The Staff seems very friendly and have patience listen to what we needed to be done went on Friday and saw a lovely lady called Mandy. Then we went back on Saturday and saw a nice young man called Luk... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... Toon meer
Bedrijf heeft geantwoord
The staff are very professional and have assisted me with a number of bookings in the last 2 years. The are always attentive and helpful and it has been a hassle free pleasure every booking.
Bedrijf heeft geantwoord
It's always a pleasure to visit Hays Travel and see Mandy. She never fails to deliver our dream holiday got a luxury holiday booked for June 2027. She is always so helpful. We always leave with a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
182 High Street, SM1 1NL, Sutton, England, Verenigd Koninkrijk
- 02039255869
4,9
Uitstekend
462 reviews
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I was trying to book a holiday for my…
I was trying to book a holiday for my wife and myself on the TUI website. Everytime I tried to book their website failed or timed out - over and over again. I was working in Sutton, Surrey and a Hays travel shop, and I thought if they could offer anywhere near the TUI online price. I went in and welcomed by Mandy. She also had the same problems, so I left my contact details and went off. A few hours later Mandy called to let me know she was having the same issues on the TUI website but would call the cruise line. The next day I received a call and Mandy explained that she had emailed a quote to me. She not only matched their price but beat it, not by much but it was definitely better value. Her service was 10 out of 10.
27 november 2025
Antwoord van Hays Travel - Sutton
Thank you for your booking and for your kind review :)
Antwoord van Hays Travel - Sutton
Thank you for your booking and for your kind review :)
All the team at Sutton branch including…
All the team at Sutton branch including Caitlin, Holly & Dean are incredibly helpful & professional.
Many thanks
Gary Mead
1 december 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Sutton
Thank you for your booking and thank you so much for your kind review :)
Seville City Break
Caitlin & Mandy were extremely helpful in finding me a splendid deal on a city break for next year.
22 november 2025
Antwoord van Hays Travel - Sutton
Thank you for your booking and your lovely review.
Antwoord van Hays Travel - Sutton
Thank you for your booking and your lovely review.
The ladies in the shop were the most…
The ladies in the shop were the most helpful people ever, they made sure my autistic son was going to get the trip he wanted, very late booking , no spaces, they performed magic,special thanks to Mandy and holly, just amazing, defo will be return customer.
18 november 2025
Antwoord van Hays Travel - Sutton
Thank you for your lovely review Sally, we are so pleased we could find you the holiday that Zac wanted.
Very helpful & patient while we were…
Very helpful & patient while we were choosing our Hotel, did not rush us & looked at all alternatives until we were happy.
11 november 2025
Antwoord van Hays Travel - Sutton
Thank you for your booking and your lovely review.
Very helpful staff
14 november 2025
Antwoord van Hays Travel - Sutton
Thank you for your booking and your lovely review.
Holly the expert in Hayes !
Holly was an expert in advising us on our holiday and where to go to in May! Her knowledge of different holidays was really helpful and she was very thorough with our questions about how we book it etc - Thank Holly will use Hayes again for sure!
8 november 2025
Antwoord van Hays Travel - Sutton
Thank you for your booking and your lovely review. :)
Antwoord van Hays Travel - Sutton
Thank you for your booking and your lovely review.
Mandy (Manager) was so helpful even…
Mandy (Manager) was so helpful even made sure the two pick ups one Sutton the other Braintree was part of the deal and managed to get two single rooms for our request
6 november 2025
Antwoord van Hays Travel - Sutton
Thank you for your booking and your lovely review.
Antwoord van Hays Travel - Sutton
Thank you for your booking and your lovely review.
Holly M was amazing from start to…
Holly M was amazing from start to finish, and she sat for some time until she found us the perfect getaway.
17 oktober 2025
Antwoord van Hays Travel - Sutton
Thank you so much for taking the time to write a lovely review!
I look forward to seeing you again in the future.
Holly
Wonderful Staff
Caitlin was very informative and patient. Nothing too much trouble. All the staff at Sutton very helpful.
21 oktober 2025
Antwoord van Hays Travel - Sutton
Hi Margaret, It was lovely serving you. I hope you have a lovely time in Canada and I will see you soon !! - Caitlin
Great service as always.
Holly has always gone above and beyond to find us the perfect holiday.
She has never once disappointed us in her choice of holiday for us.
Holly will keep in contact from start to finish.
Thank you Holly.
18 oktober 2025
Antwoord van Hays Travel - Sutton
Thank you so much for your booking and for your lovely review.
Everything start to finish was easy
Everything start to finish was easy.
Mandy was great and helped us to personalise our booking to exactly what we wanted.
16 oktober 2025
Antwoord van Hays Travel - Sutton
Thank you so much for your booking and for your lovely review.
Excellent work by Holly
Excellent work by Holly. Provided us with what we needed. Went in not really knowing what type of cruise we wanted and came out with a cruise booked for next August
14 oktober 2025
Antwoord van Hays Travel - Sutton
Thank you so much for your booking and for your lovely review.
Antwoord van Hays Travel - Sutton
Thank you for your kind review.
Caitlin was very helpful full of…
Caitlin was very helpful full of information patient found exactly what we wanted. We will use her again. Definitely first time using a travel agency on the High Street. Most probably will stay with you from now on. Many thanks, Gail and Wayne
3 oktober 2025
Antwoord van Hays Travel - Sutton
Hi Gail, Thank you both for your lovely words. I hope you have a lovely time away ! I will see you both when you return !. - Caitlin
Staff there was very helpful and…
Staff there was very helpful and welcoming. Also got me a great deal
29 september 2025
Antwoord van Hays Travel - Sutton
Thank you for your kind review.
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