Hays Travel - Stanley Reviews 

1.079
TrustScore 5 uit 5

4,9

12 Front Street, DH9 0HX Stanley, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Toon meer

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Beoordeeld met 5 van de 5 sterren

The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 12 Front Street, DH9 0HX, Stanley, Verenigd Koninkrijk

  • 01207 236000

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.079)

117.661 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The response off the agent to all of…

The response off the agent to all of the questions we asked was absolutely outstanding professionalism was at another level.She is a credit to your company and should be duly rewarded.

1 maart 2026
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Antwoord van Hays Travel - Stanley

Thank you so much for you lovely feedback, I hope you both have an amazing time in Skiathos and hope to help again in the future. Kind regards Millie

Beoordeeld met 5 van de 5 sterren

Millie was amazing

Millie was amazing. She is friendly, efficient and caring .
Thank you

28 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you have a great time in Itlay. Kind Regards Millie :)

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff.

Very friendly and helpful staff in Stanley branch.

21 februari 2026
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Antwoord van Hays Travel - Stanley

Hi Rob,
Thank you very much for taking the time to leave us such a kind review. we hope you have the best time away in Benidorm next year.
kind regards, Millie :)

Beoordeeld met 5 van de 5 sterren

As a regular customer I know I will…

As a regular customer I know I will always get great service and today was great Changed dates of an already booked holiday and made sure it was done the best way for me

20 februari 2026
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Antwoord van Hays Travel - Stanley

Hi Joyce,
Thank you so much for taking the time to leave such a kind review. I'm so pleased we managed to get your holiday changed over. Always happy to help, hope to see you again soon.
Millie :)

Beoordeeld met 5 van de 5 sterren

Kelly and team are brilliant and helpful

Kelly and team are brilliant and helpful

27 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you so much for your lovely feedback, always happy to help I hope you have a great holiday to Majorca and hope to help again in the future. Kind regards Kelly

Beoordeeld met 5 van de 5 sterren

Knowledgeable and efficient

Knowledgeable and efficient. Relaxed and friendly.

26 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback . I hope you have a great time on your cruise. Kind Regards Lyndsey :)

Beoordeeld met 5 van de 5 sterren

Hays Stanley

Lynsdey and the team were very helpful sorting out our holiday for use we did know what we wanted but they made sure we had everything in place for Holiday in and out in half an hour.

25 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time in Tenerife. Thanks Lyndsey

Beoordeeld met 4 van de 5 sterren

Friendly staff

Friendly staff great communication
On issues which might be a company policy I didn’t really want a direct debit after I paid a deposit but was told I had to do a direct debit
I lije to pay threw the app but it’s just a personal preference

24 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your feedback. It was a pleasure to book your cruise and I hope you all have an amazing time. If you would like to contact us on 01207 236000 we can discuss payment options in more detail with you. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

Hays Stanley branch excellent

We booked with Hays at our local branch last year and everything was tip top
This year we seen a holiday online with jet2 which was a good price so I rang my local branch at Stanley to see if they could match the price and within a couple of minutes they said yes they would be able to match it and the booking was complete in a matter of minutes over the phone

21 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you so much for your kind words I hope you all have an amazing time in Tenerife. Thanks Lyndsey

Beoordeeld met 5 van de 5 sterren

Friendly knowledgeable staff

Friendly knowledgeable staff. Took time to help find a suitable holiday for elderly mother who uses a wheelchair.

22 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you so much for your kind comments I hope you all have an amazing time in Costa del sol. Thanks Lyndsey

Beoordeeld met 5 van de 5 sterren

Great experience...

Great experience.... staff in stanley branch are so helpful and knowledgeable they make booking a holiday so easy.

22 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you have a great time in Turkey with your grandson and look forward to seeing you in branch again soon . Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

Top Class Experience! 👌

Laura was courteous, engaging, knowledgeable and helpful in all aspects of our enquiry

21 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback and I hope you have a great time in Budapest . Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service
Professional and courteous

19 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you so much for your kind words I hope you both have an amazing time in Dubai. Thanks Lyndsey

Beoordeeld met 5 van de 5 sterren

Excellent customer service.

Laura was extremely helpful and we were very happy with the way she managed our requirements and holiday booking.

18 februari 2026
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Antwoord van Hays Travel - Stanley

Thankyou so much for reviewing our service we hope you all have a fab time in Prague :)

Beoordeeld met 5 van de 5 sterren

Every time I have booked a holiday from…

Every time I have booked a holiday from the shop they will help and really played as well

16 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you for your kind comments its always a pleaseure helping with your holidays. Thank you Rachel

Beoordeeld met 5 van de 5 sterren

The staff were Great

8 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you for you kind feedback, I hope you have a lovely holiday and hope to help again in the future. Thank you Laura

Beoordeeld met 5 van de 5 sterren

Always the same friendly service from…

Always the same friendly service from all of the staff wouldn’t go anywhere else.

15 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you so much for your lovely feedback, I hope you have a lovely holiday and hope to help again in the future. Kind regards Laura

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