Hays Travel - Steph Haden Reviews 

I have been asking Steph for Lapland quotes for the past few years and she was always really helpful and accommodating, even though I never ended up booking! So I knew that I wanted to go with Steph when I finally decided to take the plunge! This time around Steph was again really helpful and answered all of my questions as well as adapting the quotes to suit my family’s needs, nothing was too much trouble! A lovely, personalised service!

I’ve just booked two holidays with Steph, with both bookings she has been incredibly patient, friendly and helpful answering my many questions and looking at alternative options to meet our requirements. Communication has been amazing, Steph is so quick to respond and the quotes she provided were lower than those I had found myself online. I would highly recommend booking with Steph!

Steph was excellent I told her exactly what I wanted and she delivered

3rd time used Steph and shes amazing
So patience and always answers any questions

Steph is really helpful

Steph has been great and finding us the perfect group holiday on a budget. Always responds quickly to her emails and put lots of time into our search. Really appreciate Steph’s efforts and will definitely be booking through her again! Thank you A*

Very professional, great experience from first enquiry through to booking confirmation!

Steph was brilliant. I sent her an email explained what we were looking for. She replied almost immediately with suggestions. I changed the requirements slightly, two more emails and we were done. Exceptional service

Steph as always was fantastic, very patient and listen to all our requirements and delivered! Huge thank you x

Always happy to help. Any question was answered and she gave me an email for some tips and booking. Steph is really friendly

Fantastic service from Steph. She’s helped us to book our first family holiday abroad.
Her help was invaluable in narrowing down the hundreds of options that I was trawling through online.
Steph responded to all messages regarding booking the holiday and was very friendly throughout.

Steph has gone above and beyond to make sure we have the perfect holiday, she has answered all our questions & arranged things for our son's medical needs that no other company has ever done for us. Highly recommend booking through Steph! Thank you so much, we will definitely book with you again :)

Steph is always very helpful and replies quickly to our requests for quotes and holiday extras.

Steph lovely and easy to deal with. Answered all questions and available if any further concerns. All booked with ease and sorted. Thank you

Steph was most helpful couldn't have done more for me very pleasant very good.

Steph was very helpful went through everything concerning the holiday we are very happy what she has done for us

Steph was super friendly and made everything easy; she was flexible with changing requests and understood what we wanted very well.

10/10 experience with Steph. She listened to what we liked and gave great recommendations as first time holiday goers. So sweet and lovely, thank you again :)

Friendly, helpful, professional & efficient service from Steph. I messaged Steph with my holiday idea & within a short time it was all booked up! Thank you Steph for another smooth service 🙌

Steph was amazing, quick to reply & understanding our needs, gave us great options. We picked a holiday after the second message. Very knowledgeable and booked quickly. Answering any questions we had with confidence. Will definately use again. Thank you Steph.