As always the service is excellent! Suzanne and Chelsey were brilliant once again. I emailed ahead with the details of the holiday we wanted and when we popped into the branch to pay the deposit, all... Toon meer
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I found the staff at Hayes Travel in Locks Heath to be very insightful and extremely helpful, I was served by Elz whom was great from the moment we walked through the door to booking.
Bedrijf heeft geantwoord
Booked another holiday through hays locks heath. Had the pleasure of Suzanne looking after us who was brilliant (even when we asked for quotes on st least 1000 different holidays!). Will always book t... Toon meer
Bedrijf heeft geantwoord
Emma understood my requirements for this two night stay in Dublin. She talked me through the hotel, its location etc. Her ability to build a good rapport with her customers was clearly evident. I have... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
9 Locks Heath Centre, SO31 6DX, Locks Heath, Verenigd Koninkrijk
- 01489858637
4,9
Uitstekend
704 reviews
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Antwoord van Hays Travel - Locks Heath
Thank you for booking with us!
They were so friendly and helpful
They were so friendly and helpful. Didn’t feel rushed took the time to go through Every thing with us so we knew exactly what we wanted. Absolutely fantastic service.
7 juli 2026
Antwoord van Hays Travel - Locks Heath
Thank you for your feedback. We are so pleased to hear that you felt well-informed and that our team provided such fantastic service.
Antwoord van Hays Travel - Locks Heath
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have a positive experience with our local branch. We truly appreciate your continued loyalty and look forward to assisting you with your future travel plans.
Always a pleasure at Hays Locksheath
Always a pleasure at Hays Locksheath! They go above and beyond to accommodate all my needs, wouldn't go anywhere else!
7 juli 2026
Antwoord van Hays Travel - Locks Heath
Thank you for your feedback and thank you for coming back to us every time for your cruises. This one was a bit complicated but we got there in the end!!
Antwoord van Hays Travel - Locks Heath
Thank you for your review. I am so glad we could get this booked for you and so much cheaper than expected. Happy days
Antwoord van Hays Travel - Locks Heath
Thank you for your feedback! We're delighted to hear you found the process very quick and easy. We appreciate your support and look forward to helping you again in the future.
All the staff are brilliant,so helpful…
All the staff are brilliant,so helpful and friendly.
2 juli 2026
Antwoord van Hays Travel - Locks Heath
Thank you so much for your lovely review!
Always prompt
Always prompt, reliable, professional and helpful, they get you exactly what you want, without the stress, which is why we’ve been using their service for many years, and will continue to do so.
2 juli 2026
Antwoord van Hays Travel - Locks Heath
Thank you for your wonderful feedback! We are so pleased to hear. We truly appreciate your continued loyalty and look forward to assisting you for many more years!
Made some great holiday suggestions
Made some great holiday suggestions, answered questions and we are now booked!
2 juli 2026
Antwoord van Hays Travel - Locks Heath
We're so pleased Chelsey could help with your holiday plans and answer all your questions. We hope you have a wonderful trip!
Very helpful travel adviser
Very helpful travel adviser. Follow up phone call much appreciated.
23 juni 2026
Antwoord van Hays Travel - Locks Heath
Thank you for your wonderful feedback! We are so pleased to hear that our travel adviser was helpful and that you appreciated the follow-up call.
Excellent service
Suzanne was very thorough and gave us lots of price options for our chosen hotel / Flight. She always delivers an excellent service
26 juni 2026
Antwoord van Hays Travel - Locks Heath
We're so pleased to hear our team provided such thorough service and excellent options. Thank you for your kind words!
I'd been on earlier on that week…
I'd been on earlier on that week enquiring about a cruise for 2028,
We came back a few days later to book, Sue was very friendly & polite & had remembered what cruise I had enquired about, so booking was so easy, always good in locksheath branch
26 juni 2026
Antwoord van Hays Travel - Locks Heath
We are so pleased to hear you had such a positive booking experience with us! It's wonderful that our team was so helpful and made booking your cruise easy.
The agent Chelsey extremely helpful
The agent Chelsey extremely helpful , engaging and sympathetic to our needs.
Whole process from entering shop to booking and leaving perfect
23 juni 2026
Antwoord van Hays Travel - Locks Heath
We're so pleased our team provided such a helpful and engaging experience. Thank you for your kind words!
Kind Regards
Hays Travel
Organused
Chelsey was well organised & happy to change anything that we wanted as we were involving many flights. Found the best one. Very thorough.
18 juni 2026
Antwoord van Hays Travel - Locks Heath
We're so glad we could assist with your travel plans and find the perfect solution for you. Thank you for your kind words
Chelsea was very helpful when we came…
Chelsea was very helpful when we came in to book a short holiday, with a relatively quick departure date. I have some mobility issues, and she spent time and patience with us trying to find a suitable hotel, with only a few steps to climb, and no uneven surfaces to walk on. She eventually advised a cruise, as there wouldn't be a problem boarding a ship! She found the best cabin available, and even arranged assisted boarding to make certain I had any help I might need. Nothing was too much trouble, and we left knowing our holiday was booked, and nothing was overlooked. It was a pleasure to spend the time with Chelsey, knowing she had given us the most helpful advice, and service
17 juni 2026
Antwoord van Hays Travel - Locks Heath
Thank you for sharing your experience! We are so pleased to hear that we could assist you in finding the perfect holiday, especially with your mobility needs. It was our pleasure to ensure every detail was handled, providing you with peace of mind for your upcoming trip.
Leah was very helpful and was able to…
Leah was very helpful and was able to sort out exactly what I wanted.
16 juni 2026
Antwoord van Hays Travel - Locks Heath
We're so pleased our team could assist you perfectly. Thank you for your kind words!
Kind Regards
Hays Travel
very helpful and knowledgable
10 juni 2026
Antwoord van Hays Travel - Locks Heath
Thanks for your review. We're glad we could help!
Tour booking.
Friendly and efficient. Chelsea at Locksheath was a great help to us in deciding and booking our trip. Very professional.
10 juni 2026
Antwoord van Hays Travel - Locks Heath
We're so glad Chelsey provided such professional and helpful service. Thank you for your lovely review!
Always happy to deal with our request
Always happy to deal with our request, even though we are not fully sure exactly where we want to go!
3 juni 2026
Antwoord van Hays Travel - Locks Heath
Mr Chris Mussellwhite,
We're so glad we could assist you, even with evolving plans! We appreciate your kind words.
Kind Regards
Hays Travel
Friendly staff
Friendly staff . Very confident in their advice, always happy to help and suggest alternatives Leah is always very pleasant and good at her job.
10 juni 2026
Antwoord van Hays Travel - Locks Heath
Hi Kay,
Thank you for your wonderful review! We are so pleased to hear our team provided excellent advice and service. We appreciate your feedback.
Kind Regards
Hays Travel
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