We had a fantastic experience booking our holiday with Sophie. She was absolutely lovely, very pleasant and incredibly helpful throughout the whole booking process. Nothing was too much trouble, and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... Toon meer
Bedrijf heeft geantwoord
Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... Toon meer
Bedrijf heeft geantwoord
Excellent customer care, 2nd holiday booked through Hayes Redcar this year. Nothing was too much trouble for Sophie, and found the ideal cruise for me (as a first cruise), with a potential 2nd cruise... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
68 High Street, TS10 3DD, Redcar, Verenigd Koninkrijk
- 01642 918977
5,0
Uitstekend
1K reviews
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Antwoord van Hays Travel - Redcar
Thanks for taking the time to leave us a review and booking with us. It was a pleasure to get your holiday to Austria booked :) Debbie
Excellent service from the most…
Excellent service from the most delightful young lady attending me
26 februari 2026
Antwoord van Hays Travel - Redcar
We appreciate you taking the time to leave us this wonderful review! We're so glad you received excellent service from Ellie. Thanks for booking! :)
Antwoord van Hays Travel - Redcar
Hi Mandy
Thank you so much for taking the time to share your kind words! Its always a pleasure helping you with your holidays :) and hope to see you again soon x
Great Agent
The agent who helped us find a holiday was brilliant. She was really helpful and knowledgeable and provided a lot of great advice and nothing was too much trouble. Thank you
22 februari 2026
Antwoord van Hays Travel - Redcar
Thank you for leaving such a lovely review! It was my pleasure to help get your holiday sorted. Thank you for choosing Hays :) Debbie
holiday on line through Hayes
Seen a holiday on line through socials, contacted the stores chat messenger and asked for information, the holiday in question had sold out, but Sarah managed to secure me the same holiday for another date at a similar price. The communication was great and the holiday was booked promptly. Very happy with the service and will use Hays again 🙂
17 februari 2026
Antwoord van Hays Travel - Redcar
We're so glad we could secure your holiday on another date! It's great to hear that you were happy with our communication and prompt booking service. We appreciate your feedback and look forward to helping you again :) Sarah
Insurance headache
Great service as always from hays I’ve compared insurance on the internet and it’s fried my brain. Hays sorted it for me easily x
24 februari 2026
Antwoord van Hays Travel - Redcar
We're so happy to hear that our service made insurance less complicated for you. Thank you for your kind words; we appreciate your feedback!
The excellent service by the young man…
The excellent service by the young man taking our booking, also the excellent deal we were offered which turned out to be cheaper than the one our friends got when booking direct whilst on board last year
24 februari 2026
Antwoord van Hays Travel - Redcar
Thank you so much for your wonderful feedback. We’re delighted to hear that you received excellent service and that we were able to offer you such a great deal. I’ll be sure to pass your kind comments on to Luke who assisted with your booking - he’ll be thrilled to hear this. We truly appreciate your custom and look forward to helping you again in the future!
Excellent customer service from Sophie @ Redcar Hays Travel
Sophie was extremely helpful, talking us through all the holiday details in a very polite and professional manner. Thank you & well done Sophie.
18 februari 2026
Antwoord van Hays Travel - Redcar
We appreciate you taking the time to share your experience. We're so glad to hear that our team member was helpful, polite, and professional.
redcar, Hays Travel
Great service as always
Nothing too much trouble, gave us lots of options for the Dominican Republic holiday and booked our hol!!
Always book with Hays Redcar 👍
15 februari 2026
Antwoord van Hays Travel - Redcar
Thank you so much for your lovely words it really means a lot to us 💙
I am so pleased you felt well looked after and that we could give you plenty of options for your Dominican Republic holiday. It looks like a stunning hotel and I hope you have a fantastic time! Louise 🌴✈️
Great service
Great service, the young lady listened to all our requests and came up with the ideal holiday, she had extensive knowledge of the hotel and area,a great help.
13 februari 2026
Antwoord van Hays Travel - Redcar
Mrs Thompson,
We're so happy to hear that my expertise helped you discover the ideal holiday! Thank you for sharing your positive experience with us.Ellie :)
Lovely warm welcoming smile from Luke at the Redcar branch
Lovely warm welcoming smile from Luke in the Redcar branch, very informative, patient & polite, i was buying insurance for an under 18 whom was travelling solo, luke made the whole process very simple, talked me through my options & had us sorted within a few clicks of a button, all printed out on paper, a copy for me & a copy for my child to travel with, all important numbers highlighted & everything explained fully. Made a very anxious mum feel settled. Thankyou.
18 februari 2026
Antwoord van Hays Travel - Redcar
Hi Stephanie
I am so happy to hear that the process was made simple and clear. Thank you for sharing your experience.
I appreciate you highlighting the informative and patient service you received from me.
Luke
Redcar, Hays Travel
Friendly helpful staff
Friendly helpful staff. Very knowledgeable and answered all our queries.
16 februari 2026
Antwoord van Hays Travel - Redcar
We appreciate you sharing your experience with us. We're so glad you found that Ellie was helpful, knowledgeable, and answered your questions. And thankyou for booking your holiday with us :)
Redcar, Hays Travel
good service could not be more helpfull
15 februari 2026
Antwoord van Hays Travel - Redcar
David,
We appreciate you taking the time to leave us such a wonderful review! We are so glad we could be of assistance to you.
redcar, Hays Travel
Antwoord van Hays Travel - Redcar
Lisa,
We appreciate you taking the time to share your feedback, we are so glad to hear you received excellent customer service from Ellie! Thankyou for booking :)
Redcar, Hays Travel
Louise is amazing as always she…
Louise is amazing as always she tailored our holiday to everything we wanted to take in whist in Tromso.
Thank you for sorting it all for us.
13 februari 2026
Antwoord van Hays Travel - Redcar
Thanks Jenna, my pleasure as always :) can't wait to see the photos ! Louise x
Made every effort to secure the holiday…
Made every effort to secure the holiday and hotels i wanted at the price i needed. Olivia went out of her way to help me with my booking,
A valued member of staff.
10 februari 2026
Antwoord van Hays Travel - Redcar
Thank you for your lovely review Margaret. It was a pleasure to get your holiday booked! Thank you for booking with us again. Thanks, Liv :)
Debbie at Redcar branch was helpful and…
Debbie at Redcar branch was helpful and professional booking our upcoming holiday.
10 februari 2026
Antwoord van Hays Travel - Redcar
Thank you for coming in to see us and for taking the time to leave us a lovely comment! It was a pleasure to get your holiday booked and I hope you both have a wonderful time! Debbie :)
India Booked
From when I contacted Hay’s Redcar Sarah was quick to respond to all my enquiries.
On going into book our holiday we were made very welcome by all the staff.
Sarah completed our booking in a very professional and informative way.
5 februari 2026
Antwoord van Hays Travel - Redcar
Thank you so much for taking the time to leave us feedback. It was an absolute pleasure to get your trip to India arranged and we hope you have a wonderful time! :) Sarah
Antwoord van Hays Travel - Redcar
Thank you for taking the time to leave us a review! We're so happy you found our service efficient and hope you have a wonderful time in the Caribbean :)
Lovely friendly girls
Lovely friendly girls, swift response and great deals. We will definitely book with Hays again
8 februari 2026
Antwoord van Hays Travel - Redcar
Thank you so much for your kind review! We’re really glad you found Sarah friendly and helpful, and that she could get you a great deal. We look forward to booking your next trip with you soon 😊✈️
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