Hays Travel - Hexham Reviews 

Staff are very helpful and most informative

Jo was very thorough and knowledgeable

The lady that helped us booked was very imformative did what she could to find something within my budget was just a shame she couldnt help us find out more information about euro camp where on google it says hays deal with but she had no information in shop

Great service. Always went the extra mile to make sure we had a selection of choices and that we got what we want in the end. Thanks to Tom!

Great couldnt get better service Joseph was brilliant.

Very friendly and helpful

Thomas was so helpful, answering all my questions . It made our booking very easy . He went out of way to show us pictures of things we were concerned about. Great service well done

Karen helped us sort out a great holiday for September this year. Gave her the information as to what we wanted for our holiday and Karen patiently found the perfect hotel . Karen is very knowledgeable about the travel industry which fills you as a customer with confidence. Extremely polite , approachable person , nothing is a bother . Hexham branch has a great atmosphere all the staff are helpful . I have booked several holiday from this branch and with Karen over the years. Will con to use this branch for future holidays .

Scarlett was very professional in dealing with our holiday plan. She had good knowledge/ experience in sorting our complex itinerary and was patient, pleasant & polite throughout.
We came away relaxed, satisfied & raring to go.
We will use Hays Travel again.

Excellent advice and guidance through the booking process

We have booked at HAYS TRAVEL, HEXHAM several times and always received great service. This week we saw Joe who was so helpful and courteous, with a great sense kf humour. Saves us some money too, which js always great! He also gave us some great recommendations for future holidays.

Ordinarily I would book my own holiday on line, however I required some personal advice. I met Karen who shares her expertise advice with me. Karen was courteous, kind and polite, she was methodical when looking for a holiday with my specific needs and criteria. Karen found the ideal holiday for me and my wife and nothing was too much trouble for her. Karen was professional and a true credit to the Hexham shop. I will certainly be back to the high street and book another holiday with Hays Travel.

Nothing bad to say.

Karen the Hays Travel rep,went out of her way to ensure our holiday was booked smoothly and professionally, even phoning another office where her friend had been to the same hotel we were booking, to find if it was suitable for us, great service, thanks

The staff at Hays travel always go above and beyond to help

Tom was extremely helpful & knowledgeable. First class service from Hayes Travel Hexham as always.

Karen is incredibly helpful, knowledgeable and a fun consultant to deal with. She strives to find you the best deal. Since booking with Karen, we've never booked a holiday online or elsewhere since. Likewise, her colleagues are excellent too. You always get a warm welcome in Hays Travel Hexham.

Tom, the agent I booked with was very informative about places we were looking into which was very helpful in picking our destination.

Trying a find a holiday to include my disabled relatives needs is always difficult, however both Alisha and Tom at Hexham branch were very helpful, knowledgeable and professional.

As always Tom was friendly, polite and experienced in his job