Hays Travel - Oswestry Reviews 

I was very nervous about booking this trip because I was going to go solo, a real leap of faith in saying I was nervous …. thanks for getting it right and I’m the sort of person that likes to know exactly what I need is all booked sorted and safe. I started on one trip and ended up on something much better after chat which must’ve been easily half an hour. And then all booked with funds in another half hour, and warm smiles at my melt downs, phew, when reaffirming all is well to me. They really do look out for best value best in the area with the most add-ons, i.e. trips or balconies or et cetera, that they can get you. Many thanks to Mel, Kathie, Ellis

Great customer service, I felt looked after

The best informative curiosity and professional staff.

Everyone was very polite and helpful

As my husband has specific needs I find Hays Travel make the holiday arrangements very simple . Gary always ensures all our needs are covered. We would definitely recommend their first class service.

Always excellent service from Oswestry Hays

Clare couldn’t have been more helpful and made it easy to pick the perfect holiday for me an my boy. All staff were friendly.

All the staff are so friendly, helpful and approachable. Nothing is too much trouble.
They allow you time, and explain in detail giving you reassurance.

It's always a pleasure entering this branch as everyone is naturally friendly and helpful with excellent suggestions

As usual Cathy maintained the high standard of Customer Service, knowledge and experience that we have come to expect from Hasy Oswestry

2nd holiday booking this year and so far all going well and very pleasant staff
Prices are great too

I continue to book my holidays through Hayes Travel Oswestry. Gary and his team provide a friendly. helpful and professional service.

Gary and his team at Oswestry Hays are always helpful, friendly and go out of their way to make the process easy to navigate and run smoothly. Whether it is face to face or even by email you still get a professional service. Even if we see a holiday advertised with a different travel agent we always go back to Hays Oswestry.

Excellent service as usual. We have booked through Hays Oswestry since they came to Oswestry - always greeted with warm, friendly smile! Nothing is ever too much trouble

As always fantastic I highly recommend Hays travel Oswestry
Gary takes time to find you a holiday that suits and is very professional and friendly ..

The staff were very knowledgeable and helpfull,but I do think when advertising various adverts a bit more information on the bill board outside ref drinks package and cabin arrangements.but very much looking forward to a Norwegian fjord cruise.

We enquired via P and O customer services for a cruise price.
Hayes kindly matched this price, it makes such a difference having a travel agent to handle the booking for us, takes all the stress away from photo I'd, to pre cruise checks, documentation and flight tickets.
One massive thank you

Maisie from the Oswestry branch has been extremely helpful throughout. Our criteria wasn’t easy, 9 people from two separate families, flying from two different airports. We had previously narrowed things down to Rhodes, and Maisie found us a good selection but we either had issues with the cost, location or we left things too late and missed out. However, we finally found somewhere and Maisie was able to price match Tui’s prices, so we booked. Maisie was actually away training in the day we booked but had let me know and said I could book with Gary or any other member of staff, I managed to speak to Gary who was also very helpful and then Cathy, who, you guessed it, was also very helpful. But high praise goes to Maisie who I feel stepped up to the challenge (and must’ve dreaded my calls!) but she went above and beyond. Thanks Maisie, Gary and Cathy, what a team!

We went in and Clare sorted
us out. She was briliant.

Trust, is excellent, I know everything will be sorted