Hays Travel - Prenton Reviews 

662
TrustScore 5 uit 5

4,9

344 Woodchurch Road, CH42 8PG Prenton, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The team in prenton were do I start! excellent staff, us being being consistent customers have always had excellent service Kim, Tilly, Maria, molly, sorry if I left any one out, they go above and be... Toon meer

Beoordeeld met 5 van de 5 sterren

Always made very welcome by all staff ,excellent knowledge of counties, locations,hotels finding the best deal Tilly is our go to person for booking holidays..

Beoordeeld met 5 van de 5 sterren

The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 344 Woodchurch Road, CH42 8PG, Prenton, Verenigd Koninkrijk

  • 01516 084801

4,9

Uitstekend

TrustScore 5 uit 5

662 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(662)

119.953 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Experts

The team at Hays Prenton are always friendly and happy to help
You come home knowing they did their best to give you the best holiday

27 juni 2026
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Antwoord van Hays Travel - Prenton

Thankyou so much for a lovely review :)

Beoordeeld met 5 van de 5 sterren

We go to the Prenton branch even though…

We go to the Prenton branch even though we live miles away. They are so helpful and knowledgeable. We wouldnt go anywhere else. They are a great team at Prenton.

8 juni 2026
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Antwoord van Hays Travel - Prenton

Thank you for such a lovely review

Beoordeeld met 5 van de 5 sterren

Upon arrival welcomed by maria who was…

Upon arrival welcomed by maria who was very helpful sorting a ahort break away to jersey nothing too much trouble came away very satisfied

4 juni 2026
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Antwoord van Hays Travel - Prenton

Thankyou so much for your kind review :)

Beoordeeld met 5 van de 5 sterren

Brooke was very helpful and…

Brooke was very helpful and professional. Booking holidays with Hays is always trouble free.

6 juni 2026
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Antwoord van Hays Travel - Prenton

We are glad to hear you had a smooth experience here at our branch :)

Beoordeeld met 5 van de 5 sterren

All the staff in my local Hays in…

All the staff in my local Hays in Prenton are great. So helpful and knowledgeable. I wouldn't book with anyone else.

5 juni 2026
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Antwoord van Hays Travel - Prenton

Its always a pleasure thankyou for booking with us again David :)

Beoordeeld met 5 van de 5 sterren

Rome is always a good City to visit

Rome is always a good City to visit. The San Marco Hotel was within 10 minutes walking distance of the Termini Train Station.

The room was clean and the bed was comfortable. The only downsides were that there was no tea/coffee making facility within the bedroom.

The breakfast offered a choice of cooked breakfast or choice of meats and cheeses.

The staff were very helpful

The hotel was between 2 metro stations - the Termini metro (10 minutes walk) and the Castro Pretrio (5 to 10 minute walk)

There were cafes right next door to the San Marco Hotel for evening meals and a drink.

The Termini Train Station had a food hall on the first floor, with a good selection of cafes and restaurants .
From the Termini you could book bus tours and also transfers to either of the airports in Rome

Rome has a lot to offer. Do your homework before you go and enjoy your holiday in Rome

1 juni 2026
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Antwoord van Hays Travel - Prenton

Thank you so much for this information. Totally agree with you about doing your homework for Rome. There's so much to do. It my favorite city break

Beoordeeld met 5 van de 5 sterren

We booked our holiday yesterday at…

We booked our holiday yesterday at Hayes Travel Prenton, Tilly is always amazing when booking for us, she makes sure everything that we want is sorted for us, absolutely nothing is too much trouble to her, it is such a pleasure to go in and see Tilly and all of the other lovely pleasant staff that work there

7 juni 2026
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Antwoord van Hays Travel - Prenton

Thankyou so much for a lovely review !

Beoordeeld met 5 van de 5 sterren

So happy to help and yes they were

Welcoming and attentive. I wasn’t sure of my destination for two age groups, myself, a pensioner and 20 year old grandson. Guided through options with constructive and helpful advice from Brooke, a kind and experienced young lady. She understood immediately what sort of holiday, resort and facilities would meet our requirements. Brooke was professional throughout guiding me through all aspects of the holiday and the resort we would be visiting. Our holiday was booked with confidence that all elements were covered, we would be looked after by Hays and the travel company. Thank you Brooke and Hays Travel.

21 mei 2026
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Antwoord van Hays Travel - Prenton

Thank you so much for this review, we really appreciate this feedback.

Beoordeeld met 5 van de 5 sterren

Honest and helpful service

Honest and helpful service, good advice on holiday information too. Molly was really brilliant 🤩.

30 mei 2026
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Antwoord van Hays Travel - Prenton

Thank you for your kind review. :)

Beoordeeld met 5 van de 5 sterren

Member of staff was very helpful and…

Member of staff was very helpful and sorted us out with very nice hotel looking forward to going

9 mei 2026
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Antwoord van Hays Travel - Prenton

Thankyou so much for a lovely review! we are so Glad Brooke found you something you like :)

Beoordeeld met 5 van de 5 sterren

FAB - U - LOUS SERVICE

I CAN NOT SPEAK HIGHLY ENOUGH ABOUT THE SERVICE I GOT FROM THE GIRLSS
TILY AND THE TEAM MET ALL OF OUR NEEDS AND THERE WERE MANY!
REASSURANCE, KNOWLEDGE, EASE....
IT GOES A LONG WAY IN A SCARY WORLD OF BOOKING A HOLIDAY THAT FEELS SAFE x
THANK YOU HAYS ..... AS ALWAYS xxxx

9 mei 2026
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Antwoord van Hays Travel - Prenton

Thank you for such a kind review. We always try to go above and beyond. Thank you xx

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