Hays Travel - Houghton Reviews 

Always book here. Very friendly and staff go above and beyond.

Always go to Hays for great service and advice.

The service i received was excellent. The agent spent time with me going through everything in detail. She put together a great holiday for us. We will be booking all future holidays with Hays.

Excellent customer service and would highly recommend. Found us the perfect city break we were looking for with excursions all in for an amazing price without any trouble. Thank you.

The staff are always so helpful and really go that bit extra to make sure you are satisfied. Annalisa worked through her lunch to help us find the right hotel. She is so friendly and approachable, She made us so excited for our trip to New York, suggesting places to go and places to see, she’s a star! Thank you.

Experienced member of staff who made the process very easy

Excellent attention to what I was looking for

The girls are always nice and helpful and try to get you a good deal

So helpful and fantastic service from Vicky
She made booking so easy and fast.
Excellent service
Thank you

Another Spanish holiday booked with Hays travel. Friendly, helpful and we wouldn't go anywhere else to book.

Customer service especially the girl that booked my holiday

We were remembered by the agent as she dealt with us on our last holiday .
As always she was very friendly, professional and helpful (can't remember her name)
Nothing was too much trouble. We felt confident that if we needed anything else for our holiday we could rely on Hays and this agent.

Lovely staff , always happy to help me sort out my holidays 🙂

Helpful agent

Very helpful to very senior citizens.

Was amazing vikki worked her magic and found what we wore searching for all booked Carnt wait Egypt here we come 👏👏

Always a great experience booking holidays with the staff at Houghton,they go above and beyond to streamline the experience. Shout out to Vicki, as always so helpful.

Chloe listened and understood our request and was able to locate information required and share experience on the location we chose and optional transport requirements. Detail given and help to secure best price including offers giving us a quality service. Well Done

Chloe always goes above and beyond on every holiday we book, she is so helpful, gives great suggestions, her customer service is second to none 👍

Excellent service right from stepping into the Houghton office. Everything was explained to us clearly and every detail covered even down to checking the passport dates we had thankfully this was done and saved us a lot of stress. Vicky was so friendly helpful and very knowledgeable can’t thank her enough