Saw Tom at your Hexham shop again on Monday morning to look at short Med cruises after dates for hotel stays from earlier searches and visit did not work out for us. Given excellent advice and options... Toon meer
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Lees wat reviewers zeggen
You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking update... Toon meer
Bedrijf heeft geantwoord
Booked our holiday through the Hexham branch and can't recommend Thomas highly enough. Over four or five visits and phone calls he sorted every fiddly bit of it; flights, transfers, rooms, currenc... Toon meer
Bedrijf heeft geantwoord
Tom listened carefully to what we wanted, suggested several options and worked with us to find a great 4 night break in Europe. Also the following day he helped us book a tour in Central America, with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
44 Fore Street Town Centre, NE46 1LZ, Hexham, Verenigd Koninkrijk
- 01434 267658
4,9
Uitstekend
702 reviews
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Alisha was amazing
Alisha was amazing. Full of great ideas to suit me and my 11 year old son.
23 augustus 2026
Great service and help to find the right holiday
Saw Tom at your Hexham shop again on Monday morning to look at short Med cruises after dates for hotel stays from earlier searches and visit did not work out for us. Given excellent advice and options went home to research further. During this research on my laptop a box popped up with details of a holiday and hotel we had fancied but was then not available earlier for our dates. Now it was - rang Hays Hexham immediately, spoke to Tom again and got it all booked. Simple quick easy and a lovely holiday to look forward to!
18 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Hays Travel - Hexham
Thank you for your great review - Karen :)
As always a fantastic service from the…
As always a fantastic service from the super team at Hay's Travel in Hexham.
9 augustus 2026
Antwoord van Hays Travel - Hexham
Thank you for your wonderful feedback Eleanor! - Alisha :)
The staff were very knowledgeable
The staff were very, very professional and very very knowledgeable and could not do enough to help us can’t recommend them enough the young lady who dealt with our inquiry was called Stephanie and she was outstanding
14 augustus 2026
Antwoord van Hays Travel - Hexham
Thank you for your kind words and feedback, was lovely meeting you and getting you fixed up, have a great holiday, Stephanie
Fantastic service from hexham hays…
Fantastic service from hexham hays travel centre
Very straightforward nice and easy
Got sorted and booked quick
14 augustus 2026
Antwoord van Hays Travel - Hexham
Was lovely meeting you & getting you fixed up on your holiday, have a fab time, thanks Joe
two trips sorted in one visit!
Karen arranged everything for us and despite the branch being busy, we were not rushed and the service is marvellous.
9 augustus 2026
Antwoord van Hays Travel - Hexham
Was lovely seeing you again and what a wonderful itinerary on your cruise you have booked, thank you for taking the time to give feedback, enjoy when you go, Karen
Excellent service as always :)
8 augustus 2026
Antwoord van Hays Travel - Hexham
Thank you for your feedback, was lovely meeting you & getting you fixed up, have a lovely holiday, Joe
Joe was great very knowledgeable and…
Joe was great very knowledgeable and helpful spent time showing me lots of different options and reassured me about a first time cruise x Thanks Joe
7 augustus 2026
Antwoord van Hays Travel - Hexham
Thanks for your kind words, was lovely getting you fixed up, have a fab time. Joe
Joel
Joel - Hays Hexham, was incredibly helpful, I booked the break within half an hour.
6 augustus 2026
Antwoord van Hays Travel - Hexham
Marilyn,
Thank you for your wonderful review! We are so pleased to hear that our team provided such helpful service and made booking your break so quick and easy.
Kind Regards
Hay Travel Hexham
We received excellent service
We received excellent service; we were shown a range of options and everything was done in a friendly, professional and efficient manner.
25 juli 2026
Antwoord van Hays Travel - Hexham
Thank you so much for your great review :) Tom
Lovely lady served us.
28 juli 2026
Antwoord van Hays Travel - Hexham
Thank you so much for your wonderful feedback! - Karen
Antwoord van Hays Travel - Hexham
Thank you for your lovely review Albert, have a fantastic holiday it was a pleasure getting you sorted! - Chloe
Antwoord van Hays Travel - Hexham
Thank you for your review Ian, happy to have got you all sorted for your holiday! - Chloe
You are always greeted with a smile…
You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking updated for me. The service didn't stop there, if I wanted to pop in a couple of days before I travelled my boarding passes would be downloaded for me. Being a pensioner has some advantages.
24 juli 2026
Antwoord van Hays Travel - Hexham
thank you for your kind review Alan, we hope you have a lovely holiday! - Chloe
5 Star Service
I recently booked a holiday through Thomas, at Hays Travel in Hexham and I couldn't be happier with the service I received. From the start, he and Karen were incredibly helpful, providing a wide range of holiday options and offering expert advice to help me find the perfect trip.
What really stood out was the excellent customer service. Even while we were away, Thomas was available to help with a query.
The entire booking process was smooth, stress-free, and I was really pleased with the price and value of the holiday we booked. I've always tended to book my holidays direct, but after this experience, I'll definitely be be back to book our next holiday.
I would highly recommend Hays Hexham to anyone looking for a travel agent who genuinely goes the extra mile.
⭐️⭐️⭐️⭐️⭐️ Highly recommended!
16 juli 2026
Antwoord van Hays Travel - Hexham
Thank you for your review Michele! We are glad that you had such a good experience with your holiday booking and we will look forward to assist with your next trip! - Chloe
Excellent service as always by Karen at…
Excellent service as always by Karen at Hexham,
28 juli 2026
Antwoord van Hays Travel - Hexham
Thank you for your kind words, always a pleasure getting you booked up, enjoy your "girlie" holiday, thanks Karen
Managed to book a holiday at our…
Managed to book a holiday at our preferred destination at a time which suited us many thanks Karen
21 juli 2026
Antwoord van Hays Travel - Hexham
Thank you for your booking, always a pleasure booking you & Denise up, have a lovely time, thanks Karen
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