Hays Travel - Sutton Reviews 

Karen and the team in Sutton, Surrey branch are very friendly, provide an excellent service, helpful, knowledgeable, courteous, respectful and guide you through every aspect of your holiday booking experience.
They listen to your needs and provide you with a holiday you are looking for. Nothing is too much trouble. Whether you talk to the staff on the phone or within the branch you get the same excellent service. 100% would recommend over and over again.

Sunday 18 jan 20206
Me and wife visited Hays travel, branch in sutton,
We were attended by Mandy,frendly good customer service and a wealth of practical knownolgy. the service and all the booking arrangements,by mandy was excellent many thanks

We explained what we were looking for and the young lad, who we think was still learning, looked and found us a suitable cruise. He was very patient with us while we were deciding. What impressed me was when he wasnt sure of somethhng, he asked for help from other staff and they came over and explained to him what to do. Excellent team work.

The representative was very helpful and efficient
Login on to various dates and times to give us the best flight deals

The staff were must helpful answered all the questions we asked them spent time telling us the places to visit on our trip

Welcoming, knowledgeable and professional member of staff.

It was easy and I had a lovely lady called Natasha Tyndale she was very helpfull helping me book my partners 60th Birthday Trip, and I would be booking with them again

Very good helpfull staff dean was very efficient and helpful in sutton shop

Darren and all the staff were very good at helping us find our holiday

The operative Mandy was extremely helpful and explained all thoroughly

After receiving a quick response to my initial e-mail enquiries, I visited the store in person to book my first cruise holiday to ensure that everything was done correctly. I found the staff to be very welcoming, friendly and extremely knowledgeable - I would definitely recommend them.

I have used hayS travel many times Mandy and all the staff are brilliant very helpfull and kind I would recommend hayS travel all the time thank you for your kind support.

I found that Dean understood my needs looked in advance for my holiday and also found it was cheaper then the previous holiday.

Staff very helpful,couldn’t ask for more.

Hays good to book through they cover all aspects of our trip.
Busy shop and sometimes difficult to hear stuff (I do wear hearing aids)
Young Apprentice dealt with us and he seemed a little nervous, but he was very helpful.

The member of
staff who helped us was so lovely and accommodating. Helped us find our perfect holiday and I am so happy with how the experience went. I will definitely go back in the future!

Helpful in checking all availability’s and meeting our requirements

Agent was friendly and helpful

I was trying to book a holiday for my wife and myself on the TUI website. Everytime I tried to book their website failed or timed out - over and over again. I was working in Sutton, Surrey and a Hays travel shop, and I thought if they could offer anywhere near the TUI online price. I went in and welcomed by Mandy. She also had the same problems, so I left my contact details and went off. A few hours later Mandy called to let me know she was having the same issues on the TUI website but would call the cruise line. The next day I received a call and Mandy explained that she had emailed a quote to me. She not only matched their price but beat it, not by much but it was definitely better value. Her service was 10 out of 10.