Hays Travel - Hereford Reviews 

Poppy was very efficient and the process of booking was quick and everything explained clearly. Have booked with Hays travel a few times before and, as usual , very good service.

We are new cruisers but Judith explained the detailed information and guided us through the process with her exceptional knowledge and personal experience. She is a first rate ambassador for Hays Travel.

Thank you so much Poppy at Hays Travel Hereford for booking our holiday yesterday, you made the whole experience easy for us and we are very happy.

My first booking of a holiday for myself and my teenage daughter. We were seen by Ethan and he did everything he could to find us the best holiday that suited our needs.

Great knowledgeable staff, who always go the extra mile to ensure the holiday is right for you.

Informative and friendly

The lady was very helpful chatty helped us find the holiday we wonted

Very happy as I was able to book the destination, hotel and flight that I wanted without any problem. And I got a discount that I didn’t know about - but they did!! Brilliant. Thank you.

The agent who served us listened to what we wanted. He found a few options which met our requirements. He wasn't at all pushy. We were happy to go along with one of his suggestions and booked. He dealt with all of the paperwork, checked us in online and printed our boarding passes each way. We just have to turn up at yhe airport. This has taken a lot of stress away from us.

Poppy was very helpful and constructed a route designed for me.

Really good experience agent was very informative

Always helpful , trying to get the best deal and suitability for you.

Walked in booked a holiday,paid and walked out

Ethan was very helpful with booked our holiday and very pilot 😀

Excellent member of staff. Knowledgeable and very helpful. Promise reliable to service.

Went in for holiday insurance. We were lucky enough to have four holidays last year. Which included New York. So we took out World Wide cover. Great value for money. So we have taken the same insurance policy this year. Assisted by the ever helpful Judith at the Hereford branch.

Outstanding service, Extremely helpful with info on the destination of our choice. Erica Ward is very knowledgeable can’t thank her enough

The service I received was exceptional. I had been trying for a while to arrange a special family trip to New York. However, it had proved difficult to finalise arrangements for my son who is disabled and needs accessible travel/hotel facilities etc. I was using a well known airline and this meant that every time I contacted them I had to repeat my request and still it proved impossible to finalise details and was very stressful. When I spoke to Erica the situation changed totally. Erica listened carefully, she has a 'can do' attitude and is patient, understanding, knowledgeable and very professional. We are going in May and we can't wait. Thank you Erica.

Ethan helped us whilst in the store. Very knowledgeable and he made the whole experience a pleasure for us.

Hereford branch are amazing, made us feel very welcome. Gave us lots of advice but not pushy into booking anything.. Will definitely be going back