It is the first time we have ever booked through a travel agent and we are totally impressed. Claire has been excellent throughout, emailing us important information and options. Claire kept in touch... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
As always a great experience booking at Hayes Travel Stourbridge. Beth goes above and beyond ensuring that we get the holiday we want. She is also always there after the booking to help with any quer... Toon meer
Bedrijf heeft geantwoord
Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Toon meer
Bedrijf heeft geantwoord
Very helpful and knowledgeable holiday sales person. Very efficient in getting the correct holiday for us. Very smooth transaction it filling out the holiday schedule. Very pleased with the complete p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
25 Ryemarket, DY8 1HJ, Stourbridge, Verenigd Koninkrijk
- 01384933326
4,9
Uitstekend
1K reviews
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Friendly and helpful service
The rep was friendly and helpful a and considerate to our needs.
12 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your review. It was a pleasure to book your Holiday.
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review!
Excellent service in making the booking…
Excellent service in making the booking so easy with great detail given on the next stages to get ready for the cruise
3 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure booking your holiday.
Excellent Service
Found staff member Abbie really polite, well informed very helpful friendly telling us everything we needed to know before i asked.Also priced matched a holiday we had seen,and my husband would be celebrating an early birthday ,so she informed hotel before hand Excellent Service
8 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Service in Stourbridge Office Never anything but excellent service…
Never anything but excellent service and advice no matter who deals with you in the Stourbridge office.
Pleasure to deal with you all ladies
18 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you so much for your kind words, it is always a pleasure to help
We came into the stourbridge Hays…
We came into the stourbridge Hays Travel to book a holiday to Greece, The staff were very friendly and helpful and made it very easy to understand, we came out after booking our holiday, Would go into the shop again. Thankyou eveyone. Judith Simon.
6 maart 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review! It was a pleasure to book your holiday.
Antwoord van Hays Travel - Stourbridge
We are happy we could help!
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff made the booking our holiday very easy from initial holiday selection and deposit payment to full account settlement via on-line payment linkages.
26 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your review.It was a pleasure to book your Holiday.
A pleasant experience
The member of staff who dealt with our holiday booking was polite, friendly, helpful and efficient.
25 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Superb service
Seen straight away by a lovely young lady named Sophie who is an apprentice at the Stourbridge store. Polite, helpful and attentive to detail. Checked details with senior agents and even reassured us that the details were correct when called back later to check.
22 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the kind review, it was a pleasure to book your holiday!
Holiday Booking Experience
We have booked all of our holidays abroad, with Beth for many years, she always manages to find exactly what we are looking for and nothing is too much trouble.
28 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review, its a pleasure to book your holiday.
Tracy was exceptional as normal with…
Tracy was exceptional as normal with her experience & thoughtful help in our choice of holiday. We are extremely happy with the way she is always patient & professional with us. She is a credit to Hays Travel.
26 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Best travel agents 100%
The care and support we have received from Hays Travel Stourbridge special thanks to Tracy, give us confidence when we are booking. Always a pleasure to go in . Everyone makes us welcome
24 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Third time we used hays travel
Third time we used hays travel. Beth remembered us and it was lovely to be able to book our holiday with her again.
23 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
The lady who booked my break for me was…
The lady who booked my break for me was very friendly and helpful
9 januari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your holiday
First time cruisers
We were looking to book a first time cruise + feeling a bit hesitant. The customer service offered by Abigale was exceptional who was knowledgeable on the cruising experience + offered advice on what she thought would be best for us as first time cruisers. She took time to find a suitable cabin + explained all the options available when going on a cruise. We felt confident enough to go ahead and book +now look forward to the holiday.
21 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind words! It was a pleasure to book your cruise!
Claire was absolutely brilliant
Claire was absolutely brilliant , sourcing numerous quotes to meet my holiday requirements. She always got back in touch with me straight away with different tweaks we had made and nothing was too much trouble .
We are so pleased with the service we received from Claire .
She is a credit to the company .
Now looking forward to what hopes to be an amazing trip of a lifetime for our special milestone birthdays .
21 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to book your amazing holiday,I'm sure it will be fantastic
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure to book your holiday.
Staff were super helpful
Sophie was extremely helpful, and made some great suggestions! I'll be booking with Sophie again.
7 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you so much for your Kind review we we look forward to booking your Holiday's in the Future
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