What a great team they had on 12/09/26 !!!! Beth was knowledgeable, professional but so friendly and was great helping us organise a surprise trip away. Gemma offering beverages to us all while w... Toon meer
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It is the first time we have ever booked through a travel agent and we are totally impressed. Claire has been excellent throughout, emailing us important information and options. Claire kept in touch... Toon meer
Bedrijf heeft geantwoord
We visited Hayes Travel a couple of weeks ago to book a last minute getaway, we were served by Beth who was amazing, she helped us find somewhere which she highly recommended on being to this loca... Toon meer
Tracey was fantastic. She understood what I was looking for and made a great recommendation. She was patient, well informed and not pushy. The whole process has been so easy and stress free
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
25 Ryemarket, DY8 1HJ, Stourbridge, Verenigd Koninkrijk
- 01384933326
4,9
Uitstekend
1K reviews
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Claire was absolutely brilliant
Claire was absolutely brilliant , sourcing numerous quotes to meet my holiday requirements. She always got back in touch with me straight away with different tweaks we had made and nothing was too much trouble .
We are so pleased with the service we received from Claire .
She is a credit to the company .
Now looking forward to what hopes to be an amazing trip of a lifetime for our special milestone birthdays .
21 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to book your amazing holiday,I'm sure it will be fantastic
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure to book your holiday.
Staff were super helpful
Sophie was extremely helpful, and made some great suggestions! I'll be booking with Sophie again.
7 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you so much for your Kind review we we look forward to booking your Holiday's in the Future
Great Staff
You managed to equal the cost I had been quoted and Abbie and your team were very friendly and pleasant.
31 januari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your Holiday
Abbie
Abbie, was excellent. We have used Hayes travel at various branches and Stourbridge provided very good service.
18 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your Holiday
Amazing agent
We have used hays travel to book our last few holidays and had a great experience. So we chose to go back and again we had the same agent and I have to say Tracey was amazing at helping us find what looks to be an amazing hotel. We were not rushed and she was very knowledgeable about the different islands we looked at. We can't wait to go.
17 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you so much for your kind review it is always a pleasure to see you and book your holiday
Good service ,knowledgeable …
Good service ,knowledgeable staff.gave all the information needed, would use hays again.
16 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your review. It was a pleasure to book your Holiday.
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Friendly and couldn't do enough for…
Friendly and couldn't do enough for us...we wouldn't go anywhere else to book our holidays
11 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review it is always a pleasure to see you and book your holidays
Stourbridge branch…Claire at your Stourbridge branch was…
Claire at your Stourbridge branch was most helpful as always when we booked another cruise with her.
9 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to book your cruise
Terry Stevens
All the staff were really helpful and Beth who booked our holiday helped us get exactly what we wanted.
8 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your review. It is always a pleasure booking your Holidays.
Highly recommended 10 stars ⭐️ excellent…
Highly recommended 10 stars ⭐️ excellent service very helpful and friendly staff. Very helpful when we booked our holiday
8 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your lovely review. It was a pleasure to book your Holiday.
Excellent Experience
The girl we dealt with Aby was fantastic. Not pushy at all, but gave my wife all the info so we could have a chat and a think at our own leisure. We returned to book and Aby dealt with us again and was so impressed with her enthusiasm and professionalism. All the staff at the branch seem really enthusiastic and knowledgeable about the holidays. Nothing is too much trouble. A credit to your brand!
7 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind words. It was a pleasure to book your holiday!
Dealt with Gemma and Abbie so…
Dealt with Gemma and Abbie so knowledgeable and helpfull
It’s a pleasure to come to your shop
7 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Easy to book
28 januari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Beth was really helpful and didn’t just…
Beth was really helpful and didn’t just try to pick whatever came up first, she looked into every place she found in depth and set us up with a really great find, will come back to book my next holiday!
29 januari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review It was a pleasure to book your holiday.
Always excellent service
Always excellent service, with a smile ! we would not think of going anywhere else to book our holidays.
5 februari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure to book your holiday.
Antwoord van Hays Travel - Stourbridge
Thank you for your review. It was a pleasure to book your Holiday.
The staff were very helpful and…
The staff were very helpful and understanding. Claire found my perfect cruise to celebrate my special birthday.
25 januari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your review. It was a pleasure to book your Cruise
Great experience in booking a holiday to Florence
Great experience in booking a holiday to Italy. I gave Claire a list of what I wanted to do and see and she met my expectations by exploring the best deal and contacting independent Italian holiday specialists.
I was even able to increase my trip for 4 days to 7 and fly from Birmingham.
Having Claire explore my preferred options and being on hand to answer all my questions has made the booking seamless and a pleasurable experience - Thankyou
24 januari 2026
Antwoord van Hays Travel - Stourbridge
Thank you for your kind words. It was a pleasure to book your holiday.
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