The Hays staff in the Spennymoor branch put themselves out to help you they are respectful and courteous at all times, they explain any issues that you may have. It would be wonderful if all forward f... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Yet another excellent service on our booking from Claire, we just gave Claire the holiday details and she found us the exact holiday and dates we wanted.Claire is always brilliant at booking our holid... Toon meer
Bedrijf heeft geantwoord
s Clare is extremely helpful we tend to deal with her most times when booking ( all staff are great ) She doesn’t rush us and explains everything including location of the property so we know exac... Toon meer
Bedrijf heeft geantwoord
We never book with anyone else other than Hays at Spennymoor. The staff are amazing,funny,and very helpful with everything. We have enjoyed many hollidays booked by this company. They always look for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
55 Cheapside, DL16 6QF, Spennymoor, Verenigd Koninkrijk
- 01388 819297
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Rebecca is always very helpful
Rebecca is always very helpful. She understands what we like ,as we have dealt with Rebecca since she worked at Thomas Cook in Durham. Wouldn't go anywhere else .
6 februari 2026
Antwoord van Hays Travel - Spennymoor
Thank you for the lovely review, always a pleasure to get your holidays sorted and have a catch up. see you after this one for the next :) Rebecca
Leah from Spennymoor branch was…
Leah from Spennymoor branch was fantastic so helpful.
4 februari 2026
Antwoord van Hays Travel - Spennymoor
Thank you so much for your lovely comments Alexandra, I know just how much you have wanted this trip and I'm so glad we have got it booked for you and I can't wait to hear all about it! Thanks Leah
Holidays and more
Great,Clair could sell sand to the Arabs even trying to get me to stay for longer and me a poor pensioner. All staff at Spennymoor Hays are brilliant
3 februari 2026
Antwoord van Hays Travel - Spennymoor
Afternoon David, Thank you so much , I love your comments. Ha ha ha . If you would like anyone sand you know where to find me. ha ha ha. See you again soon. Kind Regards Clare
Look no further than hays travel…
I book all my holidays through spennymoor hays wouldn't go anywhere else staff great and friendly nothing to much trouble talk you through your booking and if you see a holiday on Jet2 or tui they'll match the price and they local any problems you call in the shop .
2 februari 2026
Antwoord van Hays Travel - Spennymoor
Hi
Thanks so much for your feedback, I hope that you have a great time :) Thanks Jade
Excellent service from making enquiry…
Excellent service from making enquiry to actually booking. Jen did an amazing job
1 februari 2026
Antwoord van Hays Travel - Spennymoor
Morning Susan , Thank you much for your lovely comments , it was my pleasure to book your holiday for you. Thanks Jen
Excellent service and very patient and…
Excellent service and very patient and polite
29 januari 2026
Antwoord van Hays Travel - Spennymoor
Afternoon, Thank you for your kind feedback, it means so much to me. Thanks again Aiden
I'd done some research on the holiday I…
I'd done some research on the holiday I wanted to book and the agent found it very quickly, she also priced matched it and carried out a search incase it was better priced with another travel agency. She explained all the steps very clearly and had it booked in no time. We've used Hays at spennmoor for previous holidays and due to how friendly, helpful and efficient all the staff are we continuing return.
25 januari 2026
Antwoord van Hays Travel - Spennymoor
Afternoon Paul , Thank you so much for your lovely comments and feedback. So glad you were happy with Leah's service. Thank you for booking your holiday with us. Hope to see you again soon. Kind Regards Clare
Always more than happy to help and go…
Always more than happy to help and go above and beyond. I wouldn't go anywhere else
1 februari 2026
Antwoord van Hays Travel - Spennymoor
Morning , Thank you so much for your great comments, it was our pleasure to book your holiday again. Thanks kathryn
Cheryl has been absolutley fantastic
Cheryl has been absolutley fantastic. She has helped any query I have had and helped me find and book the perfect holiday.
