Hays Travel - Haywards Heath Reviews 

We went into Hays Travel in Haywards Heath to explore honeymoon options. We were served by Mel who was absolutely amazing. Mel was more than happy to explore lots of different options and no question was too much. It Mel didn’t know something she did all she could to get us an answer. Mel was super helpful, friendly and shared our excitement in looking at honeymoon options. As a result we have booked a really special honeymoon at a great price all thanks to Mel’s support. I will be recommending anyone looking at booking a holiday to pop to see Mel at Hays Travel.

As always very professional and friendly and sorted our needs no problem . This time it was Mel who booked our next cruise but have seen others in the past who are all brilliant

Jane the agent at Hays,was extremely helpful and friendly.It made our booking so easy,and was able book the little extras that you can’t always do on line.Plus we were thinking of doing a Caribbean cruise next year,which she gave us some details of,and we are going to book that as well.Great service.

The staff go over and above to give excellent customer service.

Very helpful, knowledgeable and friendly staff

Staff are very knowledgeable and friendly. Nothing is too much trouble

I was dealt with promptly with good advice about arranging our particular holdiay.

Although the store was busy, the agent who dealt with us was efficient, ever so patient, and sympathetic to my needs. She was admirably supported by the manager.

Very helpful and friendly

Very helpful with booking my return flight to Cairo and in answering all my questions.

I only regret that we got stuck on the travel insurance part. As the travel agents were unsure of my 2 health conditiions , both dormant and causing no issues. I was transferred to the medical people. And they refused cover because at some point I may have to have a cataract op. No date as yet and probaby beyond late autumn. So .... Leila

Very friendly
And very helpful

All ways willing to help , gave us the product we needed.

Zara was brilliant (all staff at the branch are), Jane helped us get a better hotel within our budget and we are all booked and can’t wait to visit turkey for the first time

We always receive personal service and customer care from Jane the manager when ever we approach Hays Travel from the most trivial of things to the more important nothing ever too much to ask and we always receive a positive answer or a good alternative suggestion to help us with our holiday -thank you again.

Excellent professional customer service from both Eloise and Mel
Thank you both for your helpfulness.

I always go to the same member of staff
Who knows want my needs are and gets it all organised for me.

Mel at Haywards Heath branch was amazing as usual. Very helpful and knowledgeable. Defently will go back for our next holiday.

Always have been very helpful and looked at different options. I have used them for several holidays and never had any problems.

Good service as always. This transaction straight forward.

Decided to get a week away. With my poorly husband. Told the lady, I think her name was Eloise. What we wanted and she delivered. I’ve been to this lady last year, taking my youngest son who is 40 to Tenerife. What an amazing time we had. As always I wouldn’t go to any other travel agent, only Hays in Hayward’s Heath. Thank you again. Carmela and Gerard LONERGAN