Hays Travel - Steph Haden Reviews 

205
TrustScore 5 uit 5

4,9

Personal Travel Consultant Steph Haden, TF5 Telford, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Steph is not on an amazing travel agent, but what makes her extra special is she genuinely cares about your holiday, she is incredibly attentive, and gets so excited by the adventure she helps create,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wanted to book a weekend break in Barcelona for next year. We knew roughly where we wanted to be, what type of accommodation, nice balcony room etc. Steph was fantastic at finding what we wanted withi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Steph was extremely helpful and friendly. She was able to look at different options as the original plan changed Can't want to go on this amazing holiday :)

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Steph never fails to provide me with the best service. Always personal, attentive, informative and honest. Steph is always very patient with my questions and goes above and beyond to book my family th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • Personal Travel Consultant Steph Haden, TF5, Telford, Verenigd Koninkrijk

  • 1743816870

4,9

Uitstekend

TrustScore 5 uit 5

205 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(205)

118.901 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Steph got us the best deal

Steph got us the best deal, and was very professional and persuasive for me to actually accept the deal before it wasn’t available
Really pleased with her friendly and patient attitude

13 juni 2025
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Antwoord van Hays Travel - Steph Haden

Thank you for taking the time to leave me a review Tom. It was a pleasure to help you and I'm sure you will have a fabulous cruise :-)

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication, fast reply and all round good service

12 juni 2025
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Antwoord van Hays Travel - Steph Haden

Thank you for taking the time to leave me a review Linda. It was a pleasure to assist you again and I hope you have a fabulous time :-)

Beoordeeld met 5 van de 5 sterren

Had a great experience dealing with…

Had a great experience dealing with Steph Haden at Hays travel. She sourced us a great deal for the holiday we desired. Made everything so simple for us. Thank you so much for all you have done, we will defo use again.

6 mei 2025
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Antwoord van Hays Travel - Steph Haden

Thank you so much for taking the time to leave me a review Chris. It was a pleasure to help you secure the holiday you wanted and I'm glad to hear I made everything so simple :)

Beoordeeld met 5 van de 5 sterren

Happy customer

Booking was incredibly easy and Steph was very easy to contact and speak with. Very happy.

12 april 2025
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Antwoord van Hays Travel - Steph Haden

Thank you for taking the time to leave me a review Gavin. It was an absolute pleasure to help you and your family and I'm glad to hear I made the process easy :-)

Beoordeeld met 5 van de 5 sterren

Steph made booking our holiday so easy

Steph made booking our holiday so easy, nothing was too much trouble for her. She provided a first class service and I will definitely use her again 5*

16 april 2025
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Antwoord van Hays Travel - Steph Haden

Thank you so much for your review Gill. It was an absolute pleasure to help you all and I hope you have an amazing time away.

Beoordeeld met 5 van de 5 sterren

Our holiday booking guru!

Steph was so helpful, & knowledgeable. We’ve a young family, so had quite specific demands. She completely understood what was important & nothing was too much trouble. Answering so many questions promptly & with ease.
We will definitely be calling Steph again, to use her expertise, & take the stress out of booking a holiday! We would 100% recommend. Thanks Steph, so glad we found you 🙏🏻

27 maart 2025
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Antwoord van Hays Travel - Steph Haden

Thank you so much for taking the time to leave me a review Rachel. It was an absolute pleasure helping your family find a holiday to suit all your needs. I can't wait to hear all about it! Very excited for you all x

Beoordeeld met 5 van de 5 sterren

Excellent all round!

Having a tailored service from our Personal Travel Consultant Steph has taken such a weight off and made it almost stress free! Steph helped us select the perfect family holiday for (that we definitely right now!) and on a tight budget found a great hotel for our city break to Rome - the added extras of airport parking, travel insurance and excursion booking too all add up to peace of mind! Would definitely recommend Steph and Hays!

17 februari 2025
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Antwoord van Hays Travel - Steph Haden

Thank you so much for your kind words Sarah, it was a pleasure to help you plan your family city break and to take the stress away for you. I very much look forward to hearing all about it :-)

Beoordeeld met 5 van de 5 sterren

Can't thank Steph enough helping sort…

Can't thank Steph enough helping sort our holiday out. We don't travel overseas very often, but Steph may have changed this. Everything was so easy and well explained. Thanks Steph

25 februari 2025
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Antwoord van Hays Travel - Steph Haden

You are so welcome Tracy, it was an absolute pleasure to help you plan a dream trip :-)

Beoordeeld met 5 van de 5 sterren

Fabulous as always!

