Hays Travel - NewtownAbbey Reviews 

1.585
TrustScore 5 uit 5

5,0

Unit 63 Abbeycentre, BT37 9UH Newtownabbey, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just booked a holiday today with the newtownabbey branch. everything was explained correctly and the sales person knew their stuff.

Beoordeeld met 5 van de 5 sterren

Andrea was Fantastic, from beginning to end,explained everything, very polite and knowledgeable. (Give her a rise ) Mr Joseph Mcferran.

Beoordeeld met 5 van de 5 sterren

I would definitely say we got great ser besides getting our. Holiday away. We were recommended by a member of staff who had been the year before how to get the best 9f the break away. The staff we're... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, Verenigd Koninkrijk

  • 02893180023

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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3 sterren
2 sterren
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5,0

Alle reviews

(1.585)

120.299 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Kim was very helpful in finding the…

Kim was very helpful in finding the holiday that suited us

14 augustus 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Margaret,
Thank you for your lovely feedback :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Sharon I Hayes travel in Abbeycentre…

Sharon I Hayes travel in Abbeycentre newtownabbeywas very helpful and patient and went out of her way to find accommodation that work in with our needs.

13 augustus 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Colin,
Thank you for your lovely feedback.
I will ensure this is passed onto Sharon!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Amy was so helpful pleasant and…

Amy was so helpful pleasant and professional lovely girl

11 augustus 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Nora,
Thank you for your lovely feedback.
I will ensure this is passed onto Amy.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Always excellent service

Andrea was very helpful and informative, she made our booking experience straightforward and a real joy. We always book through Hays Travel, their service is consistently excellent.

9 augustus 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Joanna,
Thank you for your lovely feedback.
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Carolynn was very helpful and…

Carolynn was very helpful and knowledgeable. She worked very hard to find us the right holiday that meets our needs and budget. Nothing was and trouble andy no hard sell. Definitely will use her for future holidays

2 augustus 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi George,
Thank you for your lovely feedback.
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Amy was brilliant and explained…

Amy was brilliant and explained everything very well and helped with all my needs and will also be back to her to sort out a holiday for 23 people very soon!

1 augustus 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Dylan,
Thank you for your lovely feedback.
I will ensure this is passed onto Amy.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Vienna Christmas Market

I would definitely say we got great ser besides getting our. Holiday away. We were recommended by a member of staff who had been the year before how to get the best 9f the break away. The staff we're really helpful, respectful and couldn't do enough to help us go the break away was booked and we can't wait to go

1 augustus 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Susan,
Thank you for your lovely feedback.
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

1st class customer service with nothing…

1st class customer service with nothing too much trouble for Carollyn.

8 augustus 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Tom,
Thank you for your lovely feedback.
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

I would like to congratulate the staff in hays travel

I would like to congratulate the wonderful Carolyn for expert knowledge and assistance yesterday in enabling me to book my holiday to Portugal in October.
She was assisted by Kim the manager and other members of staff who had knowledge of the area.
Again thanks to you all
Richard

7 augustus 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Richard,
Thank you for your lovely feedback :)
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Hays all the way …

This is our fourth time booking a holiday with Hays. The service is consistently excellent and the staff go above and beyond.

6 augustus 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi John,
Thank you for your lovely feedback.
I will ensure this is passed onto the team :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Couldn’t do enough for me as first time…

Couldn’t do enough for me as first time cruisers

4 augustus 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Glen,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Hays Abbeycentre ..always a friendly…

Hays Abbeycentre ..always a friendly atmosphere when you visit the shop..this is my 5th holiday booked with Hays..they always give best advise ..find the right hotel to suit..definitely recommend..and Laura was amazing thank you 😊

27 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Kathleen
Thank you for your lovely feedback.
I will ensure this is passed onto Laura!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Nigel,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Wouldn't go anywhere else

Wouldn't go anywhere else, the staff are amazing and nothings to much trouble

2 augustus 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Maxine,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Great service

My experience was great Amy had booked my cruise this so I went back to Amy for my cruise next year. Amy was brilliant on both visits she patiently listened to all my questions (I was a first time cruiser) and she was knowledgeable and gave great advice.

31 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Joyce,
Thank you for your lovely feedback.
I will ensure this is passed onto Amy.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Friendly approachable Representative

Friendly approachable Representative, made the whole process seamless, was very patient and knowledgeable, gave us several options, ensured the holiday was a match for our party of 6 ranging in age from 12 to 71 and explained in detail what was included (luggage, transfers, what was included at the hotel and what was additional etc)

30 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi George,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Brenda was very helpful and stayed on…

Brenda was very helpful and stayed on past her finish time to make sure we got everything sorted 🙂

31 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Michael,
Thank you for your lovely feedback.
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Lindsay at Hays Travel in Abbeycentre…

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly, knowledgeable, and always takes the time to find the best options to suit our needs. Nothing is ever too much trouble, and we know we’re in safe hands every time we book with her. We wouldn’t go anywhere else. Thank you, Lindsay, for all your hard work and for helping us make so many wonderful holiday memories. Highly recommend!

23 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Claire,
Thank you for your lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Very knowledgeable

Very knowledgeable, polite and helpful travel agent, Andreea. We will book again through her!

30 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Oana,
Thank you for your lovely feedback.
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Pleasant knowledgeable agent who…

Pleasant knowledgeable agent who explained everything clearly.

29 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi John,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

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