Hays Travel - NewtownAbbey Reviews 

1.587
TrustScore 5 uit 5

5,0

Unit 63 Abbeycentre, BT37 9UH Newtownabbey, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Andrea was Fantastic, from beginning to end,explained everything, very polite and knowledgeable. (Give her a rise ) Mr Joseph Mcferran.

Beoordeeld met 5 van de 5 sterren

I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would definitely say we got great ser besides getting our. Holiday away. We were recommended by a member of staff who had been the year before how to get the best 9f the break away. The staff we're... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, Verenigd Koninkrijk

  • 02893180023

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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3 sterren
2 sterren
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5,0

Alle reviews

(1.587)

120.995 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Brenda was very helpful and stayed on…

Brenda was very helpful and stayed on past her finish time to make sure we got everything sorted 🙂

31 juli 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Michael,
Thank you for your lovely feedback.
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Lindsay at Hays Travel in Abbeycentre…

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly, knowledgeable, and always takes the time to find the best options to suit our needs. Nothing is ever too much trouble, and we know we’re in safe hands every time we book with her. We wouldn’t go anywhere else. Thank you, Lindsay, for all your hard work and for helping us make so many wonderful holiday memories. Highly recommend!

23 juli 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Claire,
Thank you for your lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Very knowledgeable

Very knowledgeable, polite and helpful travel agent, Andreea. We will book again through her!

30 juli 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Oana,
Thank you for your lovely feedback.
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Pleasant knowledgeable agent who…

Pleasant knowledgeable agent who explained everything clearly.

29 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi John,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Sharon helped me book our holiday

Sharon helped me book our holiday. She was beyond excellent. Really informative, helpful and patient

25 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Kimberly,
Thank you for your lovely feedback.
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

We booked a holiday whith hays travel…

We booked a holiday with hays travel always very helpful especially Lindsey who took time and went through everything with us and got us a good deal which was much appreciated x

21 juli 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Linda,
Thank you for your lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Another excellent visit and service…

Another excellent visit and service from Sharon. Another holiday booked with superb help and knowledge from Sharon.

25 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Samuel,
Thank you for your lovely feedback.
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

The real holiday people

The young lady was ever so helpful and polite ,listened to our requirements and got us the holiday we wanted.

26 juli 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Alexander,
Thank you for your lovely feedback :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Thank you Hays, especially Sharon

Can’t thank Sharon enough. From my initial call making enquiries about flights to NZ she was back to me so quickly with a number of options and quotes. When I called in in person she was able to give me another quote, at my request, tweaking a couple of things, and within half an hour I’d booked and was just thrilled to have it all organised. Nothing was too much bother for her. Can’t thank her enough. Will definitely be back again.

25 juli 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Janice,
Thank you for your lovely feedback!
I will ensure this gets passed onto Sharon.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

They are very polite and friendly…

They are very polite and friendly always willing to help explain everything and phone you if things are going to take longer to get what you want instead of having you wait around

18 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Ann,
Thank you for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Knowledgeable well informed staff.

We had a fantastic girl called Lindsay who took the time to listen to what we were looking for.
She was very informative and had great knowledge about the resort and hotel that we booked. A great assist to Hayes.

17 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Marguerite,
Thank you for your lovely feedback!
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

The girl was very helpful and knew what…

The girl was very helpful and knew what we wanted we were there about 15 minutes and it was all booked would differently recommend this company

15 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Harry,
Thank you for your lovely feedback!
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

We use Hays every year and have always…

We use Hays every year and have always had excellent service. Laura was so helpful and knowledgeable.

22 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Colin,
Thank you for your lovely feedback!
I will ensure this is passed onto Laura
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Booking made easy

Nice friendly and helpful

22 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Suzanne,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

I have been trying to search myself for…

I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday with everything i wanted and a bonus of a wee discount as well. Very friendly and i wasnt rushed she showed me a few and didnt mind searching various destinations for me. Thank you

16 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Lynn,
Thank you for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Carolynn was fantastic

Carolynn was fantastic, really helped us to get a great deal

16 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Christopher,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Booked my holiday with Lucy and she was…

Booked my holiday with Lucy and she was so helpful and informative. Would definitely recommend speaking to her at abbeycentre branch, such a lovely girl

9 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Carol,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Andreea was lovely and very helpful

Andreea was lovely and very helpful. She was able to adapt to our budget and give us the best deal

16 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Joanne,
Thank you for your lovely feedback!
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

The person who booked me was excellent

The person who booked me was excellent

15 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Michael,
Thank you for your lovely feedback!
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Sharon was great and took her time to…

Sharon was great and took her time to make sure we had the best deal and location as possible for our family

15 juli 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Stuart,
Thank you for your lovely feedback!
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

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