Fabulous as always! Super easy and convenient. Steph is so helpful!

8 februari 2025
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Antwoord van Hays Travel - Steph Haden

Thank you so much Kirsty, it's always a pleasure to help :)

Beoordeeld met 5 van de 5 sterren

Thank you Steph - dreams do come true

Steph makes the booking of a big holiday so smooth. She is so knowledgeable and explains everything clearly. Thank you for making a dream come true 😊

6 februari 2025
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Antwoord van Hays Travel - Steph Haden

Thank you so much for taking the time to leave me a review May. It's been a pleasure to help you and I can't wait to hear all about your amazing cruise! x

Beoordeeld met 5 van de 5 sterren

Steph was fantastic always

Steph was fantastic always. Easy process from first request to booking. Have recommended to a number of friends and family now.

30 januari 2025
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Antwoord van Hays Travel - Steph Haden

Thank you so much for your review Rhiannon. It is always a pleasure to help you and your family plan your holidays and it's been lovely to assist your friends and family too :-)

Beoordeeld met 5 van de 5 sterren

Steph is very helpful and advises on…

Steph is very helpful and advises on many aspects.
Makes booking holidays very simple!
Thanks

14 januari 2025
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Antwoord van Hays Travel - Steph Haden

Thank you for taking the time to leave me a review Jon. It's great to hear I've made the process simple for you and thank you again for your booking :-)

Beoordeeld met 5 van de 5 sterren

Being able to talk to Claire via email…

Being able to talk to Claire via email and calls
She has taken care of all my holiday requests. Outstanding service

13 november 2024
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Antwoord van Hays Travel - Steph Haden

Thank you for taking the time to leave a review Trudy. It's wonderful to hear Claire has found you a fantastic holiday in my absence, I look forward to hearing all about it. :-) Steph

Beoordeeld met 5 van de 5 sterren

Steph is lovely,very personable and…

Steph is lovely,very personable and helpful
Nothing is too much trouble to ensure we have a wonderful holiday 😊
Can’t thank her enough for all her help
We will definitely book our next trip with Steph
Thank you so much

26 augustus 2024
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Antwoord van Hays Travel - Steph Haden

Thank you so much for your review. It's been a pleasure to help you find two holidays and I can't wait to hear all about them :-)

Beoordeeld met 5 van de 5 sterren

Steph is absolutely fantastic!

Steph is absolutely fantastic. No query is too much effort - and I’ve had many! We have had our honeymoon and an amazing trip to Thailand through booking with Steph. We have two further trips booked with her, including a once in a lifetime Safari, and are currently in the process of planning another. My brother also booked his honeymoon with her; it’s a real family affair! Steph is so thoughtful, also, with a surprise, or two, along the way but I can’t say too much!! I would absolutely recommend Steph - she is brilliant :)

7 augustus 2024
Review zonder uitnodiging
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Antwoord van Hays Travel - Steph Haden

Thank you so much for your review Kirstie, it's always a pleasure to help you plan your trips and so lovely to be helping the rest of your family with theirs too. I always look forward to hearing what plans you have up your sleeve next :-)

Beoordeeld met 5 van de 5 sterren

10/10

As always very pleased with Steph’s customer service and response time. Found us exactly what we wanted for a great price. 10/10 would recommend.

31 juli 2024
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Antwoord van Hays Travel - Steph Haden

Thank you so much for your review Craig. It was a pleasure to help you again, very excited to hear all about this one! It's a great trip you've got planned.

Beoordeeld met 5 van de 5 sterren

Steph was so helpful

Steph was so helpful, we couldn't decide where to go away so she managed to find us options under our budget and get us the better flights and the whole package and take the hassle out of booking.

7 juli 2024
Logo Hays Travel - Steph Haden

Antwoord van Hays Travel - Steph Haden

Thank you so much for taking the time to leave me a review. I'm so pleased I was able to help you find something and that I made the whole process easy. I will look forward to hearing all about your holiday :-)

Beoordeeld met 5 van de 5 sterren

Steph is just brilliant

Steph is just so helpful, nothing is ever too much trouble and she goes beyond to make your trip outstanding. Steph responds so quickly and is so informative

26 juni 2024
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Antwoord van Hays Travel - Steph Haden

Thank you so much for your review Glenda, that really does mean a lot. It has been my pleasure to help you and I'll look forward to hearing all about your holiday :-)

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