Second time booking our cruise holiday with hays. Erica and the team at swinton are an absolute credit to Hays. Erica has again helped with everything- helping us find exactly what we wanted. Would de... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
As always processional friendly . Make you feel they are giving you personal al treatment . Would not book anywhere else
Bedrijf heeft geantwoord
We were greeted by a very pleasant lady, Jo, who was extremely helpful and did all the hard work for us. We booked our cruise with ease and her suggestions regarding insurance etc. were very welcome.... Toon meer
Bedrijf heeft geantwoord
A very friendly and welcoming team at the Swinton branch. We have booked with Hays a few times and Erica has always made the booking process straightforward and fun. Thank you to the team and we look... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
25 The Parade, M27 4BH, Swinton, Verenigd Koninkrijk
- 01614645530
5,0
Uitstekend
946 reviews
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Happy
Walked in was delt with straight away. Member of staff was very helpful & friendly. I booked a flight so wasn't in store very long.
14 april 2026
Antwoord van Hays Travel - Swinton
Hi Donna, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Megan :)
Tip top service…
The staff are always very pleasant and Megan was very patient and helpful. Whether your enquiry is big or small the staff are so polite and patient.
They will even make you a tea or coffee.
7 april 2026
Antwoord van Hays Travel - Swinton
Hi Lynn, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Megan :)
Swinton Hays Team
The Swinton Hays Team are very welcoming, they listen to the customers and try their very best to find that perfect holiday that people seek. Nothing seems too much trouble, they are polite, friendly and certainly go the extra mile.
6 april 2026
Antwoord van Hays Travel - Swinton
Hi Jacqueline, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Megan:)
Sara was fantastic and was able to…
Sara was fantastic and was able to answer all my questions. She made me feel at ease and I now feel confident in going away with my young grandson.
5 april 2026
Antwoord van Hays Travel - Swinton
Hi Lynn, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Sara :)
Having now booked with Hays on a number…
Having now booked with Hays on a number of times we had great service once again.The staff at the Swinton branch were excellent would recommend them to any would be traveler
1 april 2026
Antwoord van Hays Travel - Swinton
Hi Norman, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Sara :)
Friendly and very helpful
Friendly and very helpful, very knowledgeable and talked us through everything we needed to know regarding our 1st cruise that we booked
29 maart 2026
Antwoord van Hays Travel - Swinton
Hi Angela, thank you for your lovely review! It was a pleasure booking your cruise for you. Thanks, Sara :)
Always friendly and efficient
29 maart 2026
Antwoord van Hays Travel - Swinton
Good Morning Susan, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Sara :)
Antwoord van Hays Travel - Swinton
Afternoon Mr Scholes, thank you for your lovely reply, it was a pleasure booking your holiday for you both, thanks Megan :)
I was treated exceptionally well by all…
I was treated exceptionally well by all Hays staff particularly Sara who guided me every step of the way, i've got nothing but praise for her and the whole team. I cannot praise them enough. I will definitely be using them in the future.. Highly appreciated and definitely recommend Hays Travel 100% 👌🏽
19 maart 2026
Antwoord van Hays Travel - Swinton
Afternoon Mr Harper, thank you so much for your lovely reply, it was a pleasure booking your holiday for you, thanks Sara :)
Fantastic customer service from Sara!!
19 maart 2026
Antwoord van Hays Travel - Swinton
Afternoon Mrs Farrow, thanks for your lovely reply, it was a pleasure booking the holiday for you both, thanks Sara :)
Always very friendly and helpful staff
Always very friendly and helpful staff. Nothing to much trouble and everything made very easy
17 maart 2026
Antwoord van Hays Travel - Swinton
Hi Desray, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks. Khushi :)
Holiday booking
Ease of booking went through all options of cabins decks what is included
22 maart 2026
Antwoord van Hays Travel - Swinton
Hi Graham, thank you for your lovely review! It was a pleasure booking your cruise for you. Thanks, Khushi :)
Staff at Swinton are always very…
Staff at Swinton are always very friendly. Have used this branch many times over the years. Highly recamended.
22 maart 2026
Antwoord van Hays Travel - Swinton
Hi Paul, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Sara :)
As soon as we stepped through the door…
As soon as we stepped through the door we were made very welcome by the staff. We booked our holiday through Sara, who was really lovely and went through the whole process with ease. She was very professional and friendly. We will definitely be going back to book our next holiday with Hays travel Swinton.
22 maart 2026
Antwoord van Hays Travel - Swinton
Hi Moira, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Sara :)
From the initial enquiry to booking a…
From the initial enquiry to booking a great service was had.
22 maart 2026
Antwoord van Hays Travel - Swinton
Hi Angela, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Khushi :)
I have never booked a holiday before
I have never booked a holiday before, Sara who helped us was absolutely amazing, very helpful and very professional
19 maart 2026
Antwoord van Hays Travel - Swinton
Hi Janet, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Sara :)
Antwoord van Hays Travel - Swinton
Hi Rachel, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Megan :)
1st booking with Hayes
I saw an advertisement for a holiday I was interested in from Hayes travel.However,there was no branch near my home so I travelled to the Swinton branch.I wanted a face to face discussion about it, particularly because of the cost of the holiday.
Khushi, the travel agent was very helpful.
We couldn't make a decision on the day because of problems with flights and our initial requirement of extra legroom.
Also because of the high cost we wanted to check other options.
Khushi phoned us up on a number of occasions over the next week and helped answer our questions. She was patient and polite with us and gave us different pricing options for the trip depending on what we wanted to book for our holiday.
We eventually agreed on a booking for flights and a cruise with a balcony and premium package to the far East.
I am excited and hope the package lives up to our expectations as I have never holidayed on a Hayes trip.
Thanks for Khushi helping us reach our choice and for being so helpful.
I was disappointed we could only have extra legroom on our flights if we paid the full balance.So we didn't go for extra legroom as I didn't want to pay the large amount in one upfront payment.
However,I was happy with the option of paying in monthly installments for our balance and happy with how Khushi helped us reach our choice.
15 maart 2026
Antwoord van Hays Travel - Swinton
Hi Denise and Jim, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Khushi :)
Antwoord van Hays Travel - Swinton
Hi David, thank you for your lovely review! It was a pleasure booking your first cruise. Thanks, Megan :)
Excellent booking experience
Excellent. Take time going through all our bookings this year . Gives me a piece of mind . So helpful.
8 maart 2026
Antwoord van Hays Travel - Swinton
Hi Lorraine, thank you for your lovely review! It was a pleasure helping you. Thanks, Sara :)
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