Hays Travel - Hanley Reviews 

We went in to the store to make an enquiry on, the information given in a clear concise way allowed us to make a decision to book .

I found that the agent was considerate in my requirements and was helpful in their advice

From start to finish the colleague who we have dealt with has been brilliant! Can’t thank Kelly at Hanley enough. She has been so helpful, patient and nothing is ever too much trouble. She has been on hand to answer any question we have and query to ensure we booked the perfect holiday. We have had to change our original plans due to what’s going on in the West and her recommendation led us down a completely different path but one we are so happy with and so excited about now.
I would highly recommend Kay’s Travel. Can’t thank Kelly enough, she knew how important it was we found the right location and holiday for my 50th. Exciting times

We always book with hays travel in Hanley, they are a great team. Especially Joy she knows us so well k ows what we like and don't like, also Mark really helpful. Plus love seeing there adventures on Facebook give me good ideas where I might like to travel next.

As always we received excellent service in booking our next holiday. The staff at the Hanley branch are friendly, helpful and efficient and special thanks to Joy.

Thanks so much to Aiden from Hanley he was so helpful he sorted everything I asked and even then helped me look for my first solo holiday thankyou

Staff I dealt with were amazing very helpful made my booking so easy they did all the hard work and were very polite and professional

Mark the manager was very helpful when we booked our holiday would recommend hays travel if booking a holiday

Excellent service throughout at Hayes travel Hanley
16/4/2026 service provided by Kerry

The staff are very welcoming and friendly, especially Joy who booked my holiday. Nothing was too much trouble and always goes above and behond to make sure everything is right.

The people at hays make you feel welcome, they listen to what you want in a holiday. They take their time with you making sure that you are happy with your choice. But also they ask if you need airport parking etc... they make the difference. Thank you

Helpful, knowledgeable staff

Hi,the staff are very friendly and helpful I was looking for a holiday and we find what I looking for. The all booking go very well and I'm happy looking for my holiday in egypt

Very friendly staff joy remembers me from a couple of years ago when I last visited the store she was very helpful in booking our holiday

Was very helpful the lady as very nice and did all that I asked .

we spoke to joy and she bent over backwards to get the holiday we wanted ive used hays /joy for years always happy to help ,freindly had nice chat about hotels we are going to stay in all top hotels she has arranged for us

Excellent as always

Joy sorted out an issue with a holiday we already had booked and found us exactly what we were looking for next year , great location , great flights , great price ,service is always top notch at hays travel Hanley

Excellent service from Hayes as usual.
Joy found the holiday details we requested and advised us when the remainder of the payment will be due.
We always use Hays in Hanley for our holiday bookings.

Kerry was pleasant,knowledgeable and obviously good at her job. She was attentive and got me the holiday I wanted.