Hays Travel - Hastings Reviews 

Lovey informative advisor who also helped us to arrange our travel insurance.also managed to buy currency while in store and got information on hays travel money card, which we will purchase nearer to our holiday departure. All in all a very good experience and shall book again with hays for our next holiday which we also did last year.

Emma at Hastings Hayes travel went above and beyond to help us find the right cruise. I’m disabled and was so devastated that We could not get a cruise from Southampton like we wanted as I needed an evac chair. She tried another cruise from there but computer said free but would not book so she tried to call to find out but it was taking a long time to answer then suggested a fly one to meet cruise ship and we said yes please try because at this point I felt like crying as it’s my dream cruise especially going to Rome. We found one from Valetta in Malta right dates for us because of animals being looked after and we get to go more places and we wanted to go back to Malta and see valetta so it was fate. After two long hours Emma was so kind and patient I would recommend them any day of the week. I get to go to piza too so so excited to go. Cost a couple of hundred pounds more but a dream is coming true.

The lady that helped to book our holiday was amazing.
We did not feel pressured into the holiday.
All our questions were answered

Excellent service from Millie. Very helpful and knowledgeable.

Anne was terrific. Very helpful and spent a lot of time with us whilst we made our decision. Will definitely use Hays again as this was our first experience with them.

Knew roughly what we wanted from a holiday, but far better to draw on the experience of a knowledgeable travel agent to guide you through the finer details.
Service was absolutely excellent?

They always manage to find the right holiday for us and sort everything we need

Excellent service again and very helpful

Your agent was knowledgeable, friendly & exceptionally helpful. Flights all booked in super quick time!

Sue and Emma were very helpful and it was reassuring to have their help as I booked my first ever cruise for myself and my 98 year old mother.

The lady we saw was very helpfull and knowledgeable,and sorted the holiday we wanted ,in good time .would recomend .

We went into our Hays branch told them where and what we wanted and they came up with with three options, in the end they found us the perfect option which we booked then and there, Our Travel advisor Anne went above and beyond and took care of all the details meticulously and checked with the operator all details over the phone it was well worth the Time and effort that Anne put in many thanks.

Millie was very helpful and friendly, put me at ease as i'm travelling alone for the first time.

I emailed for help finding a holiday and I received a response the following day with options. Within 1 weeks my holiday had been booked. Absolutely amazing customer service by Sue. This is why I always book my holidays with you.

Always book with Hayes. Friendly staff and helpful with any advice you need.

The Assistant went the extra mile and called the hotel for some local information.

Sue had time and patience and was very helpful in all we asked

Sarah did amazing rescheduling our trip again after our flight by emirates was cancelled , she listened to our concerns and made us feel so at ease and now looking forward to our trip

Millie was helpful, thorough, patient

Sue at Hastings Bbranch was very helpful She spent a long time trying to find what I wanted So I would give full marks to Hastings Branch