Kate was excellent and very very patient and understanding. We really did not know where we wanted to go, we just had a few rough dates and an approximate budget, but Kate went out of her way to find... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Efficient service given by James. He was very knowledgeable and helpful when booking cruise. Guided us through booking process seamlessly. 10/10. Thank you.
Bedrijf heeft geantwoord
Competitive prices, polite staff and were able to book the holiday we had chosen with jet2,we also booked the airport parking and ordered travel money with them
Bedrijf heeft geantwoord
Our first visit to Hays Travel was a speculative wonder in looking for a last minute break to get away. We were greeted by staff member James. With very little information from us he conjured up some... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
5 Burlington Centre, FY8 1SB, St Annes, Verenigd Koninkrijk
- 01253807748
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing service by Ryley helped on all…
Amazing service by Ryley helped on all aspects of the holiday would recommend and will definitely use again
3 juni 2026
Antwoord van Hays Travel - St Annes
We are so happy to hear you had such a positive experience with us. Thank you for your kind words; we appreciate your recommendation!
Thanks Ryley
Excellent
James the Manager was really helpful in booking our cruise. James provided excellent customer service as always and is a credit to Hays Travel.
16 juni 2026
Antwoord van Hays Travel - St Annes
Thank you so much for taking the time to leave such lovely feedback. It really is my pleasure to help book your holidays and I always look forward to a catch up when doing so! Speak to you very soon and thank you once again, James.
Always use my local Hays Travel
Always use my local Hays Travel. They are very friendly and helpful. Never disappoint.
16 juni 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely review! We will make sure to pass your kind words on to Kate! Kind Regards, Team St Annes
Antwoord van Hays Travel - St Annes
Thank you for your kind words! We will make sure to pass this on to James :) Kind Regards, Team St Annes
Ryley your sales person was really…
Ryley your sales person was really helpful and patience with us during the booking process
10 juni 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely feedback! It was lovely to meet you and get you booked :) Kind Regards, Ryley
Antwoord van Hays Travel - St Annes
Thank you for your lovely feedback! It was lovely to see you again :) Kind Regards, Ryley
Veryul helpful and informative…
Veryul helpful and informative information given regarding our booking .Efficient and friendly assistant
30 mei 2026
Antwoord van Hays Travel - St Annes
Thank you for taking the time to leave such lovely feedback. Hope to see you again soon. Kate
Known James for a number of years and…
Known James for a number of years and always been very grateful for an excellent service. This time was no exception. Great warm communication,fantastoc knowledge of our chosen trip. Assisted with check in as a last minute booking. Hays travel St Anne's definitely our go to travel agent. Thank you James
8 juni 2026
Antwoord van Hays Travel - St Annes
Thank you so much for such lovely feedback! It was lovely to see you both again. Fingers crossed we can get that coach sorted too! Thank you once again. James
Ease of information when booking and…
Ease of information when booking and the service of team member
31 mei 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to Ryley :) Kind Regards, Team St Annes
Went in with specific requirements and…
Went in with specific requirements and they were met by friendly staff member Ryley.
7 juni 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to Ryley :) Kind Regards, Team St Annes
In the st Anne's branch every one is…
In the st Anne's branch every one is very helpful and friendly, also knowing there job
5 juni 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to James :) Kind Regards, Team St Annes
Fabulous customer service
Fabulous customer service
Assistant Manager James, is brilliant. Nothing too much trouble and very knowledgeable
5 juni 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely review! We will make sure to pass your kind words on to James :) Kind Regards, Team St Annes
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to James :) Kind Regards, Team St Annes
Friendly and proficient staff
Friendly and proficient staff. Couldn’t have been more helpful.
26 mei 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to Ryley :) Kind Regards, Team St Annes
Efficient and pleasant as always
Efficient and pleasant as always
Easy to book, and helpful service
2 juni 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to James :) Kind Regards, Team St Annes
We were seen right away and listened to…
We were seen right away and listened to and not rushed. Things were explained and questioned answered. We came out happy and have booked our holiday for next year.
31 mei 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to Ryley :) Kind Regards, Team St Annes
Another great customer service experience.
Once again James at St. Annes branch was very thorough and patient getting the ideal package for us. Excellent customer service.
24 mei 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to James :) Kind Regards, Team St Annes
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to Alanis :) Kind Regards, Team St Annes
Spot on for great service with a smile
Very friendly and helpful staff who went above and beyond to assist with my booking. I can't remember the last time I visited a travel agent, but based on this visit, I will certainly go back, especially for the extra piece of mind given on this occasion.
24 mei 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to James :) Kind Regards, Team St Annes
Friendly invaluable expert advice
The staff were all very friendly and helpful.
James the manager dealt with us and was brilliant. It will be our first cruise and his wealth of knowledge and advice was invaluable and helped us get the right cruise and cabin for us and gave us an idea of what to expect. We would definitely recommend and book here again.
29 mei 2026
Antwoord van Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to James :) Kind Regards, Team St Annes
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.