They couldn’t have been any more helpful. I always use this travel agent. The ladies are lovely so understanding as I have learning difficult difficulties can’t understand computer computers and can’t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Hays Travel is our go to agent as we can always rely on a fantastic service from start to finish. All of the staff are friendly, helpful and knowledgeable, with everything arranged perfectly. Nothing... Toon meer
Bedrijf heeft geantwoord
Always an excellent service at Sedgefield Hays from JulieAnn and team. She knows the type of holidays I like and always delivers. Booking was quick. Staff as helpful and pleasant as always. Great serv... Toon meer
Bedrijf heeft geantwoord
Very friendly and helpful staff. We were looked after by Katie who normally works at the Darlington branch. She answered our questions and made the booking process very easy. We can thoroughly recomme... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
6 Front Street, TS21 3AT, Sedgefield, Verenigd Koninkrijk
- 01740 622411
4,9
Uitstekend
574 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely helpful staff who explained…
Lovely helpful staff who explained everything you needed to know
7 maart 2026
Antwoord van Hays Travel - Sedgefield
Thanks for your kind words. It was a pleasure helping you get booked for your well deserved break in the sun. Thanks Julie P
Found the perfect cruise itinerary and…
Found the perfect cruise itinerary and dates for us. Thank you Julie-Ann.
12 februari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for the lovely review, It was my pleasure to assist you in booking your family cruise. I am sure you will have a fabulous time. Cheers Julie Ann :)
Antwoord van Hays Travel - Sedgefield
Thank you for the review, I am sure the three of you are gong to have some fun ! Cheers Julie Ann :)
Julie Ann who dealt with our holiday…
Julie Ann who dealt with our holiday was very patient and took time to explain fully what was included . Would definitely recommend
1 maart 2026
Antwoord van Hays Travel - Sedgefield
Thank you so much for your kind review, I hope you both enjoy the amazing tour you booked
Enjoy Cheers Julie Ann :)
Julieanne is an absolute star
Julieanne is an absolute star! Very helpful and thorough. She provides information and options. Really cannot fault her. Big thank you to a very professional but approachable lady!
25 februari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for this wonderful review, Im sure you will have a great cruise and enjoy some superb family time together. Cheers Julie Ann :)
Great customer service.
Julie Ann's knowledge and experience helped us greatly in selecting the best way for us to book a holiday in Japan. Great customer service
21 februari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for your kind review, It was my pleasure to assist you in finding the perfect tour to enable you to enjoy Japan on your special occasion . Cheers Julie Ann :)
Very good service from Julie Anne as…
Very good service from Julie Anne as usual, booked most our holidays from Hayes and always be great
17 februari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for the very kind review, hope you have a great time. Cheers Julie Ann :)
Really friendly staff member who was…
Really friendly staff member who was absolutely determined to find the perfect hotel in Venice for me and my daughter.
15 februari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for this wonderful review, Hope you have an amazing time celebrating your birthday in such an amazing city. Cheers Julie Ann :)
The stuff were very friendly and…
The stuff were very friendly and nothing was a bother to them, never felt rushed I will certainly book again at hays travel Sedgefield again and recommend then to friends and family
3 februari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for your very kind review, Hope you enjoy your trip and thank you for the recommendations
Cheers Julie Ann :)
Excellent service
Excellent service from start to finish. Very informative about the holiday and very friendly
15 februari 2026
Antwoord van Hays Travel - Sedgefield
Thanks for your review. Enjoy your break away. Hopefully theres more of these to come. Julie :)
Antwoord van Hays Travel - Sedgefield
Thank you for your kind review, hope you enjoy your visit to what is quickly becoming your second home :) Cheers Julie Ann :)
Hays travel agent
Staff are very very friendly and knowledgeable about booking holidays, they listen to what you want and take that on board personalizing it to your requirements.
I never have any issues and will always go to Hays to book my package holiday.
Great company, great staff.
8 februari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for your kind review, Hope you enjoy this visit even more if that's possible than your last one.
Cheers Julie Ann :)
Thank you - a successful holiday booking
Thank you - successful holiday booking. Julie Ann took the time to understand what we were looking for in our holiday and pulled out all the stops to help us achieve everything. She explained everything prior to making the booking on our behalf. Thank you
7 februari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for this wonderful review, I hope you have the most amazing time on this rather exciting cruise... What a way to celebrate your birthday. Enjoy !! Cheers Julie Ann :)
Friendly
Staff were very friendly and helpful making the booking process very simple
8 februari 2026
Antwoord van Hays Travel - Sedgefield
Thanks for your review. We look forward to making the process just as easy in the future. Thanks Julie :)
Greek holiday booking
It was the first time we had booked our holiday through a travel agent for many years. The staff at the Sedgefield Branch were friendly, knowledgeable and helpful. Also, they price matched the quotation on the tour operator's website.
24 januari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for your kind words, Delighted you were pleased with our service. Hope you enjoy your trip. Cheers Julie Ann :)
Lake Garda holiday booked!
Julie Ann was very efficient and informative. She enabled me to book a family holiday at a good price. She made the process effortless and stress free. Julie P has also been very helpful helping us to narrow down our search for what we wanted. Thank you
2 februari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for your review. It was our pleasure helping you book your holiday. See you again soon. Thanks Julie P :)
Helen was great
Helen was great, listened to my preferences and found a great option and price matched the internet 👌🏼
31 januari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for this kind review, Hope you enjoy your break away. Cheers Helen :)
Excellent advice and efficient booking…
Excellent advice and efficient booking of our holiday
22 januari 2026
Antwoord van Hays Travel - Sedgefield
Thank you for your kind review, Hope you have a great trip. Cheers Julie P
Great service - very happy
Julie Ann was knowledgable, friendly and helpful. She has helped us book our first cruise and could give us tips and information to make the trip work for us.
21 januari 2026
Antwoord van Hays Travel - Sedgefield
Thank you so much for this kind review, It was may pleasure. I am sure you all will have the most amazing time both onboard and exploring. Cheers Julie Ann :)
Antwoord van Hays Travel - Sedgefield
Hi Evie, thanks for your review. It was good to meet you on Saturday and book your family holiday!Hope you have a fantastic time, Helen
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.