I decided to book a cruise holiday at short notice, Zahra, who was an apprentice, was very patient and after much searching found a cruise that that I thought would be ok. She was very helpful and exp... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A lovely visit as always. Sat with Mel and got checked in for my upcoming holiday to Menorca, also got boarding passes and some euros. Then booked a ten day break to S'algar in Menorca for September n... Toon meer
Bedrijf heeft geantwoord
Warm friendly welcome. The holiday that we wanted was quickly found and Eloise discussed all the options and answered all of our queries. All our particulars were taken down and our booking was made... Toon meer
Bedrijf heeft geantwoord
Always use Hays now as they are so helpful and friendly. They take time exploring various options and we always end up pleased with what we eventually settle on.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
18 The Orchards, RH16 3TH, Haywards Heath, Verenigd Koninkrijk
- 01444645041
4,9
Uitstekend
664 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
As always the staff were extremely…
As always the staff were extremely professional and friendly. They are my go to place to book a holiday, as nothing is too much trouble.
27 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Eloise
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Excellent service and very well looked…
Excellent service and very well looked after. Explained everything all the time and gave us options. We came into the shop with a main idea of our destination and what we wanted to do , and with a joint decision we ended up booking the holiday for Sept 2027
25 maart 2026
Antwoord van Hays Travel - Haywards Heath
JOHN PARK,
We appreciate you sharing your booking experience for your holiday in 2027. I am pleased I was able to help get you booked
Kind regards
Jane
Great!
Mia was great!
I wasn't exactly sure what I wanted so gave Mia some rough idea of what I was looking for and she ran with it!
She was very patient and flexible with the changing requirements and we came up with what I hope will be the perfect holiday!
21 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Friendly and helpful
21 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Holiday booking
Mia was very friendly and helpful. Spent a lot of time with us. A very pleasant experience. Could not have been better.
20 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Our local hays travel are so…
Our local hays travel are so helpful,Jane ,who has helped us book our last 2 holidays,very informative, & answers any questions, how ever trivial,amazing swrvice
19 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Jane
Mel at the Haywards Heath branch was…
Mel at the Haywards Heath branch was very helpful and knowledgeable
19 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Mel is absolutely lovely
Mel is absolutely lovely, she was so helpful when i asked many questions & gave me all the information i needed, would definitely book with Hayes @, Haywards Heath again! x
18 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Booking Holidays
Mel as always been been brilliant with booking our Holidays.
Thank so much.
Steve and Tina
18 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
The advisor that we saw(Mel) was very…
The advisor that we saw(Mel) was very helpful and patient when dealing with our complicated booking. At all times she was very professional which gave us great confidence.
12 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Quick service
Quick service to book our flights to Australia as we had to cancel our earlier flights via Dubai.
4 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Eloise
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Eloise
Fantastic staff Mel was really helpful…
Fantastic staff Mel was really helpful and efficient catered for all our needs. Made booking stress free.
1 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
We had already chosen the cruises that…
We had already chosen the cruises that we wished to take. The bookings were made competantly, so far as we know, and the insurance, which was not entirely straght forward, was arranged competantly
27 februari 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Mel
Great service as always
Great service as always! Helpful, patient and very kind ! Mel,Mia and all staff thank you. Would always recommend.
4 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Mia
Jane is always so polite and helps
26 november 2025
Antwoord van Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Jane
Great staff
Great store, really friendly and knowledgeable staff that are always happy to help.
3 maart 2026
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Antwoord van Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.