Hays Travel - Middlesbrough Hill Street Reviews 

Great service by Matilda really made us feel comfortable and easy to book our holiday

Always use Hays travel in Hill Street Middlesbrough to book holidays staff are amazing , this time we had Gemma I think the ladies name was who was so helpful and got us a great price

I check online for my best friends holiday in Cyprus, and asked sarha could she look at it for me. She informed me that hays could match the price and would also speak with the airline as my partner is a very nervous passenger to arrange for use to be sat next to each other. This is throught was a very nice touch, showing she cares about people's holidays. Thank you sarha

Hays Travel,Middlesbrough arranged flights, transfers and accommodation for our holiday to Venice, Bologna and Florence. Everything went without a hitch and was stress-free. Matilda was efficient, friendly and her communication was excellent.

A quick booking To New York i have used this Branch now 5 times to travel to the big apple each staff always requests the specific hotel and virgin atlantic all staff within the branch have great knowledge on booking to travel to the USA thank you for booking a cheap september 2026 to new york Matilda.

Jasmine was very professional, polite and friendly.

Gemma hillstright center always the best always helpful and gose above and beyond to help you

excellent service got just what we wanted staff where great thank you

Amazing friendly staff very helpful

We had a good deal with Libby she was very helpful

Amazing efficient friendly couldn’t of asked for a better sales advisor

Staff were fantastic as usual we always book with hays never had any problems we no the staff really well they keep in touch with us right until our holiday

We only called into Hays travel to enquire about the availability of a holiday we had seen. Sarah the assistant who we spoke to was extremely curious helpful and informative. In short we booked the holiday which was very good value. We will be calling back to book another holiday later in the year.

Matilda from the Middlesbrough branch was lovely and patient her understanding of what was looking for as a solo traveller. Definitely recommend

The staff in here are lovely and friendly we got a holiday booked in exactly were we wanted to be would highly recommend booking your holiday with them

Thoroughly Helpful. Libbi was exremely Helpful with all of our concerns and wishes

Wonderful 1st Class service. Sophie and Sarah were especially helpful, patient and ensured all my queries were answered (and there was a lot of queries!!!) and any discrepencies in the booking were corrected. Fantastice service from the staff at Hays Hill Street Middlesbrough - as ever.