The Hays staff in the Spennymoor branch put themselves out to help you they are respectful and courteous at all times, they explain any issues that you may have. It would be wonderful if all forward f... Toon meer
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Yet another excellent service on our booking from Claire, we just gave Claire the holiday details and she found us the exact holiday and dates we wanted.Claire is always brilliant at booking our holid... Toon meer
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s Clare is extremely helpful we tend to deal with her most times when booking ( all staff are great ) She doesn’t rush us and explains everything including location of the property so we know exac... Toon meer
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We never book with anyone else other than Hays at Spennymoor. The staff are amazing,funny,and very helpful with everything. We have enjoyed many hollidays booked by this company. They always look for... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
55 Cheapside, DL16 6QF, Spennymoor, Verenigd Koninkrijk
- 01388 819297
4,9
Uitstekend
1K reviews
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Best staff ever at hays travel…
Best staff ever at hays travel spennymoor. Friendly and very helpful wouldn’t go anywere else.all staff go above and beyond to help you choose your holiday
12 april 2026
Antwoord van Hays Travel - Spennymoor
Thank you for taking the time to leave such wonderful comments we hope you have a fantastic holiday! Thanks Rebecca
Fabulous staff very friendly and…
Fabulous staff very friendly and helpful won't go anywhere else
14 april 2026
Antwoord van Hays Travel - Spennymoor
Thank you Michael for your lovely comments, It was a pleasure booking this holiday for you! Thanks Jen
Knowledgeable, helpful, friendly staff
Clare was, as always, extremely helpful finding us a holiday. She knew what would suit us from just a few questions and showed us some lovely options. She was very knowledgeable about the area we chose and explained in detail about the location which is very helpful and kind. Clare makes the booking process so easy and is always available to answer any questions. Keep up the good work in Spennymoor, you are an amazing team! Thank you!
11 april 2026
Antwoord van Hays Travel - Spennymoor
Afternoon Angela , Thank you so much for your lovely comments, it's always a pleasure to find a holiday that is best for the both of you. I hope you both have an amazing time and enjoy the sunshine. See you again soon for the next one. Thanks again Clare
Friendly staff who always guide you to…
Friendly staff who always guide you to the holiday you looking for.
8 april 2026
Antwoord van Hays Travel - Spennymoor
Thank you for taking the time to leave such wonderful comments, It was a pleasure booking this holiday for you and I hope you have a fantastic holiday! Thanks Jade
As usual pleasant and helpful staff
3 april 2026
Antwoord van Hays Travel - Spennymoor
Thank you for your lovely comments, it was a pleasure to book this for you and I hope you have a fantastic holiday! :) Thanks Kathryn
Excellent service
Leah was so helpful from start to finish in making sure we got exactly what we wanted. Also price matched to online and discounts. Excellent!
29 maart 2026
Antwoord van Hays Travel - Spennymoor
Thank you for leaving such wonderful comments I hope you have the best time on your cruise :)
Thanks
Leah
Antwoord van Hays Travel - Spennymoor
Thank you so much for your lovely comments, I hope you have an amazing time :)
Thanks Rebecca
Absolutely fabulous service as usual i…
Absolutely fabulous service as usual i go there to book all my holidays they always sort everything out for me would highly recommend
29 maart 2026
Antwoord van Hays Travel - Spennymoor
Thank you so much for your lovely comments, I hope you have an amazing time :)
Thanks Jen
Extremely helpful staff
Staff were extremely helpful and prepared to go the extra mile to put together exactly what we wanted in terms of a holiday. We had specific goals not met by the published itineraries but the staff found a way!
27 maart 2026
Antwoord van Hays Travel - Spennymoor
Thank you so much for your lovely comments, I hope you have an amazing time :)
Thanks Jade
Excellent service first class communication
Best service great staff and support all round
20 maart 2026
Antwoord van Hays Travel - Spennymoor
Good Afternoon,
We appreciate your kind words! We hope you have a lovely holiday. thank you for the positive feedback.
Rebecca :)
Excellant Customer Service
As always our holiday requirements are dealt with efficiently by our local Spennymoor branch. Especially Rebecca Taylor who after years knows our likes dislikes and health requirements and any discounted deals which would suit us .
Excellant customer service .
27 maart 2026
Antwoord van Hays Travel - Spennymoor
Thankyou for the lovely feedback, always a pleasure sorting your holidays, catch up soon :) Rebecca
Always helpful with a smile
Always helpful with a smile. Listened and helped us through everything ftom booking, insurance and travel money.
11 maart 2026
Antwoord van Hays Travel - Spennymoor
We appreciate you taking the time to share your kind words. We are so happy we could assist you with your booking and travel needs!
Another one booked
As ever, found the exact combination I wanted. Quick and efficient as ever.
17 maart 2026
Antwoord van Hays Travel - Spennymoor
Thankyou for the lovely review always a pleasure sorting your holidays out ... catch up soon.
Rebecca :)
Once again Claire listens fully to our…
Once again Claire listens fully to our request then sources options to consider. She never rushes us and patiently answers query or questions. Overall great experience in what can be a stressful situation
17 maart 2026
Antwoord van Hays Travel - Spennymoor
Afternoon Peter , Thank you so much for your lovely comments. It is always my pleasure to book your holidays. Hope you have a great time. Thanks again Clare
Great service as always thanks Jen
15 maart 2026
Antwoord van Hays Travel - Spennymoor
Thank you so much for your lovely review, I hope you both have an amazing time :)
Thanks Jen
Antwoord van Hays Travel - Spennymoor
Thank you so much for your lovely comments. It was my pleasure to book you. Thanks Leah.
Very nice and helpfull staff
1 maart 2026
Antwoord van Hays Travel - Spennymoor
Thank you for your review and kind words.
We look forward to seeing back in store soon!
Cheryl
The travel agent we spoke to was very…
The travel agent we spoke to was very knowledgeable about the type of holiday we were looking to book. We were very satisfied by the service we received.
6 maart 2026
Antwoord van Hays Travel - Spennymoor
Good Afternoon Margaret,
We appreciate you taking the time to leave us a review. We're happy to hear that you were satisfied with the knowledgeable assistance you received while booking your holiday.
Jen
Very helpful and friendly staff.
28 februari 2026
Antwoord van Hays Travel - Spennymoor
Thankyou for taking the time to give us a lovely review, :) Rebecca
Fantastic travel agency
Fantastic travel agency. Friendly, helpful, thorough. We know we are in good hands
1 maart 2026
Antwoord van Hays Travel - Spennymoor
Thankyou for the feedback it was a pleasure sorting your holiday any questions let us know :) Rebecca
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