I went into Hays Travel at Newton Aycliffe hoping to book a specific hotel in Sicily. Katy was excellent and patiently researched all the available dates and airports and found our chosen hotel and fl... Toon meer
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Jude was excellent, as have all your othe agents at the Newton Aycliffe Branch, been over the years. She listened showed interest in our requirements and was upbeat throughout. She booked in on li... Toon meer
Bedrijf heeft geantwoord
We were served by a most helpful lady. She was very pleasant and extremely helpful. She went out of her way to ensure our needs were met. She contacted the holiday company direct and obtained a severa... Toon meer
Bedrijf heeft geantwoord
All the staff are very helpful and ,welcoming .Jude was very knowledgeable about everything we wanted to know ,giving us choices of other options too x Thankyou ,great manager & staff x
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
42 Beveridge Way, DL5 4DS, Newton Aycliffe, Verenigd Koninkrijk
- 01325 320611
5,0
Uitstekend
1K reviews
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Five Star Plus for Customer Service …
I went into Hays Travel at Newton Aycliffe hoping to book a specific hotel in Sicily. Katy was excellent and patiently researched all the available dates and airports and found our chosen hotel and flights to suit us. Also the best price and transfers with parking & overnight accommodation at the airport. All round excellent customer service from Hays Newton Aycliffe , as always. Thank you.
22 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for your wonderful review! We are absolutely delighted to hear about your excellent experience and that our team provided such great service. It's fantastic that we could find you the perfect hotel and flights, along with the best price and all the extras. We truly appreciate your kind words and continued support! Thanks Katie :)
Kind Regards
Hays Travel Huyton
Aimee is very good at what she does
All the staff are super friendly, polite & very good at what they do . Aimee helped us yesterday and what a lovely young lady , nothing was too much trouble ☺️
21 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for your wonderful feedback! We are delighted to hear that our team provided such friendly and helpful service, and that our colleague was able to assist you so effectively. Thanks Aimee :)
Very happy customer
I have booked several holidays this year with the fab ladies at Newton Aycliffe store they are always happy to help 😊
18 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for booking with us again, hope you enjoy Rhodes.
Katie :)
Antwoord van Hays Travel - Newton Aycliffe
Thank you for booking with us again, we appreciate you coming in and booking with us.
Linda :)
great staff great company
18 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your lovely review. It was my pleasure booking your holiday. Jude : )
Very helpfull nice people to talk to
16 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and easy to talk to. We truly appreciate you taking the time to share your positive experience. Katie :)
Linda was very helpful and…
Linda was very helpful and knowledgeable without being pushy.
15 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful feedback! We are so pleased to hear that our team member was helpful and knowledgeable. We appreciate you taking the time to share your positive experience. Linda :-)
The help given by Katie was great
The help given by Katie was great. I had lots of requests and changes and she was more than helpful. Nothing was too much trouble.
Very pleasant young lady.
30 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and polite when you booked your holiday. We truly appreciate your kind words.
Linda couldn’t have been more helpful
Linda couldn’t have been more helpful. Thank you
11 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for booking with me, it was an absolute pleasure. So glad we managed to get something off your bucket list.
See you both soon.
Linda xx
All the staff are very helpful and…
All the staff are very helpful and ,welcoming .Jude was very knowledgeable about everything we wanted to know ,giving us choices of other options too x Thankyou ,great manager & staff x
2 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful feedback! It was my pleasure. Jude : )
Exceptional service as always at Hays
Jude was excellent, as have all your othe agents at the Newton Aycliffe Branch, been over the years.
She listened showed interest in our requirements and was upbeat throughout. She booked in on line for us and extended the service right through to sorting our Euro,s for us. Stress free experience supported by the lovely Jude
6 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your lovely review, it was my pleasure. Have an amazing time! Jude : )
I booked the holiday over the phone…
I booked the holiday over the phone with Jude, she was very helpful and pleasant. All required information was provided, the holiday booking was excellent
6 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful feedback! We are so pleased to hear that booking your holiday was easy. We look forward to seeing you again soon.
Jude :)
Friendly helpful lady who booked our…
Friendly helpful lady who booked our holiday thank u
28 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your fantastic review. We are so pleased to hear that you received such a great deal. We truly appreciate your kind words.
Claire :)
Won’t book anywhere else
Always have the best experience from advice, information booking a holiday or travel money. Friendly staff and very helpful. We booked through Linda this time and she was amazing.
4 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for booking with me, it was my pleasure as always.
Linda.
Hays Travel are Great!
First class. Easy to book again for our chosen holiday. Always happy to help and checked what was the best price.
2 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful feedback! We are so pleased to hear that booking your holiday was easy and that we could help you find the best price.
Jude :)
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for booking with me again, it was my pleasure as always.
Linda xx
We wanted a break away but we…
We wanted a break away but we didn't.did have next year's brochure we did get the break we wanted thankyou staff were very helpful
1 augustus 2026
Antwoord van Hays Travel - Newton Aycliffe
We're so pleased to hear that our team was able to help you find the perfect break for next year. Thank you for your kind feedback! Thanks Aimee :)
Knowledgeable and experienced staff
Had a very experienced and professional member of staff, Vicki had a good knowledge of many of the things we needed to know and gave us some good advice.
29 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for this lovely feedback.
It was a pleasure seeing you both and I really do look forward to seeing you again soon and getting your next adventure arranged.
See you soon.
Vicki
As always our visit to Hays was very…
As always our visit to Hays was very pleasant , helpful and an enjoyable visit
29 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for this lovely feedback.
It was a lovely to meet all you ladies.
I hope to see you again all soon.
Thanks
Vicki
The lady who booked my holiday could…
The lady who booked my holiday could not have been more helpful
28 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for booking with me. It was a pleasure to meet you and we are here to help if you have any queries along the way.
Linda :)
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