Hays Travel - Stanley Reviews 

1.080
TrustScore 5 uit 5

4,9

12 Front Street, DH9 0HX Stanley, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 12 Front Street, DH9 0HX, Stanley, Verenigd Koninkrijk

  • 01207 236000

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.080)

117.661 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Friendly professional service.

Friendly professional service.

12 februari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Hi Irene,
Thank you so much for taking the time to leave a kind review. It was a pleasure to book your Lanzarote holiday. I hope you have a lovely relaxing time.
kind regards, Millie :)

Beoordeeld met 5 van de 5 sterren

Helpful,friendly,very professional…

Helpful,friendly,very professional staff always book with Hayes Stanley.

7 februari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you have a great time in Italy. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

The Company puts the customer first.

The Company puts the customer first and ensures whatever enquiry/ holiday is dealt with the utmost ease. I asked if a certain offer was still available, the rep checked that it was, and holiday booked. Simple as that. I’ve started using Hays Travel more often and I’m never disappointed.

8 februari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave such kind feedback. It was a pleasure to help you with this and I hope you have a great time in Italy. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

Fab service as always

Fab service as always

31 januari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you both have a fantastic time in Iceland. Kind Regards Laura :)

Beoordeeld met 4 van de 5 sterren

Enquired on Friday

Enquired on Friday. They rang me on Sunday. Booked. Lovely lass Lindsay.

26 januari 2026
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Antwoord van Hays Travel - Stanley

Thank you for your kind comments I hope you both have a lovely cruise. Thanks Lyndsey

Beoordeeld met 5 van de 5 sterren

5 star

Took plenty of time to explain everything and listened to our needs.

6 februari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for your kind comments, It was a pleasure booking your trip and look forward to seeing you again in branch soon.

Beoordeeld met 5 van de 5 sterren

Very good experience with Hays travel…

Very good experience with Hays travel advisor was very informative and took no time at all to explain everything to do with my booking

30 januari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback. I hope you have a lovely time in Benidorm. Regards Laura :)

Beoordeeld met 5 van de 5 sterren

A lovely warm welcome on such a cold day

A lovely warm office on such a cold day, and a warm welcome too, my holiday booking was quickly and efficiently dealt with by Laura. I am so looking forward to going on my cruise, which is just a few weeks away now.

29 januari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback . It was a pleasure to book your cruise and I hope you have a fantastic time. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service , polite and very helpful 😀Laura is always happy to help and thank you

4 februari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you have another great holiday in Palma Nova . Kind Regards Laura :)

Beoordeeld met 3 van de 5 sterren

Currency exchange

We had received some dollars as a wedding present and we had the ‘buy back guarantee’ we were two days over the guarantee as we have just came back from our holiday and they would not honour the rate meaning we have lost out. I don’t think the buy back should be offered (at cost) if they are not honoured. 6 weeks 2 days since purchase.

4 februari 2026
Review zonder uitnodiging
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Good afternoon Thank you for taking the time to leave your review. If you would like to give us a call on 01207 236000 we can discuss this with you. Kind Regards Laura

Beoordeeld met 5 van de 5 sterren

Very helpful and with a smile

Very helpful and with a smile

4 februari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback. It was a pleasure to book your next holiday. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

Price matched

Price matched
Friendly
Informative
Knowledgeable

3 februari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for leaving your kind review- I hope you have a great time in Benidorm. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

Holiday in Madeira.

We were made to feel welcome and valued. Laura was very knowledgeable and helpful. Everything was explained carefully and all questions answered. Laura was extremely efficient and organised our holiday brilliantly.

20 januari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you both have a brilliant holiday in Madeira. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

Weve gone to Stanley Hays for years

For many years we have chosen to go to Stanley Hays to plan our main annual holiday. They are always pleasant, professional and more often than not manage to provide us with the perfect holiday.

1 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you so much for leaving your kind review, I hope you have an amazing time in India and hope to help again in the future. Kind regards Kelly

Beoordeeld met 5 van de 5 sterren

Laura booked my holiday and the service…

Laura booked my holiday and the service from the staff is always the best. Hays always look after you and get the best deal possible

1 februari 2026
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Antwoord van Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback.I hope you have a lovely holiday in Menorca with your family. Kind Regards Laura :)

Beoordeeld met 5 van de 5 sterren

I use the same office and the same…

I use the same office and the same staff member for most holidays. Everything is fine.

30 januari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you so much for your kind words I hope you both have an amazing time in Malta. Thanks Lyndsey

Beoordeeld met 5 van de 5 sterren

I always book my holidays at the…

I always book my holidays at the Stanley branch of Hays. Staff are so helpful and informative.

28 januari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thankyou so much for leaving your feedback - have a fab time in Benidorm :)

Thanks Millie

Beoordeeld met 5 van de 5 sterren

Excellent service, As usual

We were patiently given the required information to help us choose between alternatives.

27 januari 2026
Logo Hays Travel - Stanley

Antwoord van Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time on your Iceland cruise. Thanks Lyndsey

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