Hays Travel - Hexham Reviews 

702
TrustScore 5 uit 5

4,9

44 Fore Street Town Centre, NE46 1LZ Hexham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Saw Tom at your Hexham shop again on Monday morning to look at short Med cruises after dates for hotel stays from earlier searches and visit did not work out for us. Given excellent advice and options... Toon meer

Beoordeeld met 5 van de 5 sterren

You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking update... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom listened carefully to what we wanted, suggested several options and worked with us to find a great 4 night break in Europe. Also the following day he helped us book a tour in Central America, with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked our holiday through the Hexham branch and can't recommend Thomas highly enough. Over four or five visits and phone calls he sorted every fiddly bit of it; flights, transfers, rooms, currenc... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 44 Fore Street Town Centre, NE46 1LZ, Hexham, Verenigd Koninkrijk

  • 01434 267658

4,9

Uitstekend

TrustScore 5 uit 5

702 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(702)

125.148 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

From a list to a holiday

I took a list of preferences in to the Hexham office and Karen produced a bespoke package visiting three Spanish cities most efficiently.
She had plenty of patience and was knowledgeable and helpful throughout.

10 maart 2026
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Antwoord van Hays Travel - Hexham

Thank you for your kind words Barbara. It was great getting you booked up - Karen

Beoordeeld met 5 van de 5 sterren

Hexham Hays staff are amazing

Hexham Hays staff are amazing, they always go above and beyond to help. Karen had found some alternatives for us to consider, however she was off on the day we booked, but she had left all info with Tom. We eventually chose a different cruise with Tom's help and now all booked. Karen even when off checked via text if everything was sorted. Amazing service as always.

29 maart 2026
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Antwoord van Hays Travel - Hexham

Thank you for your lovely review Anne. It is always great getting you booked :) Karen

Beoordeeld met 5 van de 5 sterren

Found exactly the holiday we wanted at a fab price

Very helpful guy who helped book our holiday. He was patient and listened to what we wanted.
It’s been over 25 years that I have used a travel agent and I was sceptical about being ripped off but the price was great.

28 maart 2026
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Antwoord van Hays Travel - Hexham

Thank you for your lovely review, it was a pleasure getting you booked :) Thanks - Tom

Beoordeeld met 5 van de 5 sterren

Representive was so helpful and friendly

Representive was so helpful and friendly

15 maart 2026
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Antwoord van Hays Travel - Hexham

We appreciate you sharing your positive experience with us; we are so happy to hear Joe was helpful and friendly.

Hexham, Hays Travel

Beoordeeld met 5 van de 5 sterren

Booking made easy

Booking made easy

3 maart 2026
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Antwoord van Hays Travel - Hexham

Thank you for your kind review, was a pleasure getting you booked :) Thanks - Karen

Beoordeeld met 5 van de 5 sterren

polite friendly staff

polite friendly staff, helpful with queries

7 maart 2026
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Antwoord van Hays Travel - Hexham

Ross,

We appreciate you taking the time to share your experience, and we are so glad to hear our staff were helpful and friendly!

Hexham, Hays Travel

Beoordeeld met 5 van de 5 sterren

Very helpful and gave us the confidence…

Very helpful and gave us the confidence that all our requirements had been met.

8 maart 2026
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Antwoord van Hays Travel - Hexham

RWe appreciate you sharing your positive experience! We are so glad we could provide assurance that your needs were taken care of.

Hexham, Hays Travel

Beoordeeld met 5 van de 5 sterren

Thomas was excellent very helpful

Thomas was excellent very helpful. The phone system at the Hexham branch was not working. I emailed Thomas and he very kindly rang me back from his own phone so he could answer my questions.

7 maart 2026
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Antwoord van Hays Travel - Hexham

We're happy to hear that you had a great experience! We appreciate you mentioning how helpful our employee was.
Hexham, Hays Travel

Beoordeeld met 5 van de 5 sterren

Thank you Karen.

Always helpful, friendly and knowledgeable.

5 maart 2026
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Antwoord van Hays Travel - Hexham

Thank you for your kind words, was a pleasure getting you both fixed up, sure you will love Lake Garda, thanks Karen

Beoordeeld met 5 van de 5 sterren

Very good ay her job

Very good ay her job, quick and easy experience

2 maart 2026
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Antwoord van Hays Travel - Hexham

Nichola,

We appreciate you taking the time to leave us such a great review; we are so glad you had a quick and easy experience.

Thanks Scarlett

Beoordeeld met 5 van de 5 sterren

Excellent service at Hays Travel Hexham

We have been using Hays Travel at Hexham for a number of years, we always get good service, in particularly Tom, They take an interest in what we want and go that extra mile to help.

22 februari 2026
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Antwoord van Hays Travel - Hexham

Thank you for your kind review Raymond. It is always great to have you in branch :) - Tom

Beoordeeld met 5 van de 5 sterren

Tom provided excellent service

Tom provided excellent service. Not rushed at all and gave us lots of options to think about. He pulled it all together in an excellent end-to/end package.

1 maart 2026
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Antwoord van Hays Travel - Hexham

Thank you for your great review Louise :), Tom

Beoordeeld met 5 van de 5 sterren

Karen in Hexham is a star!

Karen in the Hexham office was a TOTAL STAR! She listened to us and worked very hard to make our dream trip a reality. Thanks so much for your time and patience.

1 maart 2026
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Antwoord van Hays Travel - Hexham

Thank you for your amazing review. It was great getting you booked up. Karen

Beoordeeld met 5 van de 5 sterren

Package Holiday

Brilliant service and attention to detail from travel consultant Alisha,nothing was any trouble and it was great to experience the above and beyond attitude..
Thank you Hays and your great asset Alisha

26 februari 2026
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Antwoord van Hays Travel - Hexham

John Herron,

We appreciate you taking the time to leave us such a complimentary review. We are so glad to hear that you received brilliant service and that our attention to detail met your needs.

Hexham, Hays Travel

Beoordeeld met 5 van de 5 sterren

All Hexham staff are very knowledgeable.

Joe was great, answered all of our questions. Made some helpful suggestion's about Airport taxi service, we're coming in very early in the morning, so not fair to ask our friends for return lift, so this helps. He was just a thoroughly nice guy.

21 februari 2026
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Antwoord van Hays Travel - Hexham

Thanks for your lovely feedback, was lovely meeting you and getting you fixed up, have a fabulous time, thanks Joe

Beoordeeld met 5 van de 5 sterren

Booked my holiday really quick

Booked my holiday really quick

17 februari 2026
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Antwoord van Hays Travel - Hexham

Was lovely meeting you and thank you for booking with us, hope you have a lovely time, thanks Tom

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. I was looking for a cheap last minute get away to spend time with my daughter and Hays found me the best affordable deal for me at an amazing price.

13 februari 2026
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Antwoord van Hays Travel - Hexham

Thank you for your kind review - Tom :)

Beoordeeld met 5 van de 5 sterren

Good experience

Very helpful gent via the phone for a booking. He rang me back a number of times to consult on arrangements. Nothing too much of a trouble. Listened to my requests and acted upon them. Good distinct telephone manner.

16 februari 2026
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Antwoord van Hays Travel - Hexham

Thank you. It was a pleasure managing to find you the hotel that you so wanted to go to. Have a lovely Holiday. Joe

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