Heather the manager at The Old Swan Branch in Liverpool was lovely. She was very patient and knowledgeable and was determined to find just what we were looking for. She found us a last minute 10 nigh... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I used the Old Swan shop to book a holiday in Nerja for 2027. Elaine -the assistant who helped me - was friendly, efficient and very professional. She found and booked exactly what I was looking for... Toon meer
Bedrijf heeft geantwoord
Well initially we went up to Hayes and we went through the holidays with Lewis then we had the idea which one we chose to go with so we went home and said we’d get back the same day, then we made our... Toon meer
Bedrijf heeft geantwoord
From when I walked in the door the staff were very friendly and the lady who helped me book my holiday made me feel at ease , explained everything and was such a pleasant lady I walked out laughing... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
533 Prescot Road, L13 5UR, old swan, Verenigd Koninkrijk
- 01514386601
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Michelle was amazing
Michelle was amazing. Lisitened to everything i wanted, found me the best deals & price matached.
Michelle is very knowledgeable on areas & places. She is friendly and has brillaint customer service.
1 mei 2026
Antwoord van Hays Travel - Old Swan
Thank you so much for your kind words, see you soon. Michelle
Have used hays travel many times
Have used hays travel many times
Always got good service.
29 april 2026
Antwoord van Hays Travel - Old Swan
Thank you for your lovely review and for booking again! - Kate
Summer holiday booking
Heather from Old Swan branch was quick, efficient & very helpful.
27 april 2026
Antwoord van Hays Travel - Old Swan
Hi Janet,
Thank you for booking with Hays Old Swan, I'm sure you will have a fabulous time in Menorca x Heather
Use Hays all the time
Have used Hays travel for many years now as all the staff are friendly, patient and so willing to find the right holiday for you. The booking process is quick and easy once your holiday is decided on. Excellent service from Hays
23 april 2026
Antwoord van Hays Travel - Old Swan
Thank you for your lovely review and for booking again! - Lewis
Very friendly & helpful staff.
Very friendly & helpful staff.
This is the second holiday I have booked at this location & would definately recommend them
23 april 2026
Antwoord van Hays Travel - Old Swan
Thanks for the lovely comment it was a pleasure booking your holiday am sure you will enjoy it -Lewis
Antwoord van Hays Travel - Old Swan
Thanks for the lovely comment it was a pleasure booking your holiday am sure you will enjoy it -Lewis
Staff helpful nice bright store
15 april 2026
Antwoord van Hays Travel - Old Swan
Thanks For you lovely comments .
Elaine
The company does well because it’s so…
The company does well because it’s so friendly and puts you at ease when you walk
In the store. We have booked quite a few happy holidays with you and enjoyed everyone always been satisfied choice
10 april 2026
Antwoord van Hays Travel - Old Swan
Thanks for your lovely comments Veronica
Elaine
Antwoord van Hays Travel - Old Swan
Thank you for your kind comments always a pleasure to see you both
Elaine
Fantastic love Lewis
16 april 2026
Antwoord van Hays Travel - Old Swan
Thank you for booking with Hays travel, i'm sure you will all have a fabulous time on your cruise.
Heather x
Heather the travel advisor was very…
Heather the travel advisor was very helpful and did everything to make our experience in booking a holiday hassle free
8 april 2026
Antwoord van Hays Travel - Old Swan
I was my pleasure to book your holiday, i'm sure you will have a lovely time! Heather x
Heather made our booking easy and she…
Heather made our booking easy and she gave us all the information we needed all delivered with a lovely sunny smile she took her time even though we arrived late she never rushed through anything it was a pleasure to deal with her
5 april 2026
Antwoord van Hays Travel - Old Swan
Thank you for booking your holiday with Hays Old Swan, it was a pleasure to help you, i'm sure you and your sister will have a fabulous time.
Heather x
Antwoord van Hays Travel - Old Swan
Thank you for your kind comment
Excellent service
Spoke to Michelle who gave me a quote. When I rang back Michelle was busy so Elaine brought all details up and completed booking. So easy. I have also booked holidays through Lewis again so professional and informative
3 april 2026
Antwoord van Hays Travel - Old Swan
thank you so much for your kind words, see you soon Michelle
Antwoord van Hays Travel - Old Swan
Thanks for the lovely comment it was a pleasure booking your holiday am sure you will enjoy it -Lewis
We have always booked through Lewis at…
We have always booked through Lewis at OLd swan we just tell him what we want and he sorts it and every place he has suggested has been fabulous, all the girls in there are lovely and r happy to help and chat always friendly and don’t forget r little chap in the money exchange always happy and friendly
2 april 2026
Antwoord van Hays Travel - Old Swan
Thanks for the lovely comment it was a pleasure booking your holiday am sure you will enjoy it -Lewis
The Staff at Hays Travel were friendly…
The Staff at Hays Travel were friendly and helpful. they were able to find me the perfect holiday i wanted with great Hotel, Location and good flights. My experience with Hays Travel was good. would recommend them
1 april 2026
Antwoord van Hays Travel - Old Swan
Thank you for choosing to book your holiday with Hays Travel old swan, I'm sure you will have a lovely time with your sister and friend.
Heather x
100per cent in booking us a perfect…
100per cent in booking us a perfect holiday just what we wanted
31 maart 2026
Antwoord van Hays Travel - Old Swan
Thank you for your kind comments
Heather really looked after me she is…
Heather really looked after me she is great explains every think
Thank you
31 maart 2026
Antwoord van Hays Travel - Old Swan
Thank you for booking with us again, you will have a fabulous time in Sri Lanka
Heather x
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