Went in and ws greated by all lovely welcome. Hazel was who served us and tried all options to ocomadate us and get correct holiday. We have booked and she is going extra mile to inform hotel I have d... Toon meer
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Lees wat reviewers zeggen
All ways book at hays,great staff nothing is a problem very helpful and knowledgeable and most of all very friendly each ad every one at keel square,I’m sure the staff will be the same at all branches... Toon meer
Bedrijf heeft geantwoord
We’re really happy with the holiday we booked! Amelia was amazing from start to finish, finding us a brilliant deal at a lower price than we expected and making sure we had everything we needed. Great... Toon meer
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We have had an excellent experience having recently booking holidays with Hays Travel. From booking a cruise over the telephone in March in which we have the perfect holiday we then visited our l... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Gilbridge House, high street west, SR1 3HL, Sunderland, Verenigd Koninkrijk
- 0191 5100074
5,0
Uitstekend
612 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jasmine was excellent
Jasmine was excellent, she took her time to find me the best holiday for myself and husband. She didn’t mind how many she checked for us.
Would definitely recommend going to Jasmine
1 juli 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you so much for the lovely feedback, it was very much appreciated
Great service once again !
8 juli 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you for the lovely feedback Gillian, its very much appreciated.
Antwoord van Hays Travel - Sunderland Keel Square
Hi,
Thank you so much for the lovely review! I hope you have an amazing time in Corfu :) - Evie
Fantastic service
Hazel, was fantastic in booking my holiday, making the process seamless. Nothing was a trouble to her.
I always book holidays in Keel square branch due to the friendly efficient staff.
13 juli 2026
Antwoord van Hays Travel - Sunderland Keel Square
Hi Jeanette,
Thank you so much for your lovely review! We hope you have an amazing holiday :) - Hazel
Great service Emilia was so patient and…
Great service Emilia was so patient and will to take the time to help us
12 juli 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you for the lovely feedback, it is really very much appreciated
Just want to say all the girls in hays…
Just want to say all the girls in hays travel in keel square Sunderland are amazing with the service they give what a brilliant team you have working for you
7 juli 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you so much for the lovely feedback, it is really appreciated .
Keel Square booking
Nadia at Keel Square was fantastic - she helped us with our difficult time window and got us exactly where we needed to be and saved us money at the same time. An absolute credit to your organisation.
5 juli 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you for your lovely words, David! It was a pleasure to book your holiday and we hope you have an amazing time in Sorrento!
Evie was very friendly and helpful
Evie was very friendly and helpful
She was very competent and professional
Explaining everything and then confirming what we had booked
5 juli 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you for your lovely words, Yvonne. It's always lovely to see you both and to book your holidays :)
Antwoord van Hays Travel - Sunderland Keel Square
Thank you so much for your lovely review, we hope you have a lovely holiday!
Young lady was lovely got us a great…
Young lady was lovely got us a great deal & ended up with a great holiday to look forward too.
30 juni 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you Mr Robson for such a lovely review we really appreciate your feedback and hope you have a lovely holiday :)
Helpful and quick responses
Helpful and quick responses. Great deal! Jasmine provided excellent service.
1 juli 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you for your kind words, Andrew! I hope you have an amazing holiday :) - Jasmine
Antwoord van Hays Travel - Sunderland Keel Square
Hi Shirley,
Thank you so much for your lovely review! We hope you have a fab time in Greece :) - Jasmine
I work in flights admin and I had Evie…
I work in flights admin and I had Evie that picked up my smartsheet with a my cruise enquiry she was very helpful and checking all options I had in mind. Great communication and friendly so yes I booked my cruise for 2028 for my 50th birthday thanks Evie xxx
26 juni 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you so much for the lovely words. Bridget! We hope you have the most amazing holiday for your special birthday! :)
Always use Hays....staff are lovely &…
Always use Hays....staff are lovely & helpful, and if anything goes wrong, you are covered. Reasonably priced...no brainer !
26 juni 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you Anthony for your kind words, we hope you have an amazing holiday! :)
Staff are very friendly
Staff are very friendly, don’t rush you into booking, explain everything fully, wouldn’t go anywhere else. Thanks to the lovely Nadia
16 juni 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you for your lovely words, it was a pleasure to book your holiday! Hope you have an amazing time :)
We’ve booked with other agencies before…
We’ve booked with other agencies before but never felt like we got what we wanted. My Nana who used hays for years recommended going to Hazel at Keel square. We’ve never looked back she’s suck a lovely person and she goes out of her way to help us find the perfect holiday. She’s an absolute credit to the company!
7 maart 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you so much for your kind words, it is always a pleasure to see you both and book your holidays :)
Hays offers a friendly and very heplful…
Hays offers a friendly and very heplful enviroment. Every detail of your holiday is explained fully. They are always available by phone or in person if you have any other queries leading up to your holiday. Nothing is too much trouble.
20 juni 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you for the lovely feedback , it is very much appreciated.Regards Hazel
A pleasure to book with the Keel Square team!
Jasmine was so helpful and knowledgeable, it was a pleasure to book with her and I’m confident we’re going to have a fantastic holiday! X
20 juni 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you for the lovely feedback , it is very much appreciated.
Excellent.t service from jasmine very…
Excellent.t service from jasmine very pleasant and knowledgeable, booking process easy
16 juni 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you for the lovely feedback , it is very much appreciated.
Booked for four of us
Booked for four of us
Booking was very quick and knowledgeable and all I nformation we need was given.
11 juni 2026
Antwoord van Hays Travel - Sunderland Keel Square
Thank you very much for your kind words, Anne. We hope you have an amazing holiday :)
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