Hi Charlotte in Romsey was extremely helpful Listened to what we wanted and got us a brilliant holiday booked Charlotte was friendly experienced and patient with us as we where booking for 5 peop... Toon meer
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Lees wat reviewers zeggen
Emma was extremely helpful in sorting out our Glacier Express trip for next year. Gave us plenty of options and provided all the information in a timely manor. Very professional.
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Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Toon meer
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Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
27 The Hundred, SO51 8GD, Romsey, Verenigd Koninkrijk
- 01794 517700
4,9
Uitstekend
1K reviews
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Charlotte made booking a holiday very…
Charlotte made booking a holiday very easy and she was so helpful.
11 juni 2026
Antwoord van Hays Travel - Romsey
Thank you for taking the time to complete the feedback. I hope you have a lovely time and look forward to seeing you again soon! - Charlotte
Antwoord van Hays Travel - Romsey
Thank you for taking the time to complete the feedback. We look forward to seeing you again soon! - Charlotte
We have two trips in our minds to…
We have two trips in our minds to Europe and once we had explained our aspirations, the staff member then set about putting together the travel packages that met our requirements. The offer of tea or coffee definitely helped whilst all the travel arrangements were being compiled.
9 juni 2026
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this kind feedback, it is appreciated. -Ava
Emma-Jane was incredibly helpful
Emma-Jane was incredibly helpful, taking the time to listen to what we wanted and making suggestions.
6 juni 2026
Antwoord van Hays Travel - Romsey
Thank you so much for your lovely comments. It was a pleasure helping you find your holiday - Emma
Very good zervice
5 juni 2026
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words. - Ava
Prompt expert service
4 juni 2026
Antwoord van Hays Travel - Romsey
Thank you so much for your lovely review. I will pass this onto the agent - Emma
I have always found Hayes travel a good…
I have always found Hayes travel a good and helpful and very confident with the advice you need help with whether it’s money card or cruise information ! Ans we have always good assistance with Jamie in Romsey and Charlotte ,I always recommend your shop in Romsey to tell prior who we book with regards Mrs Irene Rich
28 mei 2026
Antwoord van Hays Travel - Romsey
We are so pleased to hear you consistently find our team helpful and confident with all your travel needs. It's wonderful that you recommend our services! Many thanks, Jamie :)
Antwoord van Hays Travel - Romsey
Thank you for leaving this review, I have passed this onto Ava and we appreciate you taking the time to leave this feedback. Many thanks, Jamie :)
Holiday in Corfu
Emma took time to listen carefully to what we wanted and did not rush us into making any decisions.
3 juni 2026
Antwoord van Hays Travel - Romsey
Thank you for leaving this review, I have passed this onto the agent and we appreciate you taking the time to leave such a lovely review :) Jamie
Ava was very professional,we booked our…
Ava was very professional,we booked our holiday,Ava very knowledgeable,and so helpful.We booked last year at Hayes travel.We will be booking again.
3 juni 2026
Antwoord van Hays Travel - Romsey
Thank you for leaving this, I have passed this onto Ava and she is grateful for you taking the time to leave this. Many thanks, Jamie :)
Ava was a lovely informative young…
Ava was a lovely informative young lady. Although I felt the whole shop was a bit opressive. You could hear a pin drop. I was having a joke with Ava and felt awkward when we laughed. It could do with a bit of music playing.
3 juni 2026
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this kind feedback and Thank-you for your kind words on my service. I have passed your comments about music onto management for review. - Ava
Emma was amazing she got us the holiday…
Emma was amazing she got us the holiday we wanted and went above and beyond to make sure everything we wanted we got and she did more,very polite friendly had lots of knowledge of different hotels and places, will definitely use them again and recommend Emma and the company
1 juni 2026
Antwoord van Hays Travel - Romsey
Thank you for your wonderful review! We are so pleased to hear that our colleague provided such excellent service and found you the perfect holiday. We appreciate your kind words and look forward to assisting you again.
Caitlin extremely helpful
Caitlin extremely helpful, very patient as we didn't have a straightforward booking kept looking until we were happy with what she found .credit to the company thank you
31 mei 2026
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, I'll make sure Caitlin see's this. - Tasha, Branch Manager.
I wouldn’t trust anyone else to book my…
I wouldn’t trust anyone else to book my holidays. Excellent service always happy to help.
19 mei 2026
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, it's always a pleasure to help with your trips! - Tasha, Branch Manager.
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, I'll make sure Jamie gets to read this. - Tasha, Branch Manager.
Helpful advice and great customer service
Charlotte always provided really helpful advice and it’s a pleasure booking our holidays with her
22 mei 2026
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, I'll make sure to pass this onto Charlotte. - Tasha, Branch Manager.
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words. - Tasha, Branch Manager.
Great booking
Very helpful and done her best too get a good price . Dropped our passports off and found the rest of the staff very pleasant .
12 mei 2026
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for your kind words, I'm so pleased you found the booking experience easy! - Tasha, Branch Manager.
Very helpful staff
10 mei 2026
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this feedback. - Tasha, Branch Manager.
Antwoord van Hays Travel - Romsey
Thank-you for taking the time to leave this feedback, it is appreciated. - Tasha, Branch Manager.
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