Hays Travel - Hanley Reviews 

Our experience is always a pleasant one, staff are always very friendly and helpful

Very helpful and knowledgeable Kerry was so profesional and very pleasant

It is our first experience of booking throat travel agency. My son recommended Hays. It was a good experience. We were looked after. Our original choice was booked but the travel agent lady couldn't do more to help us. She rang people. Looked in brochures with us and she only let us go once we were satisfied. She found us another offer with more days in a different area of Cornwall.. i would give the lady, sorry i have forgotten her name, and the travel agency 10☆

Kelly made sure we were 100 percent with everything before booking.. made sure we knew everything about our holiday as it's out first time abroad and went above and beyond to help us with insurance too

Always use hays Hanley branch,always helpful and professional.

Pleasant staff member mark, also answered my questions that I had

Thank you

Love the staff at the hanley store. Always really helpful and friendly. Used you 3 times in 12 months and always a pleasure

Kerry was extremely helpful and professional and also very friendly. We would definitely recommend her,

Perfect as normal

Lovely helpful staff

Very friendly and helpful

Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise.
Having dealt with Kelly, Mark and Joy (the previous week) we can honestly say that nothing was too much trouble.
All were extremely helpful, knowledgeable and patient.
Would definitely recommend to anyone.

We always use Hays Travel as they really look after us .my wife being in a wheelchair and not being able to walk hays travel sort out all our needs to still go away abroad and everything is in place for our requirements.joy sorted out the things we needed and we gave her the destination we would like to go to and our budget and the joy showed us five different resorts and the facility’s available.booking was easy and efertless.the service hays travel provided is 100 /100.and always come home after holidays and pop in store and tell them how much we enjoyed ourselves.

Very helpfull staff,didnt mind going back and forth between holidays until I decided upon which one

Always a warm and friendly welcome from all the staff at Hanley branch. Kelly dealt with my booking, she goes above and beyond to get the best deal and offers. Very helpful and knowledgeable! Great service as normal. 💜

Kerry was really helpful and helped us find the Holliday at the right price

Joy, as usual went beyond what was expected, improved our November booking by sorting a 3 week deal for the same price as a 2 week stay and sorted our booking for next March. She’s worth her weight in gold. Thank you

Always helpful and happy to see me friendly and knowledgeable great team of people

I always book with hays travel as they have the time to explain every last detail the team is very friendly can’t wait to book my next trip with them

Great service, really friendly and super helpful. We went in with quite specific requirements but it want a problem for Kerry who was patient and thorough in searching for a number of options for us to look through. Just brilliant. Looking forward to the holiday.