We have good attentive service from Carol in Plymouth. She put great effort into getting us the 'rather complicated' holiday we wanted. We booked because the effort was given. All our questions were t... Toon meer
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Katie was really helpful and went through the options with us for our trip to Porto. We went away and had a chat and then returned an hour later to her to book it. Professional and friendly, we felt c... Toon meer
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Having booked with Hays before and received service over and above their excellent standard my wife and I decided to call in whilst in Plymouth. We were undecided about where to go but had narrowed i... Toon meer
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The person who dealt with my request (Carol). It was an unusual request for a holiday to Albania She understood my request with a knowledge of the area I wished to travel .Sorted out a deal via Olympi... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
2A New George Street, PL1 1RL, Plymouth, Verenigd Koninkrijk
- 01752 927110
4,8
Uitstekend
848 reviews
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Tania has been amazing throughout my…
Tania has been amazing throughout my assignments with Hays. Always approachable, attentive and generally great to work with. I can't rate Hays and particularly Tania more highly.
30 september 2025
Review zonder uitnodiging
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Online nightmare became simple and pleasant.
Kate who dealt with my requirements was friendly, attentive, knowledgeable and professional. Something that I was struggling to do online was made simple and pleasant by her. Thank you for your great service.
16 november 2025
Antwoord van Hays Travel - Plymouth
Thank you for your lovely review- it was a pleasure to get this all booked up for you. Best regards, Kate.
Service at its best
As before Lesley made us feel at home, found an answer to everything we asked.
15 november 2025
Antwoord van Hays Travel - Plymouth
Thank you so much for your kind words about Lesley's service, and for choosing to book with Hays Travel again. See you next time!
Not a good experience
Not a good experience. We had to aoy 20 euros for the safe which was not expected. Hygiene is the main moan as at breakfast nothing was covered and had flies all over it except the cereal which was in a container. Based on this we ate elsewhere
3 december 2024
the lady i saw her name was kate,she…
the lady i saw her name was kate,she was very helpful and pleasant.
13 november 2025
Antwoord van Hays Travel - Plymouth
Thank you for this lovely review! I will let Kate know of your kind words :)
Eve was so helpful
Eve was so helpful
She helped us so much we don’t have to worry about a thing
9 november 2025
Antwoord van Hays Travel - Plymouth
Thank you for booking with us and your lovely review of Eve's service.
Very friendly and helpful no rushing…
Very friendly and helpful no rushing into anything
2 november 2025
Antwoord van Hays Travel - Plymouth
I will pass your lovely comments on to Lauren. Thanks for sharing.
make us relax .and explain it
9 november 2025
Antwoord van Hays Travel - Plymouth
Thank you for your kind review of Eve's service.
Very good and very experienced in her…
Very good and very experienced in her job in will go back for more holidays
2 november 2025
Antwoord van Hays Travel - Plymouth
Thank you so much for your lovely review!
We look forward to seeing you next time!
The company is doing well employing…
The company is doing well employing good staff We always see Eve for our cruises in Plymouth. She is so good giving us lots of advice and best for us.
30 oktober 2025
Antwoord van Hays Travel - Plymouth
Thank you for taking the time to leave these lovely words about Eve, and for choosing to book with us here at Hays Travel.
1st time user
This was the first time I have used Hays. Carol who dealt with me was ever so pleasant and helpful
Got a good deal. Will definitely recommend.
2 november 2025
Antwoord van Hays Travel - Plymouth
Thank you so much for booking with us, it was lovely to meet you yesterday, and thank you so much for your lovely comments.
We were welcomed
We were welcomed and assisted by Carol. She was very knowledgeable and helpful.
25 oktober 2025
Antwoord van Hays Travel - Plymouth
Hi Emilie, thank you for leaving these very kind words about our Carol. I will be sure to pass these onto her! :)
Once again thank you Eve for looking…
Once again thank you Eve for looking after us with our booking. We are always delighted with your care and the service from Hays Travel.
29 oktober 2025
Antwoord van Hays Travel - Plymouth
Thank you so much for your lovely comments, it was a pleasure to book your holiday again :)
Booking my holiday
The booking system for my holiday was very staright forward. If the holiday goes the same way everything will be fantastic.
23 oktober 2025
Antwoord van Hays Travel - Plymouth
Hi Mark, thank you for your kind feedback on Lesley. :)
excellent customer service
excellent customer service, warm and friendly also very efficient
17 oktober 2025
Antwoord van Hays Travel - Plymouth
Thank you so much Sandra, even after booking the incorrect parking date :)
Quick, easy booking process that suited our needs
We had a very good Travel agent, Eve. She quickly established what we were looking for and came up with a number of alternative hotels. Booking was a quick and easy process.
18 oktober 2025
Antwoord van Hays Travel - Plymouth
Thank you so much for taking the time to send in your review, this is very much appreciated , and I will pass this on to Eve.
Friendly and helpful
Didn't feel rushed at all, everything was dealt with professionally, polite, friendly and incredibly helpful. We have dealt with Lesley, Paige and Lauren
16 oktober 2025
Antwoord van Hays Travel - Plymouth
Thank you so much for your kind feedback and for booking with us. Your comments will be passed on to the team. - Eve
Superb customer service and could not have done any more for us
The member of staff a young lady gave us exceptional service and was very happy to help us and answer all of our questions. She offered advice and help and was not too pushy when selling us our holiday and made the whole visit amd purchasing our holiday a great experience and we will definitely ne returning in the future
12 oktober 2025
Antwoord van Hays Travel - Plymouth
Thank you so much for your lovely review. It was a pleasure to book this holiday for you. I hope you have a lovely time and look forward to hearing about it! Kate.
Brilliant every time we book
Brilliant every time we book a holiday, they take the time to find out exactly what you want! And they will look to see if they can find better deals! They are so polite and friendly . Everything is explained thoroughly I could go on and on. Highly recommend Hays
9 oktober 2025
Antwoord van Hays Travel - Plymouth
Thank you for this lovely review ! I will be sure to pass this over to the rest of the team.
Several holidays booked with Hays
Several holidays booked with Hays - always a good experience.
5 oktober 2025
Antwoord van Hays Travel - Plymouth
Thank you for your lovely comments!
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