Hays Travel - Stanley Reviews 

1.080
TrustScore 5 uit 5

4,9

12 Front Street, DH9 0HX Stanley, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 12 Front Street, DH9 0HX, Stanley, Verenigd Koninkrijk

  • 01207 236000

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.080)

118.033 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very helpful everything sorted out for…

Very helpful everything sorted out for me

10 januari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thankyou so much for taking the time to review our service in branch :) its was a pleasure booking your holiday to Egypt

Thanks Laura

Beoordeeld met 5 van de 5 sterren

Very helpful agent

Laura S was extremely helpful, polite and knowledgeable while searching for our holiday. she gave great advice and found the perfect holiday at a great price.

11 januari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you all have a fantastic time on your cruise. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

But I had to cancel my holiday due to…

But I had to cancel my holiday due to unforeseen circumstances but racheal was really helpful and appreciated everything she done for us she is a star

3 januari 2026
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Antwoord van Hays Travel - Stanley

Hi Amanda - we will be in contact shortly re the service in our branch :)

Beoordeeld met 5 van de 5 sterren

Booked at the Stanley branch

Booked at the Stanley branch - Millie was absolutely fantastic & so patient from me booking then changing my holiday. She was amazing would definitely recommend xx

4 januari 2026
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Antwoord van Hays Travel - Stanley

thankyou for taking the the time to review our service - we hope you all have a lovely time in Egypt :)

Beoordeeld met 5 van de 5 sterren

Happy sisters

Saw a holiday advertised on another Hays branch, phoned about it,got a quote from Millie. Phoned my sister about it and we both agreed it was a good price. Called in next day to book it,which Millie did no problem.......happy sisters

9 januari 2026
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Antwoord van Hays Travel - Stanley

thankyou so much for reviewing our service - it was a pleasure booking your holiday - thanks Millie

Beoordeeld met 5 van de 5 sterren

Went in to book a holiday for that week…

Went in to book a holiday for that week but there wasn’t a holiday to suit us , but ended up booking a holiday in the hotel and resort we love for April,the travel agent was very patient with us and viewed many options for us, she was well advised and very pleasant.

30 december 2025
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Antwoord van Hays Travel - Stanley

Hi Mr & Mrs Shield,
Thank you so much for taking the time to leave me such a kind review.
I'm so pleased I managed to get you both booked up to your favourite hotel. It really is gorgeous!
I hope you both have the best time away in Tenerife.
kind regards, Millie :)

Beoordeeld met 5 van de 5 sterren

Friendly, helpful staff - we wouldn't go anywhere else.

We always use our local branch in Stanley and have gone there for a number of years. The staff are always friendly and helpful. We wouldn't go anywhere else.

3 januari 2026
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback, always happy to help and hope your have a lovely holiday to Majorca, Kind regards Rachel

Beoordeeld met 5 van de 5 sterren

Laura was our go to person as we gave…

Laura was our go to person as we gave dealt with her before. Nothing was to much trouble as trolled through different holidays. We booked one for my husband and one for myself. Great service as usual. ❤️

6 januari 2026
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Antwoord van Hays Travel - Stanley

Thank you so much for taking the time to leave such kind feedback it was a pleasure. I hope you have another great holiday in Gran Canaria. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

The staff were extremely helpful and…

The staff were extremely helpful and knowledgeable, nothing was a problem at the Stanley office

5 januari 2026
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you have a great holiday back in Malta- Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

Lindsay was great from the beginning

Lindsay was great from the beginning, was lovely to be offered a mince pie and bucks fizz from her colleagues. Everything was explained clearly about the cruise 🛳

24 december 2025
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Antwoord van Hays Travel - Stanley

Thank you so much for your kind words I hope you both have an amazing time on your cruise and look forward to hearing all about it. Thanks Lyndsey

Beoordeeld met 5 van de 5 sterren

Laura always goes above and beyond to…

Laura always goes above and beyond to book us the perfect holiday can’t thank her enough.

20 december 2025
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Antwoord van Hays Travel - Stanley

Thank you so much for your kind words I hope you both have an amazing time in America. Thanks Laura

Beoordeeld met 5 van de 5 sterren

Hays travel in Stanley is brilliant

Hays travel in Stanley is brilliant. I am over70 and have not really travelled abroad. However with a new lease of life I have been guided towards a very successful river cruise last year and have just booked to go to Gran Canaria in January having already booked a Lake Como holiday in June. The staff are so pleasant and so helpful. Nothing is a problem for them. Can’t recommend them enough.

10 december 2025
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Antwoord van Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time in Gran Canaria and look forward to seeing you both in branch again soon. Thanks Lyndsey

Beoordeeld met 5 van de 5 sterren

A very satisfied customer

A good experience booking our next holiday. Courteous Friendly & Knowledgeable member of staff. A satisfied customer & would definitely use Hays Travel again.

17 december 2025
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you and your family have a lovely holiday in Fuerteventura . Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Hi Amy,
thank you so much for taking the time to leave such a kind review!
i hope you all have the best time in Benidorm and turkey
many thanks, Millie :)

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff

Very friendly and helpful staff. Booked our family holiday for us. Great service

26 november 2025
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Antwoord van Hays Travel - Stanley

Thank you for taking to the time to leave your kind feedback- I hope you and your family have a fantastic time on your cruise . Kind Regards Kelly :)

Beoordeeld met 5 van de 5 sterren

Always happy to help and price match

Always happy to help and price match. Great for me as I have a consistent local contact if I have any questions or issues.

22 november 2025
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you have a great holiday to Bulgaria Kind Regards Rachel :)

Beoordeeld met 5 van de 5 sterren

Loverly service the staff are always…

Loverly service the staff are always happy to help getting us the best deal they can for our holidays 🥰

11 november 2025
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Antwoord van Hays Travel - Stanley

hi Janice,
thank you so much for taking the time to leave such a kind review. we hope you both have the best time in Cyprus.
many thanks, Laura :)

Beoordeeld met 5 van de 5 sterren

Excellent service as always

Excellent service as always, it’s great that we still have a local agent that knows what we want from our holiday and can match online prices

16 november 2025
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Antwoord van Hays Travel - Stanley

Thanks so much for rating our service - we hope you have a fab time in Tunisia :)

Thanks Lyndsey

Beoordeeld met 5 van de 5 sterren

Laura at stanley shop was very helpful…

Laura at stanley shop was very helpful and useful , she sorted our holidsy for next year giving me all options untill i found the one that suits us , thata priceless , she also sorted our check in and printed off our passes , it made me really happy

12 november 2025
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Antwoord van Hays Travel - Stanley

Thank you for leaving your lovely feedback, I hope you both have a lovely holiday to Lake Garda and hope to help you again in the future. Kind regards Laura.

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