Absolutely wonderful no hassle stress free booking . They listen and work at getting you the holiday you want , at a very good price , wouldn’t book with anyone else the girls did an absolutely amazin... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Chloe was very helpful and patient..especially as my husband had many stipulations. Eventually she found the perfect holiday for us . Our first sun holiday abroad in 9 years..so we're especially lo... Toon meer
Bedrijf heeft geantwoord
We've used Hays Travel in Longton a few times now . The staff are always helpful ... and patient with us!!! Nothing is too much trouble, they answer so many questions for us, so we always feel conf... Toon meer
Bedrijf heeft geantwoord
Our agent was super helpful, she knew how best to help us and shared our excitement for booking our holiday. She didn't steer us into booking something we didn't want to and listened to our thoughts a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 55 Longton Exchange, ST3 2NS, Longton, Verenigd Koninkrijk
- 01782692861
4,9
Uitstekend
700 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mikki has been totally fabulous
Mikki has been totally fabulous. I originally enquired about a cruise in January and she has been amazing at offering different cruises to meet our budget and checking in to see if my family had agreed on a particular cruise. Nothing seemed too much trouble for her.
15 maart 2026
Antwoord van Hays Travel - Longton
We are so happy to hear that you had such a positive experience. It's wonderful knowing that Mikki was able to assist you in planning your cruise. Thank you for your feedback!
hays travel Longton :)
Fab customer service 👌
Mikki helped me choose the best deal and is very prompt with emailing back when I have my questions:) thank you 😊
3 maart 2026
Antwoord van Hays Travel - Longton
hayley ross,
We appreciate you sharing your positive experience! We are so glad to hear that you received the best deal and prompt responses to your questions.
stokelongton, Hays Travel
Lisa was very helpful
Lisa was very helpful, went through all the cruise lines to get the best deal until I found the best one for me, I decided on P&O 2 weeks in the Carribean end of November, great customer service
3 maart 2026
Antwoord van Hays Travel - Longton
Hi Rita,
Thanks for your feedback ,we are so glad you were happy with the service in branch and we hope to see you again soon
Thanks
Lisa
MIKKI has been very helpful her…
MIKKI has been very helpful her experience showed through. She explained all products to us. We felt at ease going through the process of booking our holiday.
1 maart 2026
Antwoord van Hays Travel - Longton
We appreciate your kind words! We're happy to hear that our expertise made you feel comfortable and well-informed when booking your holiday.
Our first cruise booking
Our first cruise booking. Staff were very friendly and knowledgeable which enabled us to pick the most suitable cruise.
Hays also booked the return coach to Southampton for us.
9 februari 2026
Antwoord van Hays Travel - Longton
We're so glad to hear that our team's knowledge and friendliness helped you choose the perfect first cruise and that we could arrange your transport. Thanks for your review!
From the minute we ntered the shop we…
From the minute we entered the shop we were treated unbelievably well. All our enquiries and questions were answered and explained brilliantly. Alayna was fantastic so helpful and courteous. Looking forward to our special adventure holiday knowing we are in safe hands. Thank you
23 februari 2026
Antwoord van Hays Travel - Longton
We're happy to hear that you were treated so well from the moment you entered our shop. It's great to know that all your questions were answered brilliantly, and we appreciate your kind words. We hope you enjoy your special adventure holiday!
Very friendly and competent regarding…
Very friendly and competent regarding my needs
10 februari 2026
Antwoord van Hays Travel - Longton
Hi Gaynor,
Thanks for your comments, we hope to see you again soon for another great holiday!
Thanks
Alayna
Hays travel has that personal touch
Always a pleasure to book through Hays travel Longton, especially Chloe ,can’t do enough, efficient and I feel confident with my bookings, very personal touch,
14 februari 2026
Antwoord van Hays Travel - Longton
Hi Rosa,
We are so glad you are a returning customer and you are happy with our service! We look forward to seeing you again soon
Thanks
Alayna
the staff were so helpful and friendly
22 februari 2026
Antwoord van Hays Travel - Longton
Hi Jayne,
We are so glad you were happy with our service! We hope to see you again soon
Thanks
Alex
Took time to help pleasant
18 februari 2026
Antwoord van Hays Travel - Longton
Hi Marian,
Thank you so much for your kind comments, we are glad you are happy with your experience in branch
Thanks
Alex
Lisa is amazing and goes the extra mile to find your perfect holiday.
Lisa was absolutely amazing, she was very patient and knowledgeable. Lisa managed to find the perfect break to new York in the best location for an amazing price with perfect flights.
20 februari 2026
Antwoord van Hays Travel - Longton
Rebecca,
We're happy to hear that your experience was amazing. Thank you for the 5-star review; we hope you have a fantastic time on your New York break.
stokelongton, Hays Travel
Antwoord van Hays Travel - Longton
Michael Ward,
We appreciate you taking the time to share your kind words; we're so happy to hear that our staff were helpful.
stokelongton, Hays Travel
Antwoord van Hays Travel - Longton
Hi Sharon, thank you for your great review and your continued support - Thanks Mikki
Lisa booked our first cruise for 2027…
Lisa booked our first cruise for 2027 . She was extremely helpful and very knowledgeable which is what we needed.
Will definitely go to Longton again to book this years holiday.
Thank you very much indeed
15 februari 2026
Antwoord van Hays Travel - Longton
Hi Debra, I am so glad you had such a great experience in our store and with Lisa. I will pass the message onto her, we look forward to being able to help with your future holiday plans - Thanks Mikki
Great aervice
7 februari 2026
Antwoord van Hays Travel - Longton
Hi Annette, thank you for your review i am so glad i was able to get you a great deal. - Thanks Mikki :)
This company provides what’s missing…
This company provides what’s missing from a lot of services today with the Internet .it provides the speak to a human touch someone to tell your problem to ,a person that can answer your questions and consequently get to the bottom of your inquiry.
The service is excellent.
14 februari 2026
Antwoord van Hays Travel - Longton
Hi Christopher, thank you for this great review. It was lovely sitting and chatting with you and i'm so glad i was able to help you to get such a great deal - Thanks Mikki :)
The staff in Longton always go above…
The staff in Longton always go above and beyond 🎉
It’s not just a job to them you can tell they love what they are doing ✈️❤️
Highly recommend to anyone looking to book
I would not go elsewhere
Thanks to Mikki and all at Longton 🥰🥰
25 januari 2026
Antwoord van Hays Travel - Longton
Hi Maxine, Thank you for this great review. I am so excited to hear what you get up to on your holiday, it is a great itinerary we came up with together - Thanks Mikki :)
Lisa made us very welcome.
Lisa made us very welcome.
She gave advice on areas we had selected for our family and on hotel choices.
5 februari 2026
Antwoord van Hays Travel - Longton
Hi Gillian, Thanks for your great review on the service you received. I will pass this onto Lisa - Thanks Mikki :)
Antwoord van Hays Travel - Longton
Hi Paul, thanks for your great review. I will pass your message onto Lisa - Thanks Mikki :)
All the staff were helpful and…
All the staff were helpful and interested in giving a great service.
11 februari 2026
Antwoord van Hays Travel - Longton
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear our staff provided great service.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.