The Hays staff in the Spennymoor branch put themselves out to help you they are respectful and courteous at all times, they explain any issues that you may have. It would be wonderful if all forward f... Toon meer
Bedrijf heeft geantwoord
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Cheryl was a life saver, our flight was cancelled on the day we were due to travel so came to hays travel and she booked us a holiday for the following day.
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Called in to check cruise after looking on line, hays had an offer of on board credit which was not on line.Always book with clare, she's very friendly and knowledgeable, great service as always... Toon meer
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s Clare is extremely helpful we tend to deal with her most times when booking ( all staff are great ) She doesn’t rush us and explains everything including location of the property so we know exac... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
55 Cheapside, DL16 6QF, Spennymoor, Verenigd Koninkrijk
- 01388 819297
4,9
Uitstekend
1K reviews
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Antwoord van Hays Travel - Spennymoor
Morning Aaron , Thanks for the great comments if was loved booking your holiday, Hope to see you again soon. Thanks Leah.
Outstanding service
We came in with some dates, our preferred location and our budget we were dealt with by Jen who was absolutely lovely she went above and beyond to find our holiday and did everything she could to get us the best deal, we booked it straight away it was such a smooth and easy process i'd definitely recommend coming here
10 januari 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Spennymoor
Hi
Thank you so much for your lovely feedback, It was an absolute pleasure booking your holiday and I hope that you all have a fab time :)
Thanks Jen
Jen's patience
Jen's patience
Jen was a superstar yesterday and made the booking of our holiday quite effortless.
She had a lot of patience and got us a great deal.
9 januari 2026
Antwoord van Hays Travel - Spennymoor
Thank you so much for your feedback, It was a pleasure booking your holiday and I hope you have a fab time :)
Thanks Jen
2nd holiday booked with Jen
2nd holiday booked with Jen, Spennymoor office. Extremely professional and informative.
Asset to HaysTravel
7 januari 2026
Antwoord van Hays Travel - Spennymoor
Thank you for taking the time to leave such wonderful feedback I hope you have the best time and we can't wait to hear all about it! Thanks Jen
Antwoord van Hays Travel - Spennymoor
Thank you for taking the time to leave such lovely comments, I hope you have the best holiday and we look forward to hearing all about it! Thanks Jade
Antwoord van Hays Travel - Spennymoor
We appreciate your kind words and are so happy to hear that we could be helpful and offer the best prices to you; thank you for the review.
Very helpful staff,knowledgeable
Very helpful staff,knowledgeable, friendly, our second year of using this branch.Great service
24 december 2025
Antwoord van Hays Travel - Spennymoor
We're happy to hear that you had such a positive experience. Thank you for sharing your feedback; we appreciate it.
Thanks Rebecca
Trying a cruise for the first time.
Thought we would try a cruise for the first time and received great advice from Jen and subsequently booked a Marella cruise and stay.Very pleased with the service we received.
27 december 2025
Antwoord van Hays Travel - Spennymoor
Hi, Thank you so much for your lovely review. I hope that you have an amazing time and cant wait to hear all about it :)
Thanks Jen
Jade the agent we used at spennymoor…
Jade the agent we used at spennymoor branch was fab as always very helpful and patient while I was stressing and jade was answering questions I had about other hoildays booked with jade plus another branch off hays putting my mind at rest coming out with another 2 hoildays booked with jade today thankyou jade
30 december 2025
Antwoord van Hays Travel - Spennymoor
We're happy to hear that you had such a positive experience. It's great to know that the agent was helpful and patient while assisting you. Thank you for sharing your feedback; we appreciate it. As always it is a pleasure having you in store.
Friendly and helpful staff
Always friendly and helpful staff to book your holidays ☆☆☆☆☆
9 december 2025
Antwoord van Hays Travel - Spennymoor
Thank you for taking the time to write the lovely feedback, we hope you have a fantastic time :) Rebecca
Dream holiday …
Claire was fantastic went the extra mile, she found me my dream holiday and so excited in going. She is one in a million
28 november 2025
Antwoord van Hays Travel - Spennymoor
Thankyou for the lovely feedback, hope you have a fab time and any questions let me know :) Rebecca
First class experience
Welcoming smile,Nothing was any trouble.Was able to get exactly what I wanted
16 december 2025
Antwoord van Hays Travel - Spennymoor
Good afternoon, Thank you so much for your lovely comments. If you need anything else, please don't hesitate to call in and see us again. Thanks Jen
Cherl was very thorough and patient to…
Cherl was very thorough and patient to create the short break we were looking for.
21 december 2025
Antwoord van Hays Travel - Spennymoor
Thank you so much for your feedback, We all hope you have an amazing time :)
Thanks Cheryl
I always book with hays as staff are…
I always book with hays as staff are very helpful and friendly
19 december 2025
Antwoord van Hays Travel - Spennymoor
Thank you for your great review and lovely comments. We look forward to seeing you in store again and booking your future holidays!
Cheryl
Antwoord van Hays Travel - Spennymoor
Thanks for your lovely review, We hope you have a great time :) Thanks Jade
Becky was very professional and helpful…
Becky was very professional and helpful to us and went above and beyond in our booking 🙌
23 november 2025
Antwoord van Hays Travel - Spennymoor
Thankyou for the glowing review, its always a pleasure getting you all booked up for your jollies, we will see you soon :) Rebecca
Always happy to help
Always happy to help. Nothing is too much trouble for them and would never go anywhere else to book a holiday. Staff so friendly and helpful
27 november 2025
Antwoord van Hays Travel - Spennymoor
Morning , thank you so much for you booking, thank you for your review.. Thanks Jen
Friendly and efficient
Friendly and efficient, gave us exactly what we wanted, cheaper than on line.
26 november 2025
Antwoord van Hays Travel - Spennymoor
Thanks for the great review Paul! Luckily, we had some great black Friday discount codes we could use for you which gave you that great price! Cheryl
Honest, trustworthy personal service
Amazing customer service, as always. Returning customer as Clare offers a whole range of alternatives and customer support.
23 november 2025
Antwoord van Hays Travel - Spennymoor
Morning Jane, Thank you so much for your lovely comments. It's always my pleasure to book your holidays. Hope to hear from you soon for your next holiday. Thanks again Clare
Gave us good advice and clare always…
Gave us good advice and clare always has a lovely smile ,nothing was to much trouble ,thankyou haystravel x
20 november 2025
Antwoord van Hays Travel - Spennymoor
Morning Kathleen, Thank you so much for your lovely comments. It's always great to see you and help you with your booking. Hope you both have a fab time. Hope to see you again soon. Thanks Clare
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