We had a fantastic experience booking our holiday with Sophie. She was absolutely lovely, very pleasant and incredibly helpful throughout the whole booking process. Nothing was too much trouble, and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... Toon meer
Bedrijf heeft geantwoord
Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... Toon meer
Bedrijf heeft geantwoord
Excellent customer care, 2nd holiday booked through Hayes Redcar this year. Nothing was too much trouble for Sophie, and found the ideal cruise for me (as a first cruise), with a potential 2nd cruise... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
68 High Street, TS10 3DD, Redcar, Verenigd Koninkrijk
- 01642 918977
5,0
Uitstekend
1K reviews
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Helpful staff and a lovely smile every…
Helpful staff and a lovely smile every time we visit
8 februari 2026
Antwoord van Hays Travel - Redcar
Customer,
I appreciate your kind words! I are so happy to hear that I was helpful and made your visits pleasant. Thanks, Sarah
Sophie was very helpful did everything…
Sophie was very helpful did everything I asked of her
14 april 2026
Antwoord van Hays Travel - Redcar
Thank you so much for taking the time to leave us a review! We're so happy to hear that you were pleased with Sophie's service :)
Excellent service
Excellent service, Louise from Redcar branch totally kept me update with the booking of my next holiday, very friendly and helpful.
11 april 2026
Antwoord van Hays Travel - Redcar
Thank you for your wonderful comments! We're so pleased to hear that Louise from our Redcar branch kept you fully updated and provided such friendly, helpful service. We’ll be sure to pass on your kind words.
Wishing you an amazing next holiday! :)
Antwoord van Hays Travel - Redcar
Thanks for taking the time to leave us a review Tim! It was a pleasure to get your holiday booked :)
Many different options
Ellie was able to find the best cruise for us and was happy to check lots of different options
3 april 2026
Antwoord van Hays Travel - Redcar
Thanks for taking the time to leave us a review, Pamela :) And thank you for choosing to book your cruise with us at Hays!
Excellent experience
Excellent experience, all staff very helpful and knowledgeable .
Holiday booked with confidence , would highly recommend
4 april 2026
Antwoord van Hays Travel - Redcar
Thank you so much Emma, for your lovely review I hope you have a fantastic time on your holiday in Salou. I am so happy I was able to help. Amber :)
Ellie was great
Ellie was great, knowledgeable and efficient. Cruise sorted there and then.
3 april 2026
Antwoord van Hays Travel - Redcar
Thank you for taking the time to leave us a review, Alan! It was a pleasure to help you find the perfect cruise :) Ellie
Antwoord van Hays Travel - Redcar
Thank you so much for leaving us a positive review, Mary :) It was a pleasure to book your holiday!
Antwoord van Hays Travel - Redcar
Thankyou for your lovely feedback! We are glad to hear Sophie met your needs so effectively😊
Many thanks, Hays Travel Redcar
Antwoord van Hays Travel - Redcar
Michael,
I appreciate your kind words! It's great to know our team provided friendly and helpful service with a smile for you. Sophie :)
The best around
Friendly, very helpful, considerate of needs/wants, and easy communication
25 maart 2026
Antwoord van Hays Travel - Redcar
We appreciate you sharing your experience! We are so happy that our team was helpful, friendly, and attentive to your needs, with easy communication 😊
Many thanks, Hays travel Redcar
Spoke with a advisor named Sophie in…
Spoke with a advisor named Sophie in Redcar branch. Very knowledgeable and helpful made me feel welcome.
She was willing to take time to help me with my travel plans
25 maart 2026
Antwoord van Hays Travel - Redcar
Aww thankyou for your kind words!! So pleased I got your trip booked! And hope you enjoy your 60th birthday in Edinburgh. Thanks, Sophie :)
The staff are brilliant they take time…
The staff are brilliant they take time to find you exactly what you’re looking for.Excellent and very patient.
15 maart 2026
Antwoord van Hays Travel - Redcar
We appreciate your kind words! We are so happy to hear that our team could assist you in finding exactly what you wanted with patience and care.
redcar, Hays Travel
The Perfect Holiday.
With the knowledge and experience of the wonderfully polite and helpful team the wife and I always walk away happy with the choice of holiday we have just purchased.
15 maart 2026
Antwoord van Hays Travel - Redcar
Thank you so much for your lovely comments and I am so happy I was able help get the cruise booked what wonderful way to spend a such a special birthday! Ellie :)
Antwoord van Hays Travel - Redcar
Thank you so much for you lovely feedback. It was a pleasure to get your holiday booked, Ellie :)
Luke was very helpful getting our…
Luke was very helpful getting our cruise to the fjords out. Showing us different cabins and explaining the different prices.
12 maart 2026
Antwoord van Hays Travel - Redcar
Yvonne Mckenzie-Cianciaruso,
I am so happy to hear that the cabin options and pricing were clearly explained by me while booking your cruise to the fjords. Thank you for your feedback and booking yesterday.
It was a pleasure meeting you both :)
Luke
Redcar, Hays Travel
Antwoord van Hays Travel - Redcar
Thank you so much for taking the time to leave us a review! It was a pleasure to help get your holiday booked :) Debbie
The young lady who served me was…
The young lady who served me was absolutely wonderful! Even when I said a certain hotel would do she said she was sure she could get something better for me and she certainly did! Brilliant over the moon i can't thank her enough!
12 maart 2026
Antwoord van Hays Travel - Redcar
John Manning,
We're happy to hear that the service you received exceeded your expectations, and we appreciate you taking the time to share your wonderful experience. We are delighted we could find something better for you!
redcar, Hays Travel
Sophie did us proud
Sophie did us proud. Finding us a lovely holiday. Thank you Sophie.
11 maart 2026
Antwoord van Hays Travel - Redcar
Trevor,
We're so glad we could find you a lovely holiday! Thank you for letting us know we did a great job; we appreciate your positive feedback.
redcar, Hays Travel
Antwoord van Hays Travel - Redcar
Linda Brown,
We're happy to hear that we provided you with a great experience and helped you find your holiday. Thank you for your feedback.
redcar, Hays Travel
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