Hays Travel - Prenton Reviews 

Was looked after really well staff amazing and patient

The team instore were brilliant got me the best price
so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday.
Don't waste your time shopping round gauranteed a good service everey time

The staff at hays Prenton were very helpful guiding me for my cruise because this is my first one I didn’t have any idea but thanks to them it’s all booked for next year thank you girls

Staff are very helpful,bright and engaging. Nothing seems to be a chore and staff go that extra mile

The booking was listened to and all details and booking was done carefully and with our full consideration.insurance details where also provided

Fantastic service. So helpful and knowledgeable. Made recommendations that we found so useful.
Took time to help as we didn’t really know where we wanted to go.
Excellent

Always book with the girls in hayes travel prenton. Always friendly and helpful.

Always great customer service from Kim , Tilly and all the team at Hays Prenton

As regular cruisers, we knew exactly what we wanted when we went in to our local agent to book for 2028. The staff member who attended to us was very friendly (something we’ve become accustomed to at Hays Travel) and listened and responded to our list of requests in a highly efficient and professional manner.

Friendly, helpful and well informed service

pleasant staff
Gave me what i asked for
assisted with any queries
Came out job done

Tilly was extremely helpful and patient, didn't rush us. Gave great advice. Understood what we were looking for and recognised we actually were doing the best thing by going back to the same place we went 4 years ago! Again booked with Hays. They use the same sites you would use to book yourself but help with making sure you have passports in date, printing out documents you need etc. You may save yourself a bit of cash booking your own hotel, arranging your own transfers and such like but the reassurance from this company is worth any little extra you may save, if any.

Always book our holidays with Hays Travel Prenton all the staff are amazing always ready to help an get you a great package at the right price keep doing what you’re doing hays travel prenton 👏🥇

Staff are very pleasant so helpful and informative to help us decide our next destinations..
Definitely recommend them 👌

I was helped book my flight by someone who was really helpful.

Hi the holiday company great 10/10 I want to Hays in prenton on the Wirral Tilly was so lovely and very helpful all ready booked a holiday for next year with Tilly at hays travel Thank you again Tilly for your help 💐👍

Izzy was a pleasure to deal with, she explained everything perfectly and when I needed to add transfers and a longer stay it was dealt with in a professional manner with no problems what so ever. Definitely book again.

They are extremely helpful and if they are asked a question that they are not familiar with, they do their best to find the answer.
This sort of possitive attitude keeps us returning for more bookings.

Our service from Tour guide gave us lots of tips regarding what we wanted for our cruise. Lots of good advice and above all a lovely lady, Tilly.