I am your loyal customer due to the impeccable service of your staff and especially Janet Greenall. When I receive the Alfa Holidays Brochure. I contact your staff to find me four holidays for the y... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The young lady Emma was very good. We have used the HORWICH branch before so our names came up on the computer. We wanted a specific hotel in our destination, she looked at travelling from Manchester... Toon meer
Bedrijf heeft geantwoord
We have been using hays travel since 2019 first class service staff friendly helpful nothing to much trouble A1 service would recommend them
Bedrijf heeft geantwoord
I was really impressed with my experience of booking a holiday with Hays travel, Horwich. Mollie and her colleague suggested the best area for what I wanted from the holiday and were really helpful an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
72 Winter Hey Lane, BL6 7NZ, Horwich, Verenigd Koninkrijk
- 01204 468069
4,9
Uitstekend
518 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Vancouver holiday
Agent Janet was very knowledgeable, i gave her my date's and destination and she sorted our cruise and hotels holiday plan stress free very pleased. I
30 oktober 2025
Antwoord van Hays Travel - Horwich
Thank you for your feedback, it was a pleasure to book your holiday, I hope you are very much looking forward to it. Many thanks Janet.
Excellent service
Once again, excellent service from all those involved with my booking, especially Emma. Clear and precise information given.
2 november 2025
Antwoord van Hays Travel - Horwich
Thank you so much for your lovely feedback, I hope you are looking forward to this one.
Thank you Leonie.
Great service all round.
Great service all round.
Gave ideas on what I was looking for. Got back to me quickly, with a few options.
Book most of my holidays through Hays..
1 november 2025
Antwoord van Hays Travel - Horwich
Thank you for your lovely feedback, it was a pleasure to book your holiday, I hope you are looking forward to it. Many thanks Mollie.
holiday booking
although there were only 2 people in the branch to deal with our booking, we found them to be very helpful and gave good advice
24 oktober 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure helping you book your holiday and I hope you are both looking forward to it. Thankyou Janet
The staff were more than helpful as…
The staff were more than helpful as always,we will always try to book our holidays with you.
15 oktober 2025
Antwoord van Hays Travel - Horwich
Thank you so much for your lovely feedback, we hope you are looking forward to your holiday. Many thanks Janet
Emma was extremely helpful and…
Emma was extremely helpful and knowledgeable and booked a very good package holiday for us.
We highly recommend Hays Travel
7 oktober 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and i hope you are looking forward to this holiday. Thankyou Emma
The representative was knowledgeable…
The representative was knowledgeable and helpful with all our requests
3 oktober 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Jill
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. Thankyou Emma
All the staff at Hays travel are always…
All the staff at Hays travel are always polite, gave great knowledge of the holiday you want and are always happy to see each customer
19 september 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and your lovely comments. It was my pleasure helping you book your holidays and i hope you are looking forward to them. Thankyou Janet
Antwoord van Hays Travel - Horwich
Thank you so much for your lovely review, we hope you are looking forward to your trip.
Thank you
The very best service we ever have is…
The very best service we ever have is at Hays Horwich
14 september 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and i hope you are all looking forward to this trip. Thankyou Jill
Jill was patient and empathetic as I…
Jill was patient and empathetic as I have severe clinical depression she took time and explained everything in detail and did everything i asked
10 september 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing book with us. It was my pleasure helping you book your trip and i hope you are looking forward to it. Thankyou Jill
Rhone Cruise Lynne greeted me with a…
Rhone Cruise Lynne greeted me with a smile and very friendly approach and was very helpful sorting out when and what I wanted much quicker than I could have done !!! Gave a more personal approach by speaking to a Riviera assistant on the phone and assuring me if I had any problems to pop back in. I was very impressed !!!!
10 september 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and your lovely comments. It was my pleasure helping you book your river cruise.I hope you are looking forward to it. Thankyou Lynne
Helpful service
I've never been on a cruise before.
I didn't relly know what I wanted.
The lady (called Janet) was extremely patient & polite & found lots of information for me, helping me to decide & make a booking.
30 augustus 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review. It was my pleasure helping you book your first cruise, i hope you are looking forward to it. Thankyou Janet
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. I hope you are both looking forward to this trip. Thankyou Emma
taylor made our holiday…
Travel agent taylor made our holiday requirements spot on. 👌
24 augustus 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Emma
Summer holiday booking (Austria )
Very pleasant, helpful and knowledgeable staff.
Emma helped us to choose our next years summer holiday in
a very relaxed manner giving several options and the pros and cons of each.
Eric Rigby
30 augustus 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave review and choosing to book with us. It was my pleasure helping you find your perfect holiday. I hope you are all looking forward to it. Thankyou Emma
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Emma
Elaine served me.
Elaine served me.
Very fast and covered all the bases.
Very professional
10/10.
23 augustus 2025
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and your lovely comments. It was my pleasure and i hope you are looking forward to your holiday. Thankyou Elaine
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Elaine
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.