I went into Hays Travel at Newton Aycliffe hoping to book a specific hotel in Sicily. Katy was excellent and patiently researched all the available dates and airports and found our chosen hotel and fl... Toon meer
Bedrijf heeft geantwoord
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Jude was excellent, as have all your othe agents at the Newton Aycliffe Branch, been over the years. She listened showed interest in our requirements and was upbeat throughout. She booked in on li... Toon meer
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Vicki asked how she could help and listen to what we had to say and guided us ,and delivered the holiday we were looking for ,she went out of her to help us and I would recommend her and Hays for ther... Toon meer
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We were served by a most helpful lady. She was very pleasant and extremely helpful. She went out of her way to ensure our needs were met. She contacted the holiday company direct and obtained a severa... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
42 Beveridge Way, DL5 4DS, Newton Aycliffe, Verenigd Koninkrijk
- 01325 320611
5,0
Uitstekend
1K reviews
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Excellent service.
27 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your review, it was my pleasure. Katie : )
Brilliant service from start to finish
Brilliant service from start to finish. Claire was so helpful, and an asset to the team. Thanks for sorting our holiday.
1 februari 2026
Antwoord van Hays Travel - Newton Aycliffe
Aww thank you so much for your lovely review, it was my pleasure :) Claire.
Will use again
They are always well informed and willing to help and take time to make sure you get just what you want
31 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for booking lovely having you in store will have a fab time :) Thanks Katie
I was served by Claire and she was…
I was served by Claire and she was amazing. Another member of staff made me a coffee. All in all was absolutely marvellous
31 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
Aww thank you for your review , it was my pleasure lovely meeting you :) Claire.
Got a good price and a nice coffee.
30 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
We're happy you enjoyed our coffee and got a good price. Thanks for your feedback!
Claire
The patience they have when booking a…
The patience they have when booking a holiday. We were there two hours but got booked up for fab holiday.
30 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
Aw it was no worries at all! I had a lot of fun looking into different options and getting you booked! Thanks - Anna :)
Always book at Newton Aycliffe Hays…
Always book at Newton Aycliffe Hays shop. So good service, friendly staff.
Thank You Claire for all your help and patience.
30 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
Aww thank you for your lovely review, it was my pleasure :). Claire
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your review, it was my pleasure. Jude : )
Claire went above and beyond to get our…
Claire went above and beyond to get our trip organised. She was brilliant.
29 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
Aww Thank you so much for your lovely review, it was my pleasure :) Claire.
Thankyou for an amazing service
28 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
thank you for making this booking with me enjoyed doing this for you :) Thanks Katie
Aimee was really helpful and found me…
Aimee was really helpful and found me the exact holiday I wanted xxx
28 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
We are so happy we could find you the perfect holiday. Thank you for your kind words; we appreciate your booking with us. Thanks Aimee :)
Relaxed friendly environment
I was shown diffrent options of holidays as I haven't been to this area before. I wasnt pressured into picking an expensive holiday, they just made sure it suited our needs and budget. We wernt rushed i was given a coffee and ended up booking 2 holidays as they managed to find another for Christmas at a cheaper price than we could. Wouldn't go anywhere else
25 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
Hi Gemma, Aww thank you for your lovely review, it was my pleasure booking this for you :) Claire.
Fantastic service.
Another holiday booked hassle free and exactly what we asked for.
Wouldnt use any other agent. Nothing is too much trouble and made to feel welcome every time.
25 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
We appreciate your continued loyalty and are so happy we could provide another perfect, stress-free holiday. It's great to hear you feel so welcome! Thanks Aimee :)
Great service and prices
17 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
We appreciate you taking the time to leave us a fantastic five-star review; we are glad you were happy with our service and prices. Thanks Linda
Hays Travel
Knowledgeable and helpful staff
Aimee at the Newton Aycliffe branch was a great help. She suggested things we hadn't thought of to make our booking experience easier and cheaper.
22 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
I'm happy to hear I was helpful! It's great to know that my suggestions made your booking experience easier and more affordable. Thank you for your feedback. Aimee :)
Antwoord van Hays Travel - Newton Aycliffe
Thank you for booking with me was a pleasure booking this for you, Hope to see you again soon :) Thanks Katie
booking a cruise
Checked several options till i was happy with 1, told to come back if i wanted help to check in nearer the time
Coffee and Tea, looking forward to hols
11 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
We're happy to hear that you are looking forward to your holidays! We appreciate that you checked several options until you were happy. We are here to help when you need us.
Katie
Antwoord van Hays Travel - Newton Aycliffe
Aww, thank you for your lovely review, its my pleasure as always :). Claire.
Competent and friendly as always
16 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your lovely feedback it was my pleasure. Jude : )
No issues whatsoever-staff…
No issues whatsoever-staff knowledgable, very helpful & listened & were able to fulfil my requests
15 januari 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for booking with me, Hope to see you again soon :) Thanks Claire
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