Having gone on our first foreign holiday in 25 years last year using Hayes Travel , our experience was so personally delt with by Kerry at New Milton that we have now gone back to see her and booked a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amelia talked through what we wanted from a holiday in Italy and gave us some ideas and information. When we said we’d seen the holiday we wanted but there was no availability she rang the company and... Toon meer
Bedrijf heeft geantwoord
The process to complete the booking was very quick. I was in the shop previously with all the holiday details. The two members of staff were dealing with customers. I think it would have been nice... Toon meer
Bedrijf heeft geantwoord
Sarah gave us first class customer service. She went above and beyond to make sure our cruise holiday booking was exactly what we wanted. She took her time taking us through the whole process from cho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
63 Station Road, BH25 6HY, New Milton, Verenigd Koninkrijk
- 01425 638848
4,9
Uitstekend
581 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fyords cruise We are happy and satisfied with the…
We are happy and satisfied with the service and every member of staff was helpful and friendly
8 maart 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. Charlotte
Attention to detail
We have used this company often now and was with the same person who has made the difference. A big shout out for Sarah!
Attention to detail
27 februari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. Sarah and the team @ New Milton
Very helpful and efficient staff.
6 maart 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. Chris
Listening staff
It is important that the member of staff understands what you are looking for and listens to your requests. The staff at Hays Travel do just this. They have staff who have long experience in travel and are prepared to share that experience which can be very useful.
And they give advice you can rely on.
25 februari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Lovely, efficient travel agen…
Lovely travel agent who made 2 bookings for us. She was very efficient and through and went through the bookings in detail to ensure that there were no errors. We didn’t feel rushed at any time even though the office was very busy.
2 maart 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Sarah took our booking she was very…
Sarah took our booking she was very helpful and knowledgeable and friendly
25 februari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Competent Staff
Staff were very helpful and friendly. Our holiday was booked to our satisfaction
25 februari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Excellent service
Excellent service. Charlotte was very polite and helpful. I will definitely use Hays travel again.
25 februari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Christine was very knowledgeable on…
Christine was very knowledgeable on cruising which helped enormously on making a choice.
15 februari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. Best regards, Chris
Antwoord van Hays Travel - New Milton
Thank you for your kind review on our service.
Kind Regards
Sarah
Our recent visit to the New Milton…
Our recent visit to the New Milton office was attended by Charlotte, who although
a young & fairly new addition to the team, was very helpful & professional. Her friendly approach should ensure she will be a welcome addition to Hays. We wish her every success.
11 februari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking your time to leave such a lovely review. We really appreciate your kind comments.
Kind Regards,
Charlotte
Good Experience
Kerry was friendly & efficient and booked our trip with the minimum of fuss thank you.
7 februari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments. Best Regards the Team @ New Milton
Antwoord van Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments. Best Regards the Team @ New Milton
I appreciated the help and advice given…
I appreciated the help and advice given when planning our first holiday cruise and it is reassuring that we can call back with any queries. There was so much detail to learn and I appreciated the patience of the staff
5 februari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments. Best Regards the Team @ New Milton
Antwoord van Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments. Best Regards the Team @ New Milton
Sarah was very helpful explained…
Sarah was very helpful explained everything clearly and was very friendly and pleasant, so we booked the holiday always a pleasure going into Hayes in Highcliffe
30 januari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments. Best Regards the Team @ New Milton
Brilliant service
Very helpful, efficient service. I will never struggle on line to book my own holiday again.
Reminded me of the olden days where a Travel Agent was the go to way of booking a holiday.
30 januari 2025
Antwoord van Hays Travel - New Milton
Thank you for taking the time to provide me with feedback and your kind comments. Best Regards Chris
Extremely helpful and patient in trying…
Extremely helpful and patient in trying to find a holiday that met our requirements, which they did.
25 januari 2025
Antwoord van Hays Travel - New Milton
I'm happy to hear that we could be of help! Kind regards Naomi
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.