Hays Travel - Romsey Reviews 

1.087
TrustScore 5 uit 5

4,9

27 The Hundred, SO51 8GD Romsey, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hi Charlotte in Romsey was extremely helpful Listened to what we wanted and got us a brilliant holiday booked Charlotte was friendly experienced and patient with us as we where booking for 5 peop... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emma was extremely helpful in sorting out our Glacier Express trip for next year. Gave us plenty of options and provided all the information in a timely manor. Very professional.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 27 The Hundred, SO51 8GD, Romsey, Verenigd Koninkrijk

  • 01794 517700

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
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4,9

Alle reviews

(1.087)

119.160 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

As good as ever x

Yet again, Jamie made us feel welcome and special when booking out next holiday.
Thank you to all the team in Romsey.
xx

10 mei 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank you very much, it is always a pleasure to help sort your holidays out :) Many thanks, Jamie

Beoordeeld met 5 van de 5 sterren

Knowledgeable and Helpful

Staff pleasant, knowledgeable and extremely helpful. Very happy with their service.

9 mei 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient

6 mei 2026
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Antwoord van Hays Travel - Romsey

Thank-you for taking the time to provide this feedback - Caitlin

Beoordeeld met 5 van de 5 sterren

Friendly and professional service

Friendly and professional service. Very knowledgable about booking cruise holidays and associated payment schemes/travel insurance. Many Thanks to Tasha for making our booking experience so easy

3 mei 2026
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Antwoord van Hays Travel - Romsey

Thank-you for taking the time to provide this feedback. We will pass this onto Tasha. - Ava

Beoordeeld met 5 van de 5 sterren

My enquiry was handled very…

My enquiry was handled very professionally

2 mei 2026
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Antwoord van Hays Travel - Romsey

Thank you so much for your lovely review. This will be passed across to Tasha- Ava

Beoordeeld met 5 van de 5 sterren

It is just so nice to pop in to Hays…

It is just so nice to pop in to Hays travel & come out having booked a holiday with ease.
Ava was delightful, polite, friendly.. much less hassle than if I'd done it myself online.
Thank you for your help.

1 mei 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava

Beoordeeld met 5 van de 5 sterren

Exceptional service as always

Exceptional service as always, going the extra mile to make sure the holiday meets our special needs. Always friendly and helpful. Absolutely brilliant.

1 mei 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank you so much for your lovely review. This will be passed across to Tasha- Ava

Beoordeeld met 5 van de 5 sterren

I was seen by Charlotte who dealt with…

I was seen by Charlotte who dealt with me in an excellent way. Very happy with the service.

30 april 2026
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Antwoord van Hays Travel - Romsey

Thank you for taking the time to complete the feedback. I am so glad we got something booked for you and hope you have a lovely time away. - Charlotte

Beoordeeld met 5 van de 5 sterren

Romsey branch

Ava at the Romsey branch was exceptionally helpful especially as we changed hotels later in the day after booking earlier

30 april 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava

Beoordeeld met 5 van de 5 sterren

As usual Tasha was very knowledgeable

As usual Tasha was very knowledgeable, helpful and patient and gave us the confidence to book there and then

21 april 2026
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Antwoord van Hays Travel - Romsey

Thank you so much for your lovely review. This will be passed across to Tasha- Ava

Beoordeeld met 5 van de 5 sterren

Charlotte was very professional

Charlotte was very professional and made booking our holiday very easy

17 april 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

I appreciate your kind words! I am so happy to hear your booking experience was made easy. Thanks for your feedback. - Charlotte

Beoordeeld met 5 van de 5 sterren

Great service

Great service.
Charlotte worked hard to get the best deal for a complex booking. She researched a number of operators to reach the optimum one. Many thanks.

26 april 2026
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Antwoord van Hays Travel - Romsey

Thank you for taking the time to complete the feedback. I hope you have a lovely time away and look forward to seeing you again soon - Charlotte

Beoordeeld met 5 van de 5 sterren

Jamie at Romsey was very helpful when…

Jamie at Romsey was very helpful when making the booking. Before, on the telephone, Charlotte and Ava gave great guidance and made enquiries on my behalf.

17 april 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava

Beoordeeld met 5 van de 5 sterren

Great staff

Jamie and Ava were so helpful and made me feel confident to book the holiday

19 april 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Ava and Jamie. - Tasha, Branch Manager.

Beoordeeld met 5 van de 5 sterren

I did not do anything

I did not do anything

10 april 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank you for your review, I am glad we made this an easy process for you! - Charlotte

Beoordeeld met 5 van de 5 sterren

Very professional service.

Extremely pleasant young lady to deal with. Very professional, answered all my queries and clearly explained the itinerary.

17 april 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words, it was a pleasure to assist with your booking. - Tasha, Branch Manager.

Beoordeeld met 5 van de 5 sterren

The young lady that helped me was so…

The young lady that helped me was so good and made it easy

15 april 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Ava. - Tasha, Branch Manager.

Beoordeeld met 5 van de 5 sterren

Charlotte is always so patient and…

Charlotte is always so patient and helpful. All the staff in this branch are fabulous 👌
Australia rebooked 😀

14 april 2026
Logo Hays Travel - Romsey

Antwoord van Hays Travel - Romsey

Thank you for your kind comments. Always a pleasure! We will see you again soon! - Charlotte

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