I went into Hays Travel at Newton Aycliffe hoping to book a specific hotel in Sicily. Katy was excellent and patiently researched all the available dates and airports and found our chosen hotel and fl... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Jude was excellent, as have all your othe agents at the Newton Aycliffe Branch, been over the years. She listened showed interest in our requirements and was upbeat throughout. She booked in on li... Toon meer
Bedrijf heeft geantwoord
We were served by a most helpful lady. She was very pleasant and extremely helpful. She went out of her way to ensure our needs were met. She contacted the holiday company direct and obtained a severa... Toon meer
Bedrijf heeft geantwoord
My request was dealt with speedily and professionaly. Amie was very helpful in finding a suitable trip for our party.
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
42 Beveridge Way, DL5 4DS, Newton Aycliffe, Verenigd Koninkrijk
- 01325 320611
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Vicki is great
I always deal with Vicki and she just knows what Im always looking for so it makes my life booking very easy. Thanks again :)
16 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
It was a pleasure as always Paul
I love helping you create memories with the little one.
Sure I will hear from you soon for the next one.
Vicki x
We experienced a really good standard…
We experienced a really good standard of communication , attention to details before and during our booking .
Linda is thorough and makes the process smooth .
15 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful review. It was my pleasure arranging your holiday for you.
Linda :)
Good customer service
7 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful review. It was my pleasure arranging your holiday for you.
Linda :)
Great experience at Hays Travel as…
Great experience at Hays Travel as usual! Wouldn't book anywhere else! Met Vicky for the first time today, she was very friendly, helpful and efficient! She went out of her way to help us find the holiday we were looking for
Thank you Vicky 😊
13 juli 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for this lovely feedback.
It was a pleasure to meet you both and I hope that you got the dog sorted for your holidays.
I look forward to seeing you both again soon.
Vicki
Katie is a very pleasant lady and…
Katie is a very pleasant lady and competent at her job. It was a pleasure booking the holiday with her
12 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for this lovely feedback.
It was a pleasure helping get your holiday arranged.
I look forward to seeing you both soon.
Thanks
Katie
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful review. It was my pleasure arranging your holiday for you.
Linda :)
Linda went out of her Wayne to meet our…
Linda went out of her Wayto meet our needs and finally got what we requested
11 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your kind words, it was my pleasure as always.
Linda :)
Was very friendly and helpul0
10 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our service friendly and helpful. We truly appreciate your kind words. Thanks Claire :)
Antwoord van Hays Travel - Newton Aycliffe
We're delighted to hear that our service was both quick and helpful for you. We truly appreciate your kind words! Thanks Katie :)
I was greeted with a smile
I was greeted with a smile
Got the holiday I wanted I even upgraded.
Lovely staff.
I Will definitely be using the shop again
9 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Aww Thank- you for your lovely review, anytime it was my pleasure. Claire
Always Professional and helpful makes…
Always Professional and helpful makes process of booking easy
7 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect holiday and explain everything clearly. Thanks Aimee :)
Staff always friendly Found the best…
Staff always friendly Found the best deal for the holiday I was looking for Booked and paperwork sorted in minutes
5 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for your fantastic 5-star review! We are delighted to hear that our team was friendly and helped you find the perfect holiday quickly and efficiently. We appreciate your kind words.
The staff was realy good they helped me…
The staff was realy good they helped me find the holliday i was loking for and they explaned it all great
2 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect holiday and explain everything clearly. Thanks Aimee :)
The staff at Newton Aycliffe are always…
The staff at Newton Aycliffe are always very helpful.
I went to book a specific destination, hotel and date.
Aimee quickly looked into my request and did a search for the best pricing. I was very pleased with the result.
1 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and found you the best pricing. We hope you have a fantastic trip! Thanks Aimee :)
Always a pleasure to book at our local…
Always a pleasure to book at our local Hays especially with Claire she goes through everything step by step with us and we have a good laugh as well
1 juli 2026
Antwoord van Hays Travel - Newton Aycliffe
Aww, thank you for your lovely review it was my pleasure. Claire:)
Antwoord van Hays Travel - Newton Aycliffe
Thank you for taking the time to share your positive experience. We are delighted to hear that our team member consistently provides excellent service.
Kind Regards
Hays Travel
Katie was very friendly and chatty
28 juni 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for booking with me :) Thanks, Katie
Brilliant friendly service from all the…
Brilliant friendly service from all the staff at Newton Aycliffe Branch. Nothing is ever too much trouble 5 star service
26 juni 2026
Antwoord van Hays Travel - Newton Aycliffe
Thank you for your lovely review and booking with us again, have an amazing time! Jude : )
Claire was absolutely brilliant when…
Claire was absolutely brilliant when booking our holiday. She looked into diffrent options on how to safe money nothing was too much work for her.
25 juni 2026
Antwoord van Hays Travel - Newton Aycliffe
Aww thank you for your lovely review, it was my pleasure. Claire :)
Excellent service
Excellent service, helping us book our first holiday as a family of 3, friendly and very helpful. Will definitely use Hays Travel again, thanks Aimee!!
20 juni 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Newton Aycliffe
Thank you so much for your kind review. I'm glad we could help you get your first family holiday sorted. I hope you have a great time! Thanks Aimee :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.