Ethan from Hereford was excellent. He patiently found the perfect holiday for myself and my son, and it wasn’t easy. It had to start on a specific date. Ethan was totally professional, friendly and ki... Toon meer
Bedrijf heeft geantwoord
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I dealt with Erica she was very prompt with answers via emails etc Also can I mention Judith we deal with her too she also is very knowledgeable and always at the end of the phone with any queries... Toon meer
With Hays you get very personal service, they listen to your requirements, ask appropriate questions and always get back to you. The staff at the Hereford branch are excellent, I dealt with Ethan and... Toon meer
Bedrijf heeft geantwoord
Ethan was knowledgeable and found our needs within a short time Didn't put any pressure on us Would highly recommend Hayes Travel
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
53/54 Commercial Street, HR1 2DJ, Hereford, Verenigd Koninkrijk
- 01432617310
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ibiza
Judith is the ultimate friendly, knowledgeable professional & in our experience, gets it right every time
12 februari 2026
Antwoord van Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Poppy was very polite and helpful
17 februari 2026
Antwoord van Hays Travel - Hereford
Thank you for your review, I will pass this on to Poppy.
Great customer service
Great customer service. Helpful and arranged my booking with ease
18 februari 2026
Antwoord van Hays Travel - Hereford
Thank you for your review, I will pass this on to Eve.
The younger staff need more experience…
The younger staff need more experience as I only wanted 2 week trip organised but it took three visits to get it right
18 februari 2026
Antwoord van Hays Travel - Hereford
We appreciate your feedback and time. We regret that planning your trip took longer than expected. We will use your comments to improve our service.
Antwoord van Hays Travel - Hereford
Oh thank you for your review. Pleasure to help as always. Erica
Great effiency and knowledge
As always Judith came up with just what we wanted. A shirt break at a reasonable price. I always go to Judith as she is spot on.
15 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your review. Glad Judith could help. Erica
Ethan was very attentive and helpful…
Ethan was very attentive and helpful throughout the whole process. It seems nothing is too much trouble for him.
14 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your review. Glad Ethan could help with your travel plans. Erica
Judith was very helpful and found what…
Judith was very helpful and found what we were looking for
14 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your review. Glad Judith could help with your travel plans. Erica
Lovely Staff and more important…
Lovely Staff and more important knowledgeable on listening to your holiday needs.
15 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your review. Glad Eve could help with your travel plans. Erica
Explained and sorted everything well
7 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your review. Glad we could help with your travel plans. Erica
Graig very helpful
15 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your review. Glad Craig could help. Erica
Antwoord van Hays Travel - Hereford
Glad I could help again with your travel plans. Thank you for your review. Erica
What made my experience great is Judith…
What made my experience great is Judith at Hereford branch
I have been dealing with her for many years
I am a solo female traveller snd she is always kind and helpful goes out of her way to help
Hays is a great company and lucky to have her
I look forward to next year's booking
Hope this gets back to her too
14 februari 2026
Antwoord van Hays Travel - Hereford
Hi, Thank you for your review. I will be sure to pass this on to Judith. Erica
Poppy was very helpful & friendly…
Poppy was very helpful & friendly helping us sort out our perfect holiday
13 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your review. Glad Poppy could help with your travel plans. Erica
Great service
Great service, very patience and gave us all the help and advice we needed
7 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your review. Glad Judith could help. Erica
Amazing.
This was the first time we have booked with Hays, Amelia, went above and beyond to help us find the perfect villa with everything we wished for.
We will definitely book our future holidays with Hays.
Thank you Amelia you are an asset to the company.
Sheena.
14 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your lovely review. Glad Amelia could help with your travel plans. Erica
welcome with a smile
welcome with a smile, great service, good banter with customer.
nice jester to offer tea or coffee
Would be good to have toilet service considering a lot of your customers are elderly with weak bladders.
13 februari 2026
Antwoord van Hays Travel - Hereford
Thank you for your review. Sorry we couldn't offer a toilet service, as they are upstairs we have problems with insurance details but glad you liked the offer of Tea or Coffee. Glad Craig could help with your travel plans. Erica
Craig was excellent and very…
Craig was excellent and very knowledgeable booking a P&O cruise for my wife and I and our friends.
Also very patient and friendly.
Well done Craig.
Many thanks Phil &Hazel.
13 februari 2026
Antwoord van Hays Travel - Hereford
Thank you for your review, i will pass this on to Craig.
Erica listens to what you want and…
Erica listens to what you want and expect then makes it happen
4 februari 2026
Antwoord van Hays Travel - Hereford
Thanks for your review. I'm glad I could help. Erica
Was made so easy by the representative.
10 februari 2026
Antwoord van Hays Travel - Hereford
Thank you for your review, I will pass this on to Ethan.
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