Hays Travel - Johnstone Reviews 

Great staff, clear advice, no hard sell.
A great company to deal with

Janice was very helpful when we visited to book our holiday.

Jillian from Johnstone was very helpful and informative.She went through all the different options,there wasn’t any rush and nothing was too much bother.She was a credit to the company.

Staff professional and friendly very knowledgable

I have used Yvonne at hays for years now and would never book anywhere else. She always finds us great holidays and deals and always happy to help. Looking forward to my next holiday 😊

Visited Hays travel in Johnstone Renfrewshire on 14th of April 2026 to book a Xmas holiday, As always the staff,particularly Janice worked very hard to provide me with the most suitable holiday based on value for money and best options for cruise ports,flights and dates. The staff always provide a courteous and professional service which I have no hesitation in recommending. Well done 5 stars.

As always Janice is very helpful and knows what we like.We booked another holiday earlier this year with Gillian and she was also very helpful.I have been going to hays since you took over since it was Thomas cook and I was going to Thomas cook got the last twenty years as the girls know what they are talking about

Karen was very helpful and made the booking process very easy. Great customer service.

Fantastic as always. We set Yvonne a task of booking us a Canadian adventure and she didn't disappoint. Thank you Yvonne for putting up with us changing our mind a few times and very professionally Yvonne rose to the challenge.

I was served by Hazel she remembered my name
when I entered the shop, could not be more helpful
She is always friendly and greets you with a smile

Karen was very helpful and quick to find my holiday

Knowable staff and pleasant

Amy was a delight from start to finish, Went above and beyond to get me what I needed and all the requirements, will 100% book with her again if another holiday needs arranged! 100/100

Very helpful makes booking a holiday easy

Ladies are very helpful and very pleasant had some good banter

Johnstone Hays Travel is my go to when looking to book holidays. Staff are friendly, helpful and extremely knowledgeable no matter where your proposed destination, special mention to Hazel who always goes over and above the normal for us, and Janice for additional input.

So many things misrepresented or wrong, location was not best suited for my needs but have forwarded my complaints to Jet2

Great service from Janice, she went through all the holiday details and pricing options, Janice was very friendly and knowledgeable.

Spent a lot of time with me getting what I wanted. More than helpful and pleasant. I have booked with Hays many, many times and this has always been my experience.

We visited our local store in Johnstone, Renfrewshire and spoke to Yvonne. Yvonne took time to listen to what we were looking for and give us various options. This was then followed up with a phone call. Yvonne was patient and knowledgeable and was a great help to us finding our chosen holiday.