It is the first time we have ever booked through a travel agent and we are totally impressed. Claire has been excellent throughout, emailing us important information and options. Claire kept in touch... Toon meer
Bedrijf heeft geantwoord
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As always a great experience booking at Hayes Travel Stourbridge. Beth goes above and beyond ensuring that we get the holiday we want. She is also always there after the booking to help with any quer... Toon meer
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Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Toon meer
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Very helpful and knowledgeable holiday sales person. Very efficient in getting the correct holiday for us. Very smooth transaction it filling out the holiday schedule. Very pleased with the complete p... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
25 Ryemarket, DY8 1HJ, Stourbridge, Verenigd Koninkrijk
- 01384933326
4,9
Uitstekend
1K reviews
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Staff very friendly and helpful
Staff very friendly and helpful , got the right holiday we wanted , paper work and explaining everything really well thank you
11 april 2026
Antwoord van Hays Travel - Stourbridge
We appreciate your feedback and are so glad we could help you find the right holiday. It's great to hear our team was friendly, helpful, and thorough!
Excellent, friendly, knowledgeable!
Excellent friendly, knowledgeable service from Rob.
Felt he went the extra mile in providing sound advice.
Have in the past always booked cruises direct with the operators but Rob offered fair and impartial help.
Will use Hays travel in the future.
18 april 2026
Antwoord van Hays Travel - Stourbridge
DavidL,
We appreciate you taking the time to share your experience. We're so glad that you found our service helpful and informative and will consider us for future bookings.
Kind Regards
Rob
Friendly,efficient staff who really…
Friendly,efficient staff who really bend over backwards to help meet holiday needs, nothing seems to be too much trouble
16 april 2026
Antwoord van Hays Travel - Stourbridge
We really appreciate your kind words! We are so happy to hear that Beth was friendly and efficient in helping you meet your holiday needs.
Great experience
This was the first time I visited Hays Travel & it won't be my last. Staff really helpful & knowlegible. Understood my concerns but also helped me look at options I hadn't considered and found me the ideal holiday. The staff couldn't be more helpful. Will definitely use again.
15 april 2026
Antwoord van Hays Travel - Stourbridge
Amanda,
We're happy to hear that you enjoyed your first visit and found our staff helpful and knowledgeable. It's great to know we helped you find your holiday. We appreciate your feedback and look forward to assisting you again!
Kind Regards
Great customer service and good price…
Great customer service and good price for holiday and well explained
13 april 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your review.It was a pleasure to book your Holiday.
Stourbridge branch
We recently visited your Stourbridge branch and were helped by Rob and Sophie to book our cruise.They were excellent helping us to book our holiday,answering the many questions we had and gave us lots of advice and tips .Many thanks from two very happy first time cruisers.
mark and jayne
28 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your lovely review.It was a pleasure to book your Holiday.
They staff were very helpful and helped…
They staff were very helpful and helped me pick the right holiday.
4 april 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Friendly polite and knowledgeable…
Friendly polite and knowledgeable always a pleasurable experience
1 april 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your review it was a please to book your cruise
Lovely attention and splendid results.
Lovely attention and splendid results.
Will always use and recommend Hays
1 april 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your lovely review. It was a pleasure to book your Holiday.
Service
Excellent, friendly, and helpful service from Mia at Stourbridge. We would definitely recommend.
28 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review.It was a pleasure to book your holiday and i hope you have a lovely time!
Beth was very informative and…
Beth was very informative and friendly. She also gave us useful information regarding transfers. Abbey was also very helpful as she had previously visited Prague and gave us advice on where to visit.
30 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your review.It was a pleasure to book your Holiday.
Staff were extremely helpful when our…
Staff were extremely helpful when our first option wasn't available but still found us a great deal with another package. Thinking that we were going to be disappointed, we left happier than we had imagined.
15 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your review.It was a pleasure to book your Holiday.
The staff are all brilliant
The staff are all brilliant, super friendly and knowledgeable, really helpful in times of crisis. Wouldn’t want to book a holiday with any other company. Simply the best 👌
28 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you so much for your review it was a pleasure to finally get your holiday sorted we would like to thank your for your patience and I will miss speaking to you everyday. x
Has always the staff were friendly and…
Has always the staff were friendly and welcoming, making us feel more like friends than customers. Claire ike other staff ensured we were happy with the details of rooms and facilities. Seats pre booked, transfered, sorted. Paperwork given, followed by email copy. Many Thanks. See you all soon x
28 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind words. It is always a pleasure to book your holidays!
Benidorm holiday. Claire is always so very pleasant &…
Claire is always so very pleasant & helpful. Nothing is ever too much trouble for her. She takes time to ensure we had the best deal & at a price we can afford. She goes that extra mile to ensure we have everything in place for our holiday. Brilliant thanks Claire 😊
22 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you so much for your kind words, it was lovely to see you both and a pleasure to book your holiday as always
Really helpful and patient as I was…
Really helpful and patient as I was booking for a group I had to keep going away and coming back
15 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Mia made us very welcome
Mia made us very welcome, she was friendly and booked our cruise to our requirements.
20 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Always an excellent service and…
Always an excellent service and experience, would highly recommend. Thanks Beth ✨✨
11 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review it is always a pleasure to book your Holidays
Yet another easy process to book…
Yet another easy process to book another holiday. No stress everything explained easy peasy
15 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank your for your review it was a pleasure booking your holiday!
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