Katie in the Houghton Store was very aware of our requirements for a 2 night break in Milan departing NCL. The following day she presented a fabulous City Break to coincide with SAFC playing AC Milan.... Toon meer
Bedrijf heeft geantwoord
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Used Hays travel to book a northern lights experience with FredOlsen and was looked after by Libby(Elizabeth). She was very professional and double checked all our details and had an extremely helpful... Toon meer
Bedrijf heeft geantwoord
We have used the Houghton branch for a couple of years now and can’t fault the service we receive from Chloe. She remembers the way we like our way of travelling and always polite, a little diamond in... Toon meer
Bedrijf heeft geantwoord
Excellent experience atHays travel Houghton -le -Spring. Two older ladies not having booked package holiday for some time received brilliant help and support from Libby regarding our needs and “wish l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
8 Mautland Street, DH4 4BH, Houghton, Verenigd Koninkrijk
- 0191 5120090
4,9
Uitstekend
838 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast and professional service
2 september 2025
Antwoord van Hays Travel - Houghton
Thank you for this lovely feedback.
It was a pleasure to help with your holidays.
We look forward to seeing you again soon.
Kind Regards
Chloe
Customer focused…
Very professional and customer focused approach to helping us to book out holiday
5 september 2025
Antwoord van Hays Travel - Houghton
Thank you for your lovely feedback Gary,
It was a pleasure to help you in store.
Kind Regards,
Katie
Fab!
Vicki was friendly, very helpful, efficient and knowledgeable; she was understanding of our particular requirements and remembered us from previous visits, making us feel like valued customers.
4 september 2025
Antwoord van Hays Travel - Houghton
Thank you so much for this amazing feedback.
It was lovely to see you both again.
I am confident that we have got the perfect holiday for you.
I look forward to seeing you again soon.
Kind Regards
Vicki
Excellent knowledgeable friendly staff
Excellent knowledgeable friendly staff. Completely happy with the service received
2 september 2025
Antwoord van Hays Travel - Houghton
Thank you for your lovely feedback Caroline,
It was a pleasure to help you in store and I will look forward to seeing you again.
Kind Regards,
Katie
Agent listened to what we wanted…
Agent listened to what we wanted offered us good choices and advice.
24 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you for your lovely review. It was great to get you booked up and I hope you have a fantastic time away.
Thanks - Chloe
Fabulous customer services
Fabulous customer services. Thank you to Vicki from Houghton le spring. She went to the nth degree to ensure we booked the best honeymoon xx
31 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you so much for this lovely review.
It was a pleasure to help you get your special holiday arranged... This is now on my bucket list.
I look forward to seeing you again soon.
Kind Regards
Vicki x
Katie was so helpful and very patient…
Katie was so helpful and very patient with me. Would choose to go to her every time.
30 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you for you lovely review. It was a pleasure to help you get booked up and I hope you have a lovely time away.
Thanks - Katie
Antwoord van Hays Travel - Houghton
Thank you for your lovely feedback.
It was a pleasure to help you as always.
Kind Regards,
Chloe
Antwoord van Hays Travel - Houghton
Thank you for your lovely feedback,
It was a pleasure to help you all.
Kind regards,
Katie
as always the service was spot on…
as always the service was spot on courteous and professional.
28 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you so much for your lovely review! It was a pleasure to see you both in store and I hope you have a fantastic time away.
Many Thanks - Katie
Excellent service as usual and a bit of…
Excellent service as usual and a bit of a laugh (Brain).
21 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you for this lovely feedback Allyson.
Its always a pleasure seeing you in store.
I hope that you and Brain (ha ha) have an amazing holiday.
See you soon.
Kind Regards
Vicki
excellent service
19 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you for this lovely feedback.
It was a pleasure to help you and Im sure you will have an amazing holiday.
Kind Regards
Annalisa
Antwoord van Hays Travel - Houghton
Thank you so much for your lovely review! It was a pleasure to see you in store and I hope you have a fantastic time away.
Many Thanks - Annalisa
The assistant manager in the Houghton…
The assistant manager in the Houghton branch was amazing. We got just what we wanted. She was so helpful and pleasant.
15 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you so much for your lovely review! It was a pleasure to see you both in store and I hope you have a fantastic time away.
Many Thanks - Chloe
Very helpful ladies
Very helpful ladies, very knowledgeable and friendly. Helped us book a family holiday along with hotels, parking etc. Highly recommended
10 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you for your lovely feedback Steven,
It was a pleasure to help you as always.
Kind Regards,
Katie
Staff are very professional helpful and…
Staff are very professional helpful and keep in touch with you
1 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you for your lovely feedback,
It was a pleasure to help you as always.
Kind Regards,
Abi
Fantastic customer service as always
Fantastic customer service as always
Fantastic staff who go above and beyond to help customers
31 juli 2025
Antwoord van Hays Travel - Houghton
Thank you for your lovely feedback,
It was a pleasure to help you as always.
Kind Regards,
Vicki
Great girls explained everything this…
Great girls explained everything this is my first time away on my own and the girls helped me so much .
29 juli 2025
Antwoord van Hays Travel - Houghton
Thank you for this lovely feedback.
It was a pleasure to help you with your holiday.
I look forward to seeing you again soon.
Kind Regards
Annalisa
Hi I highly recommend you to go to Hays…
Hi I highly recommend you to go to Hays Travel, all the staff are helpful and friendly they have a lot of knowledge of different countries. We have never had a bad holiday.
2 augustus 2025
Antwoord van Hays Travel - Houghton
Thank you for this lovely feedback.
It was a pleasure to help you with your holiday.
I look forward to seeing you again soon.
Kind Regards
Chloe
Antwoord van Hays Travel - Houghton
Thank you for this lovely feedback.
It was a pleasure to help you with your holiday.
I look forward to seeing you again soon.
Kind Regards
Katie
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