I have had many questions and nothings ever been too much for her, she’s a pleasure to speak with and it’s been a great experience to book with her. I’ve never once felt pressured to book like other previous experiences (not hays) I booked a holiday with her yesterday and decided to book another today.
Really lovely experience and will be using her for my future holidays 5**
31 januari 2026
Antwoord van Hays Travel - Spennymoor
Morning Rebecca , Thank you so much for your lovely comments about Cheryl , I will made sure i pass these on to her. I'm sure it will make her very happy . I do know she was working very hard to get the best holiday and the best price for you and your family. Hope you have amazing holidays. We look forward to booking your next holiday. Kind Regards Clare .
Antwoord van Hays Travel - Spennymoor
Afternoon Angela and George , Thank you for your booking again, always a pleasure to book your holidays. Thanks Clare
Annual Cheltenham festival to Benidorm
Very professional
Very polite
Very friendly
The girls always go the extra mile
24 januari 2026
Antwoord van Hays Travel - Spennymoor
Afternoon Bobby , Thank you for your great feedback. Was lovely to see you again. Hope you all have a great time , I'm sure you will. See you again soon. Kind Regards Clare
A very helpful knowledgeable lady that…
A very helpful knowledgeable lady that helped us choose a family holiday that we are all looking forward to
31 januari 2026
Antwoord van Hays Travel - Spennymoor
Afternoon Mr Billingham. Thank you so much for your lovely comments , it was my pleasure to find the holiday for you and your family. Hope you have a great time. Thanks Leah
The girls are very friendly helpful and…
The girls are very friendly helpful and above everything else patient
7 januari 2026
Antwoord van Hays Travel - Spennymoor
Hi Christine , Thank you so much for your lovely comments, it's always great to see you. Hope you have a lovely time. Thanks again Jen.
Very willing to ascertain our…
Very willing to ascertain our requirements and offer various options. All relevant matters fully explained. Secured a great deal
29 januari 2026
Antwoord van Hays Travel - Spennymoor
Afternoon Peter, Thank you so much for your lovely comments, it was my pleasure to find the right cruise for you both and the best deal. Hope to see you both again soon. Kind Regards Clare
Antwoord van Hays Travel - Spennymoor
Afternoon Mrs Cleary, Thank you so much for your lovely comments. Hope you have a great time. Thanks again Aiden
Rebecca was great from start to finish…
Rebecca was great from start to finish with my enquiry and booking . Always helpful and attention to detail at Spennymoor Branch
29 januari 2026
Antwoord van Hays Travel - Spennymoor
thank you for the lovely feed back its a pleasure as always sorting your holidays, il see you soon :) Leah x
Rebecca at Spennymoor is brilliant…
Rebecca at Spennymoor is brilliant sorted my cruise in no time
29 januari 2026
Antwoord van Hays Travel - Spennymoor
thank you for the lovely feed back its a pleasure as always sorting your holidays, il see you soon :) Rebecca x
Always first class service
I had a call from hays to ask if I was going on holiday this year, which prompted me to call in and book our holiday. The staff are always professional, polite and give you the best deal.
28 januari 2026
Antwoord van Hays Travel - Spennymoor
Thank you for your review Barbara and coming in store to see us to get your holiday booked!
We look forward to seeing you in store again soon!
Cheryl
Very helpful and happy to help thanks
20 januari 2026
Antwoord van Hays Travel - Spennymoor
Hello
We appreciate your kind words and we are so happy we could assist you with your needs; it was our pleasure to help you. Clare :)
Thank you to Rebecca for helping us to…
Thank you to Rebecca for helping us to book our holiday to Kos. Friendly and efficient she covered all of the details that make a difference, much appreciated. We love Hays!
19 januari 2026
Antwoord van Hays Travel - Spennymoor
Hello, We're happy to hear that we could provide such a positive experience while booking your holiday to Kos. Thank you for your kind words; we appreciate your appreciation!
Rebecca
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.