We had a fantastic experience booking our holiday with Sophie. She was absolutely lovely, very pleasant and incredibly helpful throughout the whole booking process. Nothing was too much trouble, and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... Toon meer
Bedrijf heeft geantwoord
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... Toon meer
Bedrijf heeft geantwoord
Thank you Absolutely brilliant service very helpful got what I wanted nothing was to much trouble 😀
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
68 High Street, TS10 3DD, Redcar, Verenigd Koninkrijk
- 01642 918977
5,0
Uitstekend
1K reviews
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Friendly helpful staff
Friendly helpful staff
Willing to listen to our wishes and advise
Happy to make recommendations
24 april 2026
Antwoord van Hays Travel - Redcar
Thank you so much for your lovely feedback! I’m really pleased to I was able to help, and that I was able to listen to your wishes and offer recommendations to suit you. It means a lot to know you felt supported throughout the process. I hope you have a fantastic trip, and I look forward to helping you again in the future! Deb :)
Knowledgeable and courteous member of…
Knowledgeable and courteous member of staff, very helpful.
28 april 2026
Antwoord van Hays Travel - Redcar
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was so helpful to you.
Thank you Ellie :)
As always the lasses very helpful…
As always the lasses very helpful lisning to my .questions thank to one and all keep smiling 😃 bye
28 april 2026
Antwoord van Hays Travel - Redcar
Thank you so much for you kind words Ron, and for taking the time to leave us a lovely review. It was a pleasure to get your holiday booked :)
They were very friendly ,explained…
They were very friendly ,explained everything clearly l wouldn't go anywhere else.
26 april 2026
Antwoord van Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
Very friendly
Very friendly, helpful service. The team were so welcoming and excited for us to be booking an amazing trip. I am confident our holiday is in good hands
19 april 2026
Antwoord van Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
We spoke with Connor in your Redcar…
We spoke with Connor in your Redcar branch regarding booking a safari to South Africa for a special anniversary. He went above and beyond and was extremely helpful and very knowledgeable.
After a few hours of deliberating with my husband we went ahead and booked our safari for 2027. Can't wait now!! Thank you Connor
25 april 2026
Antwoord van Hays Travel - Redcar
Thank you for your lovely review! Im sure you will have the best time celebrating! Connor :)
Antwoord van Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
Just go to Hayes
As usual I went to Hayes travel I was very pleased with the service I received from them most helpful in every thing I wanted would definitely recommend them
24 april 2026
Antwoord van Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
The girl was very patient and found…
The girl was very patient and found what we were looking for in out price range with decent flight times. Perfect for 2 old ladies looking for a lively holiday
14 april 2026
Antwoord van Hays Travel - Redcar
So glad we managed to get your holiday booked, and something to look forward too! Enjoy :)
Great customer service
Very helpful lady called Olivia,very polite and explained things in detail ,a credit to your company .
19 april 2026
Antwoord van Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
Went above and beyond to find my perfect trips
I went into Hayes to book 2 trips. One was a trip to Vienna which I wanted for specific dates, and one to Italy next year as I want to visit Pompeii. Sarah was extremely patient as I kept changing my mind about the Italy trip. She took note of what I wanted from my trip to Vienna and spent ages finding the perfect package for me. I really feel Sarah went above and beyond to get me exactly what I wanted and didn’t make me feel like I was being a nuisance when I kept changing my mind about the hotel and dates from the Italy trip. I always use Hayes for my holidays and will continue to do so.
18 april 2026
Antwoord van Hays Travel - Redcar
Hi Claire,
It was lovely to meet you, and it was a pleasure to help you book your holidays for this year :)
I can’t wait to hear all about the riding school in Vienna and your adventure to Pompeii. I look forward to helping you again in the future.
Many thanks,
Sarah
Antwoord van Hays Travel - Redcar
Thank you for your lovely review, ill pass your kind comments on to Chloe :)
Sophie was very helpful and professional
Sophie was very helpful and professional as always. She booked a cruise for 5 of us for 2 special birthdays which met all our needs. Would always use her again.
16 april 2026
Antwoord van Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
Great team work 👏
Great friendly service 👌 did a fabulous job nothing was a problem 4 them & got us sorted 4 our holidays😎 quickly thanks again redcar hays team well done✔️👌🤗😀
16 april 2026
Antwoord van Hays Travel - Redcar
Thank so much for your lovely review! Hope you have a fabulous holiday! Louise!
Fab service and very responsive
Fab service and very responsive , just need to holiday to be as good now .
15 april 2026
Antwoord van Hays Travel - Redcar
Thank you for taking the time to leave a review, hope you have a fantastic holiday! Malta is amazing!
absolutely wonderful service that I've…
absolutely wonderful service that I've received and I'm looking forward to my holiday well presented. I'm very helpful.
15 april 2026
Antwoord van Hays Travel - Redcar
Wishing you a fantastic holiday! Thank you for taking the time to leave a review :)
Helpful staff and a lovely smile every…
Helpful staff and a lovely smile every time we visit
8 februari 2026
Antwoord van Hays Travel - Redcar
Customer,
I appreciate your kind words! I are so happy to hear that I was helpful and made your visits pleasant. Thanks, Sarah
Sophie was very helpful did everything…
Sophie was very helpful did everything I asked of her
14 april 2026
Antwoord van Hays Travel - Redcar
Thank you so much for taking the time to leave us a review! We're so happy to hear that you were pleased with Sophie's service :)
Excellent service
Excellent service, Louise from Redcar branch totally kept me update with the booking of my next holiday, very friendly and helpful.
11 april 2026
Antwoord van Hays Travel - Redcar
Thank you for your wonderful comments! We're so pleased to hear that Louise from our Redcar branch kept you fully updated and provided such friendly, helpful service. We’ll be sure to pass on your kind words.
Wishing you an amazing next holiday! :)
Antwoord van Hays Travel - Redcar
Thanks for taking the time to leave us a review Tim! It was a pleasure to get your holiday booked :)